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Metro Ford
Schenectady, NY
4,995 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,995 reviews
July 02, 2024
I really enjoyed working with this dealership to buy my new car. I will likely come back to this dealership when the time comes to buy another new vehicle in the future. new car. I will likely come back to this dealership when the time comes to buy another new vehicle in the future. More
by ERLMUSICIAN
Verified CustomerEmployees Worked With
June 30, 2024
Service was done quick and efficient. . Metro Ford is the best . Highly recommend . Awesome job. . Metro Ford is the best . Highly recommend . Awesome job. More
by M . Khagraj
June 30, 2024
Everything about the transaction went well except they put the wrong tires on the car and would not switch them. 2019 used BMW with no spare tire needed run flat tires and they put regular tires on it. put the wrong tires on the car and would not switch them. 2019 used BMW with no spare tire needed run flat tires and they put regular tires on it. More
by drskyking
Employees Worked With
June 30, 2024
Amazing service! They were able to get me in quickly. Price was more than fair. Would highly recommend Metro Ford. They were able to get me in quickly. Price was more than fair. Would highly recommend Metro Ford. More
by PKALAMEJSKI
Employees Worked With
June 29, 2024
The Service at Metro Ford is top notch. I recommend them to anyone looking to service their Ford. I recommend them to anyone looking to service their Ford. More
by cashoff99
June 28, 2024
Good thing you don’t have competition and what I was looking for. Dealership should have at least one person that is highly trained and knowledgeable of the Ford F150 lightning.. looking for. Dealership should have at least one person that is highly trained and knowledgeable of the Ford F150 lightning.. More
by Dandykman
June 24, 2024
They were great at communicating and the speed at which my car was finished. Good service.i would recommend them to others. my car was finished. Good service.i would recommend them to others. More
by dpalmier1068
Employees Worked With
June 24, 2024
Metro Ford is interested in making the sale, not playing games. They were professional and bent in the customer's favor when possible. games. They were professional and bent in the customer's favor when possible. More
by wmfidell
June 23, 2024
Great service, professional and friendly staff, been doing business there for many years. Will be back for our next car. doing business there for many years. Will be back for our next car. More
by JSCHULTZ5546
June 23, 2024
Metro Ford is always the best whether it be pricing and help purchasing a car or the service department. They are second to none. help purchasing a car or the service department. They are second to none. More
by wmarincic
