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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

August 25, 2024

The service advisors and technicians are great. This specific visit I came in without an appointment, you can't schedule when a tire will go down. Brian, the advisor wrote up my repair order and ha More

by SCM3MUZGLD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Introne
August 25, 2024

These guys are the best. Gave me an incredible deal on my new truck and do everything they can to cater to their customers. Nicole and Metro Ford now have a life long cus More

by mbocontracting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
August 23, 2024

Great experience. Dan Ketchum makes buying a vehicle a pleasure. There is not enough time in the day and he gets us out the door quickly. More

by Bill Gizzi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum, Troy Hanlon
August 23, 2024

Incredibile intent to detail by Bill Hearly. I'm still in awe...he was awesome More

by CHIEF3800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Hearley, Sara Wynne
August 22, 2024

Great service. !- and I plan on future business with them !👍👍👍👌. Very accommodating, and can relie on their workmanship More

by Sasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
August 21, 2024

Great experience. Always very easy to talk to. They explain everything if they run into a problem. The reason I keep going back. More

by LINDASCIABOTTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
August 19, 2024

Good Transaction. AJ really helped. Good Transaction. Why do I have to put in 15 word minimum. More

by rodney_kowalczyk
Recommend Dealer
Yes
Employees Worked With
AJ Denton
August 17, 2024

Great group of people. Very efficient, quick, easy to speak with, they e plain everything they've done and answer any questions you may have about the future life of your More

by vanessa.parson426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
August 16, 2024

Went in for the recall on the Explorer backup camera. Now I get the "Reverse breaking not available" warning every time I put it in reverse. Wonderful. More

by SGW309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
August 15, 2024

Donal was great. Very personable, knowledgeable and kind. I was kept informed regarding my car, recommended appropriate care, and was extremely responsive. He made my More

by DRGHIMIRE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
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