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Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,925 reviews
October 07, 2019
Awesome service and fast! Always have had a great experience at Metro. Awesome customer service. I was able to get the service complete on my lunch break while I waited. Than Always have had a great experience at Metro. Awesome customer service. I was able to get the service complete on my lunch break while I waited. Thank you!! More
by NTREACY44
Verified CustomerEmployees Worked With
October 06, 2019
Great Dealership This is my fourth F150 I’ve purchased from Metro Ford. They always have been the most competitive as far as price and it’s always been a pleasure deal This is my fourth F150 I’ve purchased from Metro Ford. They always have been the most competitive as far as price and it’s always been a pleasure dealing with them. The sales staff has always been courteous and helpful. Dave Dariano is a stand up guy and I will continue to deal with Metro Ford in the future. More
by GEARJAMMER365
Employees Worked With
Other Employees :
Dan Cole was my salesperson. He did a great job of making sure I got the right truck at a great price.
October 06, 2019
Trustworthy Over the years, we’ve bought several Fords from Schenectady’s Metro Ford, and they do right by us. They worked with us on financing and have always be Over the years, we’ve bought several Fords from Schenectady’s Metro Ford, and they do right by us. They worked with us on financing and have always been upfront with us in that regard ... no delay tactics or stories just to keep us hanging so as not to check out other car dealers. If you want straight forward value, good people to work with, and a business you can trust, Metro Ford Schenectady deserves to be one of the places you should look to! More
by JAMESPLG518
October 06, 2019
Good service done quickly Very intrigued that you have an option to watch on your cell phone your car being serviced in real time. It was very interesting. My service was com Very intrigued that you have an option to watch on your cell phone your car being serviced in real time. It was very interesting. My service was completed quickly and efficiently. More
by pearlgirl
October 05, 2019
Work on my explorer Metro is a nice clean facility with a great waiting room. They gave me a detailed explanation of my service and how much it would cost plus discussed Metro is a nice clean facility with a great waiting room. They gave me a detailed explanation of my service and how much it would cost plus discussed the options. Great service. More
by criscil
Employees Worked With
October 04, 2019
It was my first service with the new car. Quick and easy. See above. The EcoSport only has about 5,500 miles on it so it need anything other than an oil change and tire rotation (as expected). To your questio See above. The EcoSport only has about 5,500 miles on it so it need anything other than an oil change and tire rotation (as expected). To your question below, I don't actually remember the service technician that I worked with. Having said that he was very nice and responsive. More
by BGALLAGHER888
Employees Worked With
Other Employees :
Roger Gordon
October 04, 2019
Oil change Went in on a Saturday,asked if it would take long for an oil change.Service Rep said about an hour. I was good with that and had them rotate the tires Went in on a Saturday,asked if it would take long for an oil change.Service Rep said about an hour. I was good with that and had them rotate the tires as well.No complaints. More
by SHAWNHUGHES42
October 03, 2019
So thankful for the deal i got at Metro I came from out of the area to shop at Metro. They provided me a pretty good trade in value on my car and i was able to take advantage of generous Fo I came from out of the area to shop at Metro. They provided me a pretty good trade in value on my car and i was able to take advantage of generous Ford rebates and 0% financing. Even with all the incentives i was still on a budget as i was in the middle of refinancing my home and was being told by my mortgage officer that i had debt / income limits that had to be honored otherwise the refinance would fail. Recognizing this, and respecting it, Metro provided additional discount to put the deal together, to honor my budget. It was a total solution to all my needs and i am so very thankful for it. They even threw in a free bedliner, and not a cheap one at that. All the staff i interacted with, beginning with Yvonne on-line, and all the sales & business office folks were great. I also enjoyed meeting and working with Mark F during the September sales event. Overall very satisfied so far and look forward to a good relationship with Metro. I would highly recommend them. They are professional and a large enough dealership to offer the best deals. Please send me some oil change coupons for your service department...smile...!! Thanks again to all the staff that made the purchase experience go so smooth. You provided me a great story to tell when i show off my new Ranger which has been getting pretty good gas mileage....averaging between 26-28 on highway at 70 mph....woohoo!! More
by SHABATTS
October 03, 2019
Extremely pleased Switched from a Chevy to a ford and found a great deal online, stopped in and dealt with JJ. From start to finish the process was seamless and I could Switched from a Chevy to a ford and found a great deal online, stopped in and dealt with JJ. From start to finish the process was seamless and I couldn’t be happier. More
by MANCINI401
Employees Worked With
JJ Salerno
October 02, 2019
More than just a Ford Dealer Aside for a large selection of Ford cars and trucks, the dealer reps were so knowledgeable, sincere, and most important, honest. Our rep went out of h Aside for a large selection of Ford cars and trucks, the dealer reps were so knowledgeable, sincere, and most important, honest. Our rep went out of his way to explain all the features of the Ford 150 4x4 we purchased, handled all the paperwork, and the business manager made all the financial matters simple and fast. This is my 4th Ford truck, and the best experience I ever had. Highly recommend Dan Cole and JT. Go see them ! More
by tgelkamyakaTom
