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Metro Ford
Schenectady, NY
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Good, fast and pleasant service from the service advisors. I will say they told me a sticker would be in my window for the next service. However it was never updated. So I will have to tend to my pa advisors. I will say they told me a sticker would be in my window for the next service. However it was never updated. So I will have to tend to my paperwork for when my next service will be. More
I will never buy a vehicle anywhere else. The service was outstanding no games and AJ went above and beyond to help me. The dealership itself was a very pleasant place and it was nice to see The service was outstanding no games and AJ went above and beyond to help me. The dealership itself was a very pleasant place and it was nice to see everybody working as a team. More
Anthony has been my salesman for my previous 3 leases at Metro. He's very friendly and always knows me when I come in for a service. This lease "deal" took a very long time, due to various reasons. Metro. He's very friendly and always knows me when I come in for a service. This lease "deal" took a very long time, due to various reasons. More
This was my first visit to the service department with my brand new bronco. I was extremely pleased with the ease of the check in for my oil change and rotate. the waiting room was very clean and the service brand new bronco. I was extremely pleased with the ease of the check in for my oil change and rotate. the waiting room was very clean and the service did not take long at all. I would recommend this dealership to anybody. Also, I can't forget my salesman. AJ did a great job. Very happy with the outcome. More
The dealership was busy. A storm took out the power. I was there for the third time to test drive the same car. If AJ was exasperated with me, it didn’t show. He greeted A storm took out the power. I was there for the third time to test drive the same car. If AJ was exasperated with me, it didn’t show. He greeted me like we were old friends and his easy smile never left his face. He answered every (stupid or not) question I had and even ENCOURAGED me to go home and think about what car best met my needs and budget. I’m old schooled. As a senior woman buying a car, I expected pressure and quick talking. Instead, I got AJ. Kudos to Metro Ford for employing him for 10+ years. Thanks AJ. I LOVE my new car. More
Had an emergency with the car my Ford edge. The guard in the front was dragging and then completely fell off. It was a Saturday so I went to the metro for Dealer and asked them. Would they be a The guard in the front was dragging and then completely fell off. It was a Saturday so I went to the metro for Dealer and asked them. Would they be able to give me in. Weekends are skeleton crew. But one of the reps advised me to call him back at 12. Thank God he was able to get me in and remote the splash guard. That’s what I call. Great service. More
I recently had the pleasure of working with Nicole while leasing two new vehicles, and I can't say enough good things about the experience. From the moment I walked into the dealership, Nicole went above an leasing two new vehicles, and I can't say enough good things about the experience. From the moment I walked into the dealership, Nicole went above and beyond to make me feel welcome and comfortable. What impressed me the most was her deep knowledge of the cars and the industry. She took the time to understand my needs and preferences, and provided thoughtful recommendations that were tailored to what I was looking for. There was never any pressure or pushiness, just genuine enthusiasm and a commitment to finding the perfect car for me. The whole process was smooth and hassle-free, thanks to Nicole's professionalism and attention to detail. She even followed up after the sale to ensure I was satisfied with my purchase and to see if I had any further questions or concerns. I highly recommend Nicole to anyone looking to buy or lease a vehicle. Her exceptional service, expertise, and friendly demeanor made what is often a stressful experience an enjoyable one. Thank you, Nicole, for going the extra mile and making this car-buying experience truly outstanding! More