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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

September 06, 2024

It is always a pleasure to work with Anthony and the entire Metro Ford team. More

by AMYMCCRAY30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Anthony DeFabio, Sara Wynne
September 06, 2024

Exceptional customer service. I exclusively go to this service center for all of my vehicle matters. They're quick and communicate everything thoroughly. I will continue toget all More

by acwhite2590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
September 05, 2024

mostly everything went well. we still need to go back for detailing, repair a ding on the car, and the under carriage painting. More

by MICHAEL.CARROLL2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
September 05, 2024

Timely nice got the job done. No fuss . One day done . Left the car clean More

by DEDADEE520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Jay Ostrander, Rob Hitchcock, Aidan Jones, Donald Eden
September 05, 2024

When I go in for service. They really try to have car fixed in the timeframe they say. More

by CHRISS1BLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
September 04, 2024

A number of items to address. Body work following an incident. Some difficulty getting all items corrected. Service was quick and all resolved. In all not really any complaints. More

by keithgunclub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gary Askew, Aidan Jones
September 02, 2024

I wasn’t going to bother with a review from last visit because it wouldn’t look good but since they keep wanting a review here it is. Usually they do good no complaints but last visit… Did good on the maj More

by DAVE12056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Jay Ostrander, Rob Hitchcock, Aidan Jones, Donald Eden
September 02, 2024

Sales person and dealership told me a big lie about the warranty based on mileage. The manager did nothing to try to correct it. More

by scottdan71
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JT Tibbits, Jennifer Gifford
September 01, 2024

This was the easiest car buying experience that we have ever had. Would definitely recommend going there for your next car purchase!! More

by mwaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Gifford, Sara Wynne
September 01, 2024

Super friendly and easy to get answers to questions and the service went super smooth More

by mrmustang197886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
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