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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

March 31, 2021

Service advisor Roger and Tech Scott went above and beyond to help with my service! They jumped in to save the day even though they were not directly assigned to my service visit, Very much appreciat More

by MGIUFFRE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service tech Scott , Anthony DeFabio, Roger Gordon
March 31, 2021

Covid safe environment. Quick service. Everyone very accommodating. No twenty five word minimum. Ridiculous. I had an oil change. Oh the oil tasted very good. More

by BETTY.OKRENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
March 30, 2021

Great service, always kind & courteous. John was very helpful. & this visit even required giving me a loaner car. But as usual all ended well & I got to try a different car for the weekend. More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Jonny Dariano
March 30, 2021

Great service easy experience. It was really a pleasure to work with the dealership, Anthony, and the rest of his team! Will definitely be back again. More

by BMAIKELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
March 28, 2021

Metro ford and Anthony made my first time ever getting a brand bee vehicle so easy and enjoyable. So excited to have a new car I love and can fit my family comfortably! More

by BECKANICHOLE20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio, Sara Wynne
March 28, 2021

Anthony was very efficient in helping us with our changeover from a Focus to a Ford Fusion. Bill, your financial manager was very helpful also explaining the financial end of it. More

by RDINARDO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio, Bill Marincic, Roger Gordon
March 27, 2021

Excellent service from metro Ford. Always nice people who listen and provide the best service. I look forward to my future interactions with them soon! More

by BISHOP832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio, Jay Ostrander
March 27, 2021

I am very happy with my car. I found the salesman to be standoffish at first. Not a lot of information was offered, regards warranty, special offers. There was basically no sales pitch about the car I was More

by LORILYNNE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
March 27, 2021

Very professional...By the way , I would like to Very professional... By the way , I would like to request that you would stop sending me reminders about service on my 2012Ford Fusion... I no More

by HARRYWS57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
March 26, 2021

Had the best experience purchasing my new explorer. Can’t say enough good things about the staff-friendly/helpful/genuine. Would recommend/ refer anyone to Metro. Very happy with everything ! More

by BUCKNER.RACHEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Bill Hearley, Troy Hanlon
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