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Metro Ford
Schenectady, NY
4,991 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,991 reviews
November 09, 2024
Excellent. Prompt and thorough. Troy handled everything very professionally . The waiting room was very pleasant. Thank you.and Prompt and thorough. Troy handled everything very professionally . The waiting room was very pleasant. Thank you.and More
by DECOR53
Verified CustomerEmployees Worked With
November 06, 2024
EXCELLENT SERVICE. METRO FORD IS THE BEST. THE SERVICE DEPT IS VERY EFFECIENT AND ALWAYS FRIENDLY. METRO FORD IS THE BEST. THE SERVICE DEPT IS VERY EFFECIENT AND ALWAYS FRIENDLY. More
by FOXYJOYCE4
November 06, 2024
Brought the car in, told them what I thought was wrong. After examining my car they found the problem and proceeded to fix it. After examining my car they found the problem and proceeded to fix it. More
by Rockyrr43
Employees Worked With
November 06, 2024
Our salesmen Dan Ketchum was great! We had a pleasant experience at Metroford. Love our new Explorer. We had a pleasant experience at Metroford. Love our new Explorer. More
by THRANEJESSICA
Employees Worked With
November 05, 2024
It was a pleasurable, smooth experience. I was waiting for the shoe to drop but that never happened. Metro Ford showed great staff teamwork making the car purchase stress free for me. I was waiting for the shoe to drop but that never happened. Metro Ford showed great staff teamwork making the car purchase stress free for me. More
by alisonfats
November 05, 2024
The best experience I have ever had at a car dealership, ( I have been buying cars for over 40 years ). Super smooth no hassle no pressure process . Bob Ruzzo in sales and JT Tubbits in finance were both ex ( I have been buying cars for over 40 years ). Super smooth no hassle no pressure process . Bob Ruzzo in sales and JT Tubbits in finance were both extremely pleasant, knowledgeable, and helpful. I will definitely do business at this dealership again. I cannot say enough good things about these 2 gentlemen and my positive experience at Metro Ford. More
by RUPERTTJ
November 03, 2024
Very accommodating and a pleasure to work with. Bill Hearly was a perfect business man in this transaction. Helpful in all avenues in this buying experience. Thank you Mark P. Bill Hearly was a perfect business man in this transaction. Helpful in all avenues in this buying experience. Thank you Mark P. More
by MSPIRGER
Employees Worked With
November 03, 2024
Anthony and the rest of the team were very helpful and very accommodating to me. very accommodating to me. More
by brcmntsclrs
Employees Worked With
