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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

April 02, 2021

Ford Dealership was really clean and they acknowledge me as soon as I walked in. I waited 1 hour and 1/2 for a oil change. More

by yasmirylalindez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
April 02, 2021

It’s clean and have it so everyone is socialDistancing It’s clean and have it so everyone is social Distancing and my carwas finished in a timely manner. Everyone was very friendly and hospitable More

by DOC74M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano
April 02, 2021

AJ knows what he's selling when it comes to trucks. I had preferred specifications for towing and other features that he knew all about when we went through the order. I appreciate his patience with my quest More

by JRIVENBURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
April 02, 2021

As always we had an amazing experience at Metro Ford! Highly recommend the service department… Staff is very accommodating, knowledgeable, and extremely friendly!! I always drive away with great confiden More

by DAYDREAMS.SPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon
April 01, 2021

It was a great experience working with Anthony to find the right F150 for me. They gave me a fair trade on my car. I’m delighted with the service. Thank you Jim Kempf More

by JKEMPFSAVESPAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Dariano, Anthony DeFabio
April 01, 2021

My experience at Metro Ford was awesome! Anthony DeFabio did a great job getting me into a new Explorer in a timely and friendly manner. Will definitely recommend Metro Ford to my friends. More

by RHALLIDAY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Anthony DeFabio
April 01, 2021

I asked for a tire rotation and ended up with an oil change instead (not needed). So I'll rotate my own tires I suppose. I realize I should have looked at the paperwork before signing. I don't need a ca More

by tirerotator
Recommend Dealer
No
Employees Worked With
Unknown
March 31, 2021

I was not happy that I had to return the Escape after driving 9 miles and the same problem existed after it was "fixed". Disappointed More

by NOREENHOFMANN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonny Dariano
March 31, 2021

Perfect day. JT and AJ are amazing and really made the entire experience so enjoyable. I would recommend and make the 3 hour drive again!! More

by CHRISTINASCHATZ7
Recommend Dealer
Yes
Employees Worked With
AJ , JT Tibbits
March 31, 2021

We have bought 5 vehicles from metro over the years with no complaints never , when Bob left we were going to go we’re. But he is back and we WILL be getting another Metro Ford. Only had service twice and More

by BA88897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Russo
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