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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

April 29, 2021

Great customer service . Very friendly and helpful. Put me in a great car. I just love it. I will refer all friends. Thank you very much More

by GDAVENT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Anthony DeFabio
April 28, 2021

I appreciated how fast and thorough the service was. Troy was very helpful at explaining everything wrong with my car and I appreciate the video that was sent. My car drives like new again. More

by webb392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
April 28, 2021

I brought in vehicle for recall repair and other services ( 4 wheel alignment balance rotation) and made arrangements to get shuttle service . Brought in car early and was told that car had to stay overnight More

by bsdiana94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Hanlon
April 28, 2021

Amazing service I’m a repeat customer highly recommend metro Ford hands down the best dealership around. They go above and beyond the help their clients. More

by Mario.Cardenas083
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Russo , Darlene Shafran, Rob Dariano, Joe Camuglia, Nicole Bellanger, Anthony DeFabio, Bill Marincic, Roger Gordon, Jennifer Gifford, Josh Sawyer, Dan Ketchum
April 28, 2021

This dealer never reviewed the features of my car. Also when I secured the deal I put money down it was not made part of my down payment. A piece on the vehicle has also broken within a week. More

by JWRMO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Dariano, Sara Wynne
April 28, 2021

Dan Cole the salesman who sold me the car was very nice. Prices were good. Seemed a bit disorganized and staff was stressed but could have just been the day. Would use them again. More

by JACKSONG.DUNN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cole
April 27, 2021

Always there to help and get you in on your timetable. They really try to repair your car even if it is 13 years old. More

by GHISERT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
April 26, 2021

I won't take my car anywhere else to be serviced. I trust Metro Ford and they always take excellent care of me and my car. More

by ORMO2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
April 25, 2021

Service manager Rob H. was thorough, knowledgeable, professional, and friendly. I would definitely recommend Metro Ford to family and friends. The work that I had was per More

by JPOODIACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock, Cary Peek
April 24, 2021

I was extremely satisfied with how fast they were able to get my car in and fixed under warranty. I was worried it wouldn’t get done in time. We were planning a trip that weekend and it would have really m More

by AIMEE_27_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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