Back

Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

Directions

By Type

Showing 5,076 reviews

August 31, 2024

Good, fast and pleasant service from the service advisors. I will say they told me a sticker would be in my window for the next service. However it was never updated. So I will have to tend to my pa More

by doinkrystl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
August 31, 2024

I will never buy a vehicle anywhere else. The service was outstanding no games and AJ went above and beyond to help me. The dealership itself was a very pleasant place and it was nice to see More

by scrappykauai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Denton
August 31, 2024

Great support from Nicole in helping me trade in and buy car. The process was great. More

by GSTEPHAN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole bellanger
August 30, 2024

Anthony has been my salesman for my previous 3 leases at Metro. He's very friendly and always knows me when I come in for a service. This lease "deal" took a very long time, due to various reasons. More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
August 30, 2024

The first oil change is free and state inspection. Took two hours and ten minutes. More

by blester76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
August 28, 2024

This was my first visit to the service department with my brand new bronco. I was extremely pleased with the ease of the check in for my oil change and rotate. the waiting room was very clean and the service More

by robertv-troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Denton, Troy Hanlon
August 28, 2024

The dealership was busy. A storm took out the power. I was there for the third time to test drive the same car. If AJ was exasperated with me, it didn’t show. He greeted More

by kmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Denton
August 27, 2024

Had an emergency with the car my Ford edge. The guard in the front was dragging and then completely fell off. It was a Saturday so I went to the metro for Dealer and asked them. Would they be a More

by daj8236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
August 26, 2024

I recently had the pleasure of working with Nicole while leasing two new vehicles, and I can't say enough good things about the experience. From the moment I walked into the dealership, Nicole went above an More

by shawnfahy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
August 26, 2024

Always professional and courteous at Metro Ford. They take good care of my F150 truck. More

by kmshaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
...
20
...