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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

January 03, 2020

Recall took 3 times to get it right Ron in service center not helpful, deceitful, and ford recall took mechanic 3 times to get it right. Each time I brought it back it was worse ta Han More

by goberish77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Hanlon
January 02, 2020

Quick and pleasant I’ve purchased 3 trucks over the past 25 years from metro. My experience has always been great. The location is convenient and service is always compl More

by KITTYMAC32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Anthony DeFabio, Gerry Dariano, Bill Thorpe, Kevin Ruscio, Rob Hitchcock
January 02, 2020

My kids escape Metro always does great work for my cars .. great to rely on them for all my rides from my kids to mine for the last 10 years and 3 cars More

by snyce1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
January 02, 2020

Awesome service Service manager Troy goes above and beyond what is expected. He is helpful and knowledgeable and treats you like a VIP. Would highly recommend Metro More

by jglasser3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
January 01, 2020

New tires plus Got new tires, replaced a bulb and did a door latch recall before a long drive to TX. I've got peace of mind for the trip. More

by WARRENWINSLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
January 01, 2020

Troy and Crew are the best Brought my mothers car in for service day after Christmas and I thought it would take a while because of the holiday but the service crew got her car More

by mallard12190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Welsh, Troy Hanlon
December 30, 2019

Honist and quality work Metro ford repaired my timing chains and fit me into the schedule asap. Everyone i dealt with was nice and professional, i would recommend them with o More

by BPRIME586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
December 28, 2019

Always want my vehicle serviced by ford for quality and reco Great team. Thank you. Always want my vehicle serviced by ford for quality and records. I would refer others to the service department. I really dont More

by tmcintyre67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
December 27, 2019

Buying new tires I bought new tires and it was done in good time and my experience at Metro Ford has always been a good experince. Troy Hanlon has always been profes More

by NBLAABS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Bill Thorpe
December 26, 2019

Wonderful service Everyone at metro Ford was very helpful when I came in for my recall and for the works on my 2019 Ford Escape. Everyone was very helpful in the servic More

by kassandrakidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charmaine Adams , Jonny Dariano, Troy Hanlon
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