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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

December 18, 2019

Awesome service The service team does an amazing job checking everything with my car even though it was just an oil change. That wanted to make sure everything was wo More

by jobutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Thorpe, Bill Thorpe, Roger Gordon
December 17, 2019

Great Service Always great, friendly experience working with the service members. They provide good amenities and it is a comfortable atmosphere to wait while servi More

by Madcaptures
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
December 17, 2019

Excellent, reliable service Excellent service and communication on status/time to complete scheduled service/repairs for expected 'on time per estimated time' to complete schedu More

by CPTDICK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
December 17, 2019

Recall on For Fusion Great people and service. The people are always pleasant and keep you informed about your car and the work being done. Thanks for a great job! More

by debbie_schnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Jay Ostrander
December 16, 2019

Always on time I never have to worry about the length of time I’m going to be at Metro for service. They keep me informed and always do it right the first time More

by rpandori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
December 16, 2019

Very timely Jay ostrander the service advisor was great and I believe the tech was joe they fixed one problem and found a true and potentially another problem I h More

by bidrob04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
December 15, 2019

Great Experience Sara, Jennifer and JT made my out of state purchase of a CPO Fusion as easy as possible. The vehicle is outstanding and the price was more than fair. More

by 17 Fusion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Jennifer Gifford, Sara Wynne
December 15, 2019

Good customer service and quality work done to my vehicle Went to the dealership for an oil change took no longer than an hour and it was done. Really good customer service and the work done to my vehicle More

by RYANOUIMET1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jennifer Gifford, Josh Sawyer
December 13, 2019

Horrible Had to bring car in for a recall that was suppose to have been done when I brought it in months ago. Horrible experience when car isn’t working and a More

by AUNTIENANA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JT Tibbits, Nicole Bellanger, Troy Hanlon, Bill Thorpe, Jay Ostrander
December 11, 2019

Great Service All the people there were friendly and willing to work with me. I wasn't pressured into buying a vehicle and I visited them several times until the de More

by HUNTERJ0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Anthony DeFabio
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