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Metro Ford
Schenectady, NY
5,064 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,064 reviews
January 23, 2025
Knew nothing about the truck he was selling me, already have to get new tires for it. Had to bring it back twice in 2 weeks of owning it. Did help me set up anything have to get new tires for it. Had to bring it back twice in 2 weeks of owning it. Did help me set up anything More
by Brandon
Verified CustomerEmployees Worked With
January 23, 2025
Service text got me right in right away the two times I had to go back in 3 weeks of owning my new truck. had to go back in 3 weeks of owning my new truck. More
by Brandon
January 22, 2025
Excellent service. I had a computer issue that’s been a problem for quite a while and they were able to fix it I had a computer issue that’s been a problem for quite a while and they were able to fix it More
by JSLEFTY33
January 22, 2025
Outstanding! ! Sales (Bill Hearley) service (Troy & Jay) and everyone in between. I am very pleased with Metro's entire team and would not hesitate to recommend th ! Sales (Bill Hearley) service (Troy & Jay) and everyone in between. I am very pleased with Metro's entire team and would not hesitate to recommend them to anyone. Well done!! More
by Jcannon464
January 21, 2025
Service reps always helpful. Never have had an issue. Happy to be going to the dealership since there is not a Lincoln dealership in this area. Never have had an issue. Happy to be going to the dealership since there is not a Lincoln dealership in this area. More
by Donna R.
January 21, 2025
Very helpful and willing to work with you and your schedule. We keep our vehicles here and trust their service. schedule. We keep our vehicles here and trust their service. More
by leo34
Employees Worked With
January 19, 2025
my recent experience leasing my 4th vehicle fro m Metro was Great. From the salesman Anthony, F&I agent Noelle to Dave D. was Great. From the salesman Anthony, F&I agent Noelle to Dave D. More
by FLEETWRENCH3
January 16, 2025
Service was on time , and service manager very accommodating. I would recommend this dealership to others accommodating. I would recommend this dealership to others More
by ROLYNNE214
Employees Worked With
January 16, 2025
Great dealership and excellent service center. Nicole is fantastic in Sales! I’ll definetly be buying my next truck from Metro! Nicole is fantastic in Sales! I’ll definetly be buying my next truck from Metro! More
by ljk00
