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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

August 06, 2024

Troy Hanlon always takes great care of my vehicles and makes sure I am satisfied More

by Mark J Maloney
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
August 04, 2024

Amazing experience! ! 3rd car we’ve bought from metro and Anthony . We’d recommend Metro Ford to everyone. More

by tfox11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
August 03, 2024

Absolute worst experience ever. I have full warranty through Ford and my truck is worse than before. It was mis diagnosed, parts broken with installation, wrong parts used. I had to More

by EBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Ostrander
July 31, 2024

Salesman could have been more accommodating and helpful when it came to my busy schedule. Wouldn't let me test drive ir even get a key for another car 35 mins before closing time. Said they had to start th More

by Jaxx03084
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
July 31, 2024

Really appreciated the communication, professionalism, and just all-around great job. Definitely would recommend Metro Ford for any service needed More

by Mary R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
July 31, 2024

Awesome dealership and staff. worked with u and never pushed.extremely accomadating and super nice staff More

by expendable351
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff kruzel, JT Tibbits
July 31, 2024

Very helpful and easy to work with to purchase a car with my trade in. Answered all my questions and kept me updated on the process through the day More

by PWINCESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Cole
July 29, 2024

Every time I go to the dealership I’m taken care of right away and they explain what is going on with my truck More

by robo1825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Rob Hitchcock
July 27, 2024

I had a 9:30 appointment. My truck got in the shop at 10:45 for a state inspection. I think that over an hour late for an appointment is a bit much. More

by LAGRANGEW586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Hitchcock
July 26, 2024

We purchased a Certified Pre-Owned truck from Metro Ford and had a phenomenal experience. Their team was very responsive and negotiation was a breeze. It was worth the two hour drive to Metro after the poor More

by laser5285
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AJ Denton
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