Metro Ford

Horrible service. Works was under warranty too which should have been easy. Had to help the team diagnose the problem, which I told them I had. Works was under warranty too which should have been easy. Had to help the team diagnose the problem, which I told them I had. More

She’s a pure pleasure to deal with even though I had her running in circles between all the vehicles I wanted to look at and try to get. Very patient and explains all details. Looking forward to dealing wit running in circles between all the vehicles I wanted to look at and try to get. Very patient and explains all details. Looking forward to dealing with her for my next vehicle More

Great experience, very friendly staff. Nicole was helpful, knowledgeable and very accommodating,It was great working with Nicole, Nicole was helpful, knowledgeable and very accommodating,It was great working with Nicole, More

As usual I had a positive experience at Metro Ford. Services were performed to perfection and in a timely manner. Thank you Troy. Services were performed to perfection and in a timely manner. Thank you Troy. More

Got my truck in when they were very busy said it could take a couple of weeks was finished in one week price was what they quoted everybody was pleasant couldn’t ask for anything else take a couple of weeks was finished in one week price was what they quoted everybody was pleasant couldn’t ask for anything else More

Service is an easy task at Metro Ford. You drive in tell them what you need done watch TV the technician come tell you what’s going on you tell them to fix it and it gets done, and done ri You drive in tell them what you need done watch TV the technician come tell you what’s going on you tell them to fix it and it gets done, and done right. Can’t be any easier then that. More

Took us right in and gave us great service! My car is working perfectly now. Thank you. My car is working perfectly now. Thank you. More

My experience with Metro Ford was good overall. I bought a used vehicle from them, which had a combination of options that is incredibly hard to find so it was worth the 1.5 hour drive to go to M I bought a used vehicle from them, which had a combination of options that is incredibly hard to find so it was worth the 1.5 hour drive to go to Metro Ford over a closer dealership. Compared to other dealerships, Metro Ford was relatively low-pressure. The salesman (Bob) seems like a pretty decent guy, I enjoyed dealing with him for the most part My only real complaint is about the vehicle registration process - it was needlessly complicated for both myself and the salesman. I am a Massachusetts resident and Metro Ford has a policy that the salesman has to accompany the purchaser to the Massachusetts RMV, which is an hour away, to complete the Mass State Sales Tax payment and plate/registration transfer. The Salesman had another engagement that afternoon and he was noticeably stressed out during the process and it made the finalizing of the purchase/registration and an extremely overwhelming and stressful ordeal for me as well. We had to rush the whole process and honestly it made my head spin. However, I can't blame it on the salesman because I would have been same way were I in his shoes. Even the Mass RMV personal were perplexed about Metro Ford's policy. Overall the experience has been solid, I really have enjoyed the vehicle so far and I wouldn't hesitate recommending Metro Ford. I haven't dealt with the service department yet so I cannot comment on that aspect. More

I had a great experience and fast service with Metro Ford thank you very much thank you very much More

I was accidentally charged an additional 300$ which the dealership could not explain. Then when asked I was only refunded roughly $250 instead of the entire 300? Confusing as heck. dealership could not explain. Then when asked I was only refunded roughly $250 instead of the entire 300? Confusing as heck. More