
Metro Ford
Schenectady, NY
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I brought my jeep in for an oil change and tire rotation. Within 2 days 2 lug nuts had backed out on the rear drivers side tire. This is not the first time this has happened to me but the first t rotation. Within 2 days 2 lug nuts had backed out on the rear drivers side tire. This is not the first time this has happened to me but the first time for the jeep. It first happened to me with my f150 only I lost a lug nut on my front passenger side and was driving around minus a lug nut for who knows how long. Had to purchase a new one on my own. Very disappointed in the lack of torquing of all lug nuts. Also I cant find the guy with the mullet in the name list so I'm going to put a Dariano down to get some attention. More
Amazing transaction! Communication was great and I was able to just come in and get the vehicle. Bob was amazing to work with, this was my second vehicle purchase through Merto! Highly recommend able to just come in and get the vehicle. Bob was amazing to work with, this was my second vehicle purchase through Merto! Highly recommend More
My engine light came on after I purchased the car. Metro got me in the very next day. My car was repaired the same day. Within hours, I was back on the road. got me in the very next day. My car was repaired the same day. Within hours, I was back on the road. More
Alway very happy with the way they take care of my car an it’s not a long time to wait. It’s very nice place to get your car worked on. it’s not a long time to wait. It’s very nice place to get your car worked on. More
Great service by the entire team, but especially to Bill Hurley for professional and kind service. We’ve been happy with all auto purchases from Him over the past 20+ years Hurley for professional and kind service. We’ve been happy with all auto purchases from Him over the past 20+ years More
Metro Ford is a fantastic dealer to work with, we have purchased 3 vehicles with our salesman Anthony Defabio, and will continue to do so , he goes above and beyond to find the perfect vehicle at the best purchased 3 vehicles with our salesman Anthony Defabio, and will continue to do so , he goes above and beyond to find the perfect vehicle at the best price. Thank you Metro Ford! More
I was very impressed with the quality of service and professionalism in the service department. The link to the video showing what repair needed to be made to my car was top notch. If I ever need servi professionalism in the service department. The link to the video showing what repair needed to be made to my car was top notch. If I ever need service on my car again they would be the first place I would go even though it is a distance from my home. More
Excellent customer service and repair to my truck was immaculate. I would recommend to everyone I know and I would definitely keep my relationship with the service department. immaculate. I would recommend to everyone I know and I would definitely keep my relationship with the service department. More
Great service and Tony was great too. Not pushy and quick service. First time I bought a car for myself and was very pleased with the experience Thank you. Christina Hebet. service. First time I bought a car for myself and was very pleased with the experience Thank you. Christina Hebet. More
Seriously Wouldn’t think of going anywhere else! From service to Sales Love my Metro Ford family 3rd New Escape :) Thank you Nicole and Bill! service to Sales Love my Metro Ford family 3rd New Escape :) Thank you Nicole and Bill! More