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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,076 Reviews
Call Dealership (518) 382-1010

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

January 27, 2025

Service had been a great experience, Ron and Paul are great to work with. Look forward to continue service in the future. More

by Steve.bosso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
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January 27, 2025

My experience was pressure free. The staff went above and beyond to be as helpful as possible. My overall experience was very satisfying. Thank you! More

by mead470
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, AJ Denton, Josh Sawyer
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Jan 27, 2025 -

mead470 responded

My experience was pressure free. The staff went above and beyond to be as helpful as possible. My overall experience was very satisfying. Thank you!

January 26, 2025

My sales person is always available to help out when I have questions and the service department is the best around More

by JAMESWEEKS1982
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Bill Hearley, Troy Hanlon
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January 25, 2025

I’m extremely happy with the service I received. It was fixed the first time and very quickly. More

by robertv-troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ salesman, Troy Hanlon, Gerry Dariano, Jay Ostrander, Rob Hitchcock, Aidan Jones, Donald Eden
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January 24, 2025

AJ was great and very helpful during my purchase of F150 lightning, he answered all my questions and was very helpful. More

by ST8681
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Denton
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January 23, 2025

Knew nothing about the truck he was selling me, already have to get new tires for it. Had to bring it back twice in 2 weeks of owning it. Did help me set up anything More

by Brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
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January 23, 2025

Service text got me right in right away the two times I had to go back in 3 weeks of owning my new truck. More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio, Gerry Dariano
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January 22, 2025

Outstanding! ! Sales (Bill Hearley) service (Troy & Jay) and everyone in between. I am very pleased with Metro's entire team and would not hesitate to recommend th More

by Jcannon464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Bill Hearley, Troy Hanlon, Jay Ostrander
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January 22, 2025

Excellent service. I had a computer issue that’s been a problem for quite a while and they were able to fix it More

by JSLEFTY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Donald Eden
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January 21, 2025

Very helpful and willing to work with you and your schedule. We keep our vehicles here and trust their service. More

by leo34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
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