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Metro Ford

Schenectady, NY

4.5
4,975 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 4,975 reviews

December 02, 2019

Inspection needed The gentleman that waited on me was courteous, and he got me in and out fast I was very happy and I will go back again More

by JMARSETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Roger Gordon
December 02, 2019

Brake service Went in for brake service was told theres nothing wrong with them but yet they still squeal and smell like brakes are sticking wont be back for servic More

by ALBERT.DERICK
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Recommend Dealer
No
Employees Worked With
December 02, 2019

Salesperson was best i have ever delt with A+ Other sales people should learn from her first time i bought a new car without getting pissed off with the sales person she was great person More

by HOT29RODDER
Customer Service
Quality Of Work
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Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2019

Great support and expertise I needed a vehicle in a pinch and they were able to find me what I was looking for within my price range! I love my 2019 Escape! More

by d11pedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Simone
December 01, 2019

Everyone at Metro Ford was friendly and professional. I had a great experience with purchasing my vehicle at Metro Ford! I really appreciate the amazing customer service I recieved from everyone at Metro More

by COLLEENKEARNEY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Camuglia
November 30, 2019

Great Service Department The Service Department was great. They had me in and out in less than an hour. Since it was the first service since we purchased the vehicle they ch More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Simone
November 29, 2019

Great service I can truly say that this was the first time buying a car where I didn’t feel pressured by my sales guy. Tony was great and I really felt like he was More

by HOBBALISA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Simone
November 29, 2019

Bought a brand new car in 2017 Will go else where next time I buy a vehicle had two leaks first couple months n had oil changes done n said checked all fluids come home n check flui More

by brldmd933
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Hanlon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cant remember names , Joe Camuglia
November 29, 2019

Excellent Service I had an oil change, rotate tires, very fast service, quality work and service managers explain thoroughly. Price was the lowest within the capital r More

by railroadprince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Leonard, Tony Simone, Cary Peek
November 28, 2019

Great service I was taken right in w my car, Forty-Five minutes later it was done and my service rep came and got me, explained everything and I was on my way. Very More

by MOTTHORSES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gifford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria McLaughlin, Rob Dariano, Bill Marincic, Roger Gordon
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