
Metro Ford
Schenectady, NY
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Scheduled work to change oil, rotate tires and NYS inspection completed ahead of schedule. Tge video review was awesome, I could better understand what to expect. inspection completed ahead of schedule. Tge video review was awesome, I could better understand what to expect. More
JT has helped me with my new vehicle leases for 30 years. He is amazing and helpful and friendly and he gets it- what I need in a vehicle depending on what’s going on in my life at the time. I met Darlene in He is amazing and helpful and friendly and he gets it- what I need in a vehicle depending on what’s going on in my life at the time. I met Darlene in more recent years and she’s great too. Thank you to all of you! More
Excellent service, staff are always pleasant and helpful. My vehicle is done with perfection. I recommend this dealership to all my friends and family. I have purchased many cars from them and was happy ever My vehicle is done with perfection. I recommend this dealership to all my friends and family. I have purchased many cars from them and was happy everytime. More
When my vehicle was due for service I had no trouble getting a conveniently timed appointment. The service was completed quickly and the waiting area was both clean and comfortable. getting a conveniently timed appointment. The service was completed quickly and the waiting area was both clean and comfortable. More
I had a good experience at this dealership. I knew what I wanted and I was glad to deal with someone who respected my time and was able to assist me in getting what is turning out to be one of the best cars wanted and I was glad to deal with someone who respected my time and was able to assist me in getting what is turning out to be one of the best cars I have owned. Thank you! More
Took over 4 hours to buy the car. Sales person kept going awol. Sales person knew nothing about the car. Finance department provided incorrect information and made mistakes on the loan contract that going awol. Sales person knew nothing about the car. Finance department provided incorrect information and made mistakes on the loan contract that were subsequently corrected by Ford. Failed to get some documents signed and had to return. More
I had a positive experience getting my NYS car inspection with Metro Ford of Schenectady. I really liked the video recording feature of inspection and appreciate attention to detail provided by Service Tech with Metro Ford of Schenectady. I really liked the video recording feature of inspection and appreciate attention to detail provided by Service Technician Moses. I'm thankful for professionalism provided by John in Service Dept. and will be in touch to schedule replacement of Oil pan/gasket part per recommendation by Moses. Thank you. More
The dealership treats you with respect and is very trustworthy. I have bought cars from different dealerships but will be coming to Metro from now on trustworthy. I have bought cars from different dealerships but will be coming to Metro from now on More
Always very polite and informative. I really liked the pre-work video. My vehicle was repaired in less time than I had expected. Thank you. pre-work video. My vehicle was repaired in less time than I had expected. Thank you. More