Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,930 reviews
I love metro ford. The service team is amazing. The mechanics always figure out how to fix the issue. The facility is always clean! I love going to get routine maintenance. They know me by name, you mechanics always figure out how to fix the issue. The facility is always clean! I love going to get routine maintenance. They know me by name, you don’t get service like that everywhere. And I’m only in 3 maybe 4 times a year. Oil changes. Tire rotations I have them do it all because they get it done right! More
Dear sir I'm glad hear from you will fix my car care. Depend on when I need 4 new shock this December or January 2021 I will save my money. Thanks alot Stephen potter Depend on when I need 4 new shock this December or January 2021 I will save my money. Thanks alot Stephen potter More
Had a great overall experience with everybody involved. The sales woman was very knowledgable. Everybody worked very hard to make the deal work within my price range and I’m very satisfied with the new tru The sales woman was very knowledgable. Everybody worked very hard to make the deal work within my price range and I’m very satisfied with the new truck. More
Very knowledgeable techs comfortable surrounding and easy to talk to managers are visible techs stay in touch as work is being done providing etas it might be change to talk to managers are visible techs stay in touch as work is being done providing etas it might be change More
AJ was excellent in answering questions and helping us get exactly what we wanted. He was extremely friendly and knowledgeable. We absolutely love our car. get exactly what we wanted. He was extremely friendly and knowledgeable. We absolutely love our car. More
Very good customer service. They answer stupid questions with good grace. Helpful, kind professional , Good knowledge of their product. I am very satisfied with my experience with good grace. Helpful, kind professional , Good knowledge of their product. I am very satisfied with my experience More
Dave and his team were exceptional. I won’t go anywhere else for my next vehicle . I would recommend Metro Ford to all interested in a née or used car. else for my next vehicle . I would recommend Metro Ford to all interested in a née or used car. More
Excellent service. Courtesy with a smile!Great location. Excellent service. Courtesy with a smile! Great location. Clean facility! Wonderful mechanics, body repairs, and sales serviice Love Jay ❤️ Love Ge Excellent service. Courtesy with a smile! Great location. Clean facility! Wonderful mechanics, body repairs, and sales serviice Love Jay ❤️ Love Gerry Great staff! Would like to see more new sports cars and a few high top vans More
For the third time in a row, I chose to buy my car from Metro Ford. This dealership, and especially salesperson Anthony DeFabio, provide SERIOUSLY EXCELLENT customer service. They absolutely streamline the Metro Ford. This dealership, and especially salesperson Anthony DeFabio, provide SERIOUSLY EXCELLENT customer service. They absolutely streamline the car buying process while providing a super high quality product at a great value. The atmosphere of the dealership is friendly and easygoing, not high pressure. I thoroughly recommend this dealership without qualification!! More
Had to bring my car there for collision repair. Car was kept 2 weeks longer than needed. Car interior was filthy and not sanitized when I picked it up. When I was told my car was finished, they couldn't fi kept 2 weeks longer than needed. Car interior was filthy and not sanitized when I picked it up. When I was told my car was finished, they couldn't find the collision service employee working my case who had my car and keys. I had to wait 25-30 minutes before he arrived. Had to bring my car back for additional minor repair of the interior dome light as a result of the accident and the mechanic gave me a hard time even though I had called and set up an appointment with the collision department. I was forced to bring it there by my auto insurance. I will never bring my vehicle there again ,or be a potential future customer for a vehicle purchase and will advise anyone I know to avoid this dealership if they are looking to purchase a vehicle or bring it there for repairs. More