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Metro Ford

Schenectady, NY

4.5
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 4,924 reviews

December 05, 2019

Best alignment here, all-around good service For alignments I only use the dealer. I strayed a couple of times to other places, results not right. Here it's always been spot on. Here all the serv More

by M MALONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom at service desk, I think that was his name.
December 04, 2019

Inaccurate information I purchased an automatic manual transmission 2016 Ford Focus. I was not familiar with the new technology that Ford came out with in 2012. My sales More

by DADDIESGIRL5554
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Hamel, Joe Camuglia
December 04, 2019

Another Ford. Great customer service. Very satisfied with Nicole's attentiveness to my priorities for a new vehicle. She spent the time to insure I got what I want More

by ADKAP54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2019

They were awesome I walked into metro expecting to schedule an oil change and rotate tires and they told me if I didn't mind waiting 1 to 1 1/2 hours they could do if More

by UNIHORSERM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon
December 03, 2019

excellent service they provided fast service without any issues. felt like my vehicle was taken care of. was pleasantly surprised that my first oil change was free for More

by MATTHEW.AMARANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2019

Good experience like always Took longer than expected by I was a walk in and I did expect to wait some time. But Roger Gordon and his team made sure my vehicle was taken care of More

by R.SITCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
December 03, 2019

Great job Metro Ford I'd recommend this dealership to everyone. Great people, very professional & bend over backwards for the customer. They get things done. Thank you. I More

by C78MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob, Michelle Hamel
December 02, 2019

Effort Everyone worked hard to get me out and on my way. Was a bid deal for me when you have the whole family with you. More

by NL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2019

Metro Ford is the best dealership. Once you purchase a vehicle from Metro Ford you become a member of the Metro Ford Family. A family that puts your best interests first.. Whether purch More

by TALARJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Camuglia
December 02, 2019

Inspection needed The gentleman that waited on me was courteous, and he got me in and out fast I was very happy and I will go back again More

by JMARSETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Roger Gordon
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