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Metro Ford
Schenectady, NY
4,995 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,995 reviews
July 10, 2024
Best customer service in the Capital Region. I am very happy with my new vehicle. Thanks, Metro Ford! I am very happy with my new vehicle. Thanks, Metro Ford! More
by Alex M.
July 08, 2024
Service department sucks. They’re in capable of telling the truth warranted items didn’t want to fix them. All they did was lie to me. They’re in capable of telling the truth warranted items didn’t want to fix them. All they did was lie to me. More
by PBANNON.PB3339
Verified CustomerEmployees Worked With
July 08, 2024
I was very satisfied with everything you did. The paint came out perfect thank you very much for a beautiful job The paint came out perfect thank you very much for a beautiful job More
by Patrick Maynard
Employees Worked With
July 05, 2024
Retrofit was done quickly; however, I was not informed that it would take time for my computer to reset. A lot of my readouts were not correct. Had I been told about this it would have made life simpler that it would take time for my computer to reset. A lot of my readouts were not correct. Had I been told about this it would have made life simpler. More
by CEDARHILL824
Employees Worked With
July 04, 2024
They were very helpful and professional. I am very happy with my truck with the job they done. I am very happy with my truck with the job they done. More
by ronbeau21
July 04, 2024
Nice place people are friendly and explain everything. Go out of there way to get you in for service at last minute Go out of there way to get you in for service at last minute More
by FORDTRUCK326
Employees Worked With
July 03, 2024
Great customer service friendly professional listened to my wants and delivered no back and forth gave me the price I was looking for first my wants and delivered no back and forth gave me the price I was looking for first More
by annie1023
July 02, 2024
Bill was great to work with Very knowledgeable and he took the time to place us in the right vehicle took the time to place us in the right vehicle More
by MJPAPARIAN
Employees Worked With
