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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

May 02, 2021

Scheduled work to change oil, rotate tires and NYS inspection completed ahead of schedule. Tge video review was awesome, I could better understand what to expect. More

by Ford141
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Jay Ostrander
May 02, 2021

JT has helped me with my new vehicle leases for 30 years. He is amazing and helpful and friendly and he gets it- what I need in a vehicle depending on what’s going on in my life at the time. I met Darlene in More

by GMARTINSTENARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Dave Dariano, Rob Dariano, JT Tibbits, Jonny Dariano, Gerry Dariano
May 01, 2021

Excellent service, staff are always pleasant and helpful. My vehicle is done with perfection. I recommend this dealership to all my friends and family. I have purchased many cars from them and was happy ever More

by rwjones1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Jay Ostrander, Gary Askew, Cary Peek
May 01, 2021

When my vehicle was due for service I had no trouble getting a conveniently timed appointment. The service was completed quickly and the waiting area was both clean and comfortable. More

by PATSCHURECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
May 01, 2021

When I picked up vehicle the salesman seemed in a big hurry to get us out the door Sale done see you later. Thank you More

by BBURNS6
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum, Bill Hearley
April 30, 2021

I had a good experience at this dealership. I knew what I wanted and I was glad to deal with someone who respected my time and was able to assist me in getting what is turning out to be one of the best cars More

by Ruth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sawyer
April 30, 2021

Took over 4 hours to buy the car. Sales person kept going awol. Sales person knew nothing about the car. Finance department provided incorrect information and made mistakes on the loan contract that More

by FRIEDH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Rucci one star, JT Tibbits
April 29, 2021

I had a positive experience getting my NYS car inspection with Metro Ford of Schenectady. I really liked the video recording feature of inspection and appreciate attention to detail provided by Service Tech More

by Peter J. Purcell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses, Jonny Dariano
April 29, 2021

The dealership treats you with respect and is very trustworthy. I have bought cars from different dealerships but will be coming to Metro from now on More

by sburgio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach, JT Tibbits, Dan Ketchum, Roger Gordon
April 29, 2021

Always very polite and informative. I really liked the pre-work video. My vehicle was repaired in less time than I had expected. Thank you. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
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