
Metro Ford
Schenectady, NY
Filter Reviews by Keyword
By Type
Showing 5,076 reviews
Service advisor Roger and Tech Scott went above and beyond to help with my service! They jumped in to save the day even though they were not directly assigned to my service visit, Very much appreciat beyond to help with my service! They jumped in to save the day even though they were not directly assigned to my service visit, Very much appreciated!! More
Covid safe environment. Quick service. Everyone very accommodating. No twenty five word minimum. Ridiculous. I had an oil change. Oh the oil tasted very good. accommodating. No twenty five word minimum. Ridiculous. I had an oil change. Oh the oil tasted very good. More
Great service, always kind & courteous. John was very helpful. & this visit even required giving me a loaner car. But as usual all ended well & I got to try a different car for the weekend. helpful. & this visit even required giving me a loaner car. But as usual all ended well & I got to try a different car for the weekend. More
Great service easy experience. It was really a pleasure to work with the dealership, Anthony, and the rest of his team! Will definitely be back again. to work with the dealership, Anthony, and the rest of his team! Will definitely be back again. More
Metro ford and Anthony made my first time ever getting a brand bee vehicle so easy and enjoyable. So excited to have a new car I love and can fit my family comfortably! brand bee vehicle so easy and enjoyable. So excited to have a new car I love and can fit my family comfortably! More
Anthony was very efficient in helping us with our changeover from a Focus to a Ford Fusion. Bill, your financial manager was very helpful also explaining the financial end of it. changeover from a Focus to a Ford Fusion. Bill, your financial manager was very helpful also explaining the financial end of it. More
Excellent service from metro Ford. Always nice people who listen and provide the best service. I look forward to my future interactions with them soon! listen and provide the best service. I look forward to my future interactions with them soon! More
I am very happy with my car. I found the salesman to be standoffish at first. Not a lot of information was offered, regards warranty, special offers. There was basically no sales pitch about the car I was standoffish at first. Not a lot of information was offered, regards warranty, special offers. There was basically no sales pitch about the car I was interested in.Granted the car I bought basically sells itself, but these wonderful warrantys need to be presented as well. In the end, he did explain everything, so alls well. I didn't like sitting idle while he went back .and forth with the manager, salesmen need to have more bargaining power. Everyone was courteous and friendly. Overall a good experience... More
Very professional...By the way , I would like to Very professional... By the way , I would like to request that you would stop sending me reminders about service on my 2012Ford Fusion... I no Very professional... By the way , I would like to request that you would stop sending me reminders about service on my 2012Ford Fusion... I no longer Have this car.. Also , I just purchased a new 2020 Ford Escape from your dealership so I don’t really need your e-mails about all your deals on 2020 Escapes.... Sincerely , Harry SECOR. More
Had the best experience purchasing my new explorer. Can’t say enough good things about the staff-friendly/helpful/genuine. Would recommend/ refer anyone to Metro. Very happy with everything ! say enough good things about the staff-friendly/helpful/genuine. Would recommend/ refer anyone to Metro. Very happy with everything ! More