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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

February 05, 2025

Darlene was very helpful and was able to answer all my questions to my satisfaction More

by michelelabelle7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
February 05, 2025

Called for oil change. Got me in right away. Next morning. Service was fast and employees were all very friendly. More

by TIMRIVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Jay Ostrander, Aidan Jones, Donald Eden
February 05, 2025

The service and parts department were very helpful and professional. I value their work ethics. The service rep went to get me a quote on a part I needed for my car and very helpful. More

by Carolmerrillst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
February 01, 2025

I brought my car in for a transmission issue , they fixed the problem and now my car runs great. These guys are great. Thank you for all your help. More

by BESTK12304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Jay Ostrander, Rob Hitchcock, Aidan Jones, Donald Eden
February 01, 2025

Helpful and responsive all the way through. We appreciate the attention and understanding from Dan Cole. More

by agrignon001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Cole
January 31, 2025

Always a positive experience at MetroFord! My car was in for body work and regular maintenance. The co-ordination between both shops was seamless. The interaction between the body shop an More

by john_p0814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander, Rob Hitchcock, Gary Askew, Aidan Jones
January 28, 2025

Friendly staff. Very accommodating. Not pushy. Salesman Rob was great really listened to my specifics. Finance lady very nice and helpful. Probably the best dealersh More

by mikebissonette1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sangelo , Noelle
January 28, 2025

I had a problem with my transmission, they fixed it, gave me a loaner car! Thank you! More

by EMMA16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Aidan Jones
January 27, 2025

Service had been a great experience, Ron and Paul are great to work with. Look forward to continue service in the future. More

by Steve.bosso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
January 27, 2025

My experience was pressure free. The staff went above and beyond to be as helpful as possible. My overall experience was very satisfying. Thank you! More

by mead470
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, AJ Denton, Josh Sawyer
Jan 27, 2025 -

mead470 responded

My experience was pressure free. The staff went above and beyond to be as helpful as possible. My overall experience was very satisfying. Thank you!