Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Ford
Schenectady, NY
4,970 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 4,970 reviews
October 25, 2024
Had a fast and very easy experience with everyone I worked with at Metro Ford. worked with at Metro Ford. More
by pengs14
Verified Customer
October 24, 2024
This dealership has a wide variety of vehicles to choose from. What really impressed me was how patient Rob and Bill were when I changed my mind after some of the paperwork had been done on the EcoSport. Bu from. What really impressed me was how patient Rob and Bill were when I changed my mind after some of the paperwork had been done on the EcoSport. But I love the Nissan Sentra so it all worked out. At least Bill didn't get to the stage where he turns his desk into a smart board. I admit I'm lousy at buying cars, especially since I didn't have anyone with me to give me advice. And I also should have looked at other cars instead of just looking at the website. But I was constrained by the amount I could put down and the monthly payment I could handle. I needed wheels and vanity didn't play into it-necessity did. I thank everyone at Metro Ford for their time and work on my behalf. Sherry Tourtual More
by sherrytourtual
Employees Worked With
Other Employees :
Bill in Business and Robert is Sales were the ones who helped me the most.
October 24, 2024
This is our 6th car we have leased/purchased from Metro Ford and the service and quality of the vehicles has been outstanding. Nicole has been intrumental in our decision making process and worked to get u Ford and the service and quality of the vehicles has been outstanding. Nicole has been intrumental in our decision making process and worked to get us the best price and coverage/warranty. Ownership has gone out of their way to keep us as loyal customers and we ouldn't be happier! More
by JEKWUNPUTT
October 24, 2024
Sold the original truck I was coming to look at hours “minutes” before I showed up to sell me another they just received for 10k more then the exhaust fell off the first week of owning it and it took 3 w “minutes” before I showed up to sell me another they just received for 10k more then the exhaust fell off the first week of owning it and it took 3 weeks to the day for it to get fixed that was before the first payment then I get a free first service coupon in the mail in the mean time the caliper has been sticking and completely destroyed the rotor and pads thinking when I get my first oil change they’d have no problem fixing the brakes after all these issues but instead they charged me $32 to “look” at the brakes there is no possible way you can ride in the truck without hearing the brakes grinding but after waiting 8 hours to get my truck back after my first “free” oil change if convrry a smart car into a truck before I ever step foot or spend another dollar on anything from metro ford or on another ford product I can’t wait to get back into a Chevy More
by Metrofordblows
Employees Worked With
All of them
October 22, 2024
To charge me over $500 dollars to fix nothing and break two windows from going up and down is highway robbery! And to think I worked as a salesman for a few years and made them a lot of money and to have t two windows from going up and down is highway robbery! And to think I worked as a salesman for a few years and made them a lot of money and to have the owner Dave Dariono talk gospel and avoid my car problems is not good! One month Lennie Dariono asked me how much I made that month I said $8,200 dollars he said great the more you make the more we make well 20% is my cut so Metro Ford made $32,800 dollars of me. In one month and I was top salesman many times to rob me and con me is so wrong. How would you feel if you were me? More
by Al Scott
October 22, 2024
From start to finish it was an excellent experience dealing with Metro Ford. Bill and Dan were a pleasure to deal with! I will be referring to this dealership! dealing with Metro Ford. Bill and Dan were a pleasure to deal with! I will be referring to this dealership! More
by JBODDEN9
October 22, 2024
Best experience I've ever had buying a vehicle. Love my bronco! Thank you Rob and JT Love my bronco! Thank you Rob and JT More
by tetrault00
Employees Worked With
October 20, 2024
Dan C. was great from start to finish. I truly appreciate him helping me find a truck suitable for my needs. was great from start to finish. I truly appreciate him helping me find a truck suitable for my needs. More
by henrygarcia189
October 19, 2024
They did everything they said they would do . Staff was respectful and timely. I was very satisfied. Staff was respectful and timely. I was very satisfied. More
by mkospa
Employees Worked With
October 19, 2024
Talented; they know what they’re doing. Always courteous and accommodating. Service is beyond excellent. Always courteous and accommodating. Service is beyond excellent. More
by wthayer1945
