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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

March 26, 2021

Super easy to deal with. Daniel Ketchum was excellent in handling the sale. Looking forward to years of doing business. I would highly recommend this dealership. More

by FTRIPPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
March 26, 2021

Very busy on Saturday wasn’t sure what to do and then Yvonne greeted us asked our needs and introduced us to dan Ketchum seemed unsure if he could help at the beginning but it ended that he was very plea More

by DDSINNAMON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
March 26, 2021

I am more than pleased with my recent service and oil change for my 2015 Escape. Metro Ford’s waiting area was clean and comfortable. More

by Shrew
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Foote-Service tech , Jay Ostrander
March 26, 2021

Guys at the service desk are always professional. They take good care of your vehicle and make sure you know if something is wrong that needs attention. More

by Cuttingtime Landscaping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
March 25, 2021

Attentive to customers needs, impeccable service! Took us under an hour to turn in vehicle and complete paperwork on new lease. Out the door with a smile! More

by RDEUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach, Darlene Shafran, Rob Dariano
March 25, 2021

Metro Ford was extremely easy and pleasure to work with. Fast, efficient and courteous. I was set up with a salesman who basically met me at the door when I arrived for my appointment. More

by FGGILLES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Dan Ketchum, Sara Wynne
March 25, 2021

All very kind, prepared courtesy and professionalism .... I am happy to have bought from Metro Ford .... I could not have found better, like a big family ...... all the best! More

by MONACOS.D.SM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.j Denton
March 24, 2021

This is our 4th vehicle purchase at Metro Ford with Anthony DeFabio as our salesman. Anthony goes the extra mile and more to get you the exact vehicle you are looking for, a true customer first attitud More

by SUZANNE C WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
March 24, 2021

This is the second car that I have purchased from Darlene at Metro Ford. She makes the transition of buying a car easy. Thank you More

by Rozbudka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Bill Marincic
March 24, 2021

Tires were to be rotated but was not done. Oil continued to drip on my driveway for 3 days...technician must have spilled on parts under the car. Will not return to Metro for service! More

by Leader1346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
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