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Metro Ford
Schenectady, NY
5,041 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,041 reviews
December 15, 2024
Service is always great at Metro. The people are friendly and I’ve made a lot of friends over the years. I can’t imagine going anywhere else for service. The people are friendly and I’ve made a lot of friends over the years. I can’t imagine going anywhere else for service. More
by rpandori
Verified CustomerEmployees Worked With
December 15, 2024
Professional and very attentive to the people that come in and inquire about getting new vehicles in and inquire about getting new vehicles More
by Newmarr
Employees Worked With
December 13, 2024
This is exactly how vehicle shopping should be. The dealer from start to finish was top notch. We look forward to many more purchases for our company in the future. The dealer from start to finish was top notch. We look forward to many more purchases for our company in the future. More
by ctmsummitcompanies
December 12, 2024
The Customer Service Department at Metro Ford is very professional and they always explain everything that will need to be repaired on your vehicle. professional and they always explain everything that will need to be repaired on your vehicle. More
by PFEIFFERR
Employees Worked With
December 12, 2024
Bought my truck here so it makes sense to have them service and repair my vehicle service and repair my vehicle More
by WICKSTERP87
Employees Worked With
December 11, 2024
Troy Hanlon takes care of my vehicles, he makes sure they are serviced correctly and returned to me clean. are serviced correctly and returned to me clean. More
by Mark J Maloney
December 11, 2024
A the salesman was awesome and JT in finance was super indeed ! Praise be to God indeed ! Praise be to God More
by rbreyo
December 11, 2024
Came in with a door latch problem on the rear passenger door. Ron told me it would take several hours to fix. I was able to spend the day with my Grandaughter picked. True to his word as always the truck w door. Ron told me it would take several hours to fix. I was able to spend the day with my Grandaughter picked. True to his word as always the truck was ready at 4:00pm and everything was done right. More
by rpandori
Employees Worked With
Ron in truck service
December 11, 2024
Jennifer and Metro were generally great. This is my 2nd vehicle with them. I just wish I’d been provided a written trade in offer, as I wasn’t aware until well into the process that the offe This is my 2nd vehicle with them. I just wish I’d been provided a written trade in offer, as I wasn’t aware until well into the process that the offer made by Metro included my tonneau cover. Was pretty frustrating. More
by Matt Wiley
