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Metro Ford

Schenectady, NY

4.5
4,995 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 4,996 reviews

June 02, 2024

Great ford dealer with a super service department. Troy and team are outstanding and make sure that my truck is always in tip top shape. More

by DANODANO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Brought my vehicle in for an oil change. Everyone was very friendly. The technician was great. He looked over my vehicle and advised me of some repairs that will need to be done in the futur More

by Jess
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Lee
May 29, 2024

3 times I brought car in for service each time same issue finally resolved I feel they could have been more communication regarding my concerns More

by SHAKNB8
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Aidan Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Excellent buying experience. Staffed smoothed out the bumps and wrinkles in the process. And I love the Maverick. Just got back from a trip to open up camp. All the gear fit More

by bkroppsr
Recommend Dealer
Yes
Employees Worked With
Rob Sangelo
May 26, 2024

Very Happy with the service department and the service staff. I would let friends know about Metro. More

by VRB7057
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

It was an easy event to trade in my used vehicle and purchase a new one from metro ford More

by EFRAEDER
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bill Hearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

It was good this time it was good this time. It was good this time. More

by JOJODOG1963
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Easy to deal with. No nonense negotiations, educated and knowledgeable sales staff. Clean facility Although difficult to get in to Highly Recommend. More

by twa
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Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

She never returned 3 calls about if my new 2024 F150 XLT was ready after have it was left there to fix paint problems that I spotted before taking delivery. Jason the Sales manager was very rude and actuall More

by s-maille
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gifford
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Friendly staff, comfortable showroom to complete transaction. We had our new car in one day! More

by susanmeybaum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Cole
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