
Metro Ford
Schenectady, NY
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Great customer service . Very friendly and helpful. Put me in a great car. I just love it. I will refer all friends. Thank you very much Put me in a great car. I just love it. I will refer all friends. Thank you very much More
I appreciated how fast and thorough the service was. Troy was very helpful at explaining everything wrong with my car and I appreciate the video that was sent. My car drives like new again. was very helpful at explaining everything wrong with my car and I appreciate the video that was sent. My car drives like new again. More
I brought in vehicle for recall repair and other services ( 4 wheel alignment balance rotation) and made arrangements to get shuttle service . Brought in car early and was told that car had to stay overnight ( 4 wheel alignment balance rotation) and made arrangements to get shuttle service . Brought in car early and was told that car had to stay overnight .Was not told this on advance , could have brought car in a.m. to allow for time to fix vehicle ) Then was told shuttle in 1/2 he waited 45 minutes then was told driver at Wolf rd be here any minute 30 minutes later still not arrived had to call Wife ( who I did not want to call out of work , that’s why the shuttle) and called her for a ride she pulled into Metro Ford 2 minute after the shuttle did . 1st visit to Metro Ford and sorry to say .. not impressed More
Amazing service I’m a repeat customer highly recommend metro Ford hands down the best dealership around. They go above and beyond the help their clients. metro Ford hands down the best dealership around. They go above and beyond the help their clients. More
This dealer never reviewed the features of my car. Also when I secured the deal I put money down it was not made part of my down payment. A piece on the vehicle has also broken within a week. when I secured the deal I put money down it was not made part of my down payment. A piece on the vehicle has also broken within a week. More
Dan Cole the salesman who sold me the car was very nice. Prices were good. Seemed a bit disorganized and staff was stressed but could have just been the day. Would use them again. Prices were good. Seemed a bit disorganized and staff was stressed but could have just been the day. Would use them again. More
Service manager Rob H. was thorough, knowledgeable, professional, and friendly. I would definitely recommend Metro Ford to family and friends. The work that I had was per was thorough, knowledgeable, professional, and friendly. I would definitely recommend Metro Ford to family and friends. The work that I had was performed to complete satisfaction and Mr. Hitchcock is certainly an asset to Metro Ford. More
I was extremely satisfied with how fast they were able to get my car in and fixed under warranty. I was worried it wouldn’t get done in time. We were planning a trip that weekend and it would have really m get my car in and fixed under warranty. I was worried it wouldn’t get done in time. We were planning a trip that weekend and it would have really made it hard to go. More