
Metro Ford
Schenectady, NY
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Loved the truck, not a fan of the sales person. I felt like there was a lot of circular talk and I wanted the end price. Instead, fees kept coming out at pick up. Just tell me up front. Also had a CD play like there was a lot of circular talk and I wanted the end price. Instead, fees kept coming out at pick up. Just tell me up front. Also had a CD player INSTALLED...and basically had a discman stuck to the inside of my console with double stick tape, which fell off the first time I went to use it. Going back Thursday to have it fixed...hopefully. More
Very competitive prices online and when we came in, they were very nice. Not harassing like some dealerships. Would recommend this place to friends and family. were very nice. Not harassing like some dealerships. Would recommend this place to friends and family. More
WORST customer service i have EVER recieved. I couldnt believe the way the employees talked to me and not just one. The receptionist , the service manager nick and also the service employee troy. The serv believe the way the employees talked to me and not just one. The receptionist , the service manager nick and also the service employee troy. The service manager nick lied to my face , would not give me his managers phone number when i said i was not satisfied with how i was being spoke to and also would NOT give me a copy of my warranty because " they dont have it " but the warranty is from them !!!!!! I will NEVER do any buisness with ford again as well as my whole entire family. This dealership is by far the worst place to visit. Id rather spend $20,000 some where else on a new vehicle than deal with these people any longer. The best part is the General manager does NOT return phone calls. "great customer service" is what you will NOT find there. STAY AWAY !!!!!!! More
I have worked with Nicole Bellanger on a few vehicles over the past couple of years. Fantastic service and attention to detail. Many options as far as Ford dealers locally, because of Nicole’s attention over the past couple of years. Fantastic service and attention to detail. Many options as far as Ford dealers locally, because of Nicole’s attention plus a great service department and working with Rob I will only bring and purchase my vehicles at Metro Ford. I would highly recommend to anyone who wants to have the same experience that I have had. More
I took a 2 hour ride north to look at a Pre-owned 2020 F-150 and wasn’t disappointed. Bob Ruzzo was excellent to deal with and made the trade-in and purchase process quick and easy. I will gladly come b F-150 and wasn’t disappointed. Bob Ruzzo was excellent to deal with and made the trade-in and purchase process quick and easy. I will gladly come back to Metro Ford and will let friends and family know. More
I am dealing with metro ford for about three years now because I bought two cars from them I think they provide excellent service everytime. because I bought two cars from them I think they provide excellent service everytime. More
Recalls that were done on my 2018 F150 Got the truck in promptly and work was done in a timely manner. Would highly recommend your service department. promptly and work was done in a timely manner. Would highly recommend your service department. More
Very easy and great service! Quick and painless! Nicole was great, answered all of our questions and got us the price we needed. Got us out and on our way very quickly! was great, answered all of our questions and got us the price we needed. Got us out and on our way very quickly! More