
Metro Ford
Schenectady, NY
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Metro always meets and exceeds my expectations I would recommend this place to anyone. They are very observant With any issues my truck may be having and bring them to my attention. recommend this place to anyone. They are very observant With any issues my truck may be having and bring them to my attention. More
Waited 1 hour 45 minutes for my NYS Inspection. Can’t prove, but I think the truck was done a half an hour after I dropped it off and they just forgot to come tell me. I was disappointed. prove, but I think the truck was done a half an hour after I dropped it off and they just forgot to come tell me. I was disappointed. More
From the moment I called and spoke with (Nancy). I was impressed. Then my wife and I came in and met Jenn, who is totally phenomenal!! Jenn LISTENED to every thing we said. She never deviated from what we impressed. Then my wife and I came in and met Jenn, who is totally phenomenal!! Jenn LISTENED to every thing we said. She never deviated from what we were looking for. She was matter-of-fact, with a lot of tact. She corrected errors that she did not commit abs was very apologetic. When we were in The homestretch Jenn was on top of every text. On a scale of 1-10 Jenn is a 20 More
I've been a customer for 30yrs and 5 new vehicles 1- I've been a customer for 30yrs and 5 new vehicles 1- Mustang GT 4- F-150's Sales/Financial/Service/Mgt have all been very, very good to deal with I've been a customer for 30yrs and 5 new vehicles 1- Mustang GT 4- F-150's Sales/Financial/Service/Mgt have all been very, very good to deal with. The best part is knowing you are driving the best - FORD 🏁 More
I scheduled my 1st service for lof,tire rotation. Also replaced battery. The process took 2 .5 hrs. All charges dropped. Hopefully better experience next time replaced battery. The process took 2 .5 hrs. All charges dropped. Hopefully better experience next time More
I made the appointment online for a recall on our vehicle, which was very simple. We dropped off the car the evening before and approximately 1030 the next day the service advisor called and said tha vehicle, which was very simple. We dropped off the car the evening before and approximately 1030 the next day the service advisor called and said that the vehicle was ready for pickup. Great experience and will recommend this shop to everyone. More
Keep up the excellent service in selling cars/trucks, sales personnel service technicians an all your staff,professional 👏 in all that you do for your customers sales personnel service technicians an all your staff,professional 👏 in all that you do for your customers More