Back

Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

Directions

By Type

Showing 5,076 reviews

September 20, 2024

Going to Metro Ford was such a change for me. I had been a Morris Ford customer for years. Metro got things done and did exactly as I asked in a timely fashion. I will be bringing my business More

by fbeckfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
September 20, 2024

Could use a more thorough inspection of completed work prior to sending the vehicle back to the customer. More

by DANGORALCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Gerry Dariano
September 19, 2024

Very easy going and to the point . Very quick and thorough left completely satisfied with my vehicle More

by HUSKIES5023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
September 18, 2024

Troy in Service got me written up quickly for my oil change and tire rotation and said he would look into my washer hose issue. He called me a short time later to say the car was done and he was able to More

by Kevinchonikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
September 18, 2024

The guys at Metro took great care of our Ford Flex. On a Saturday they replaced a headlight bulb on our car. It required removing the bumper and we appreciate that they fixed it on the wewkend More

by JSLEFTY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano, Jay Ostrander
September 17, 2024

Easy and efficient process. Very low pressure sales which is appreciated. Informative and attentive to my questions and needs. Entire process lasted 3 hours from test drive to d More

by PATBOCCIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kulzer, JT Tibbits
September 12, 2024

Took longer than promised, but they gave me a small discount that was appreciated. Over. More

by rothka12306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
September 11, 2024

Fast and efficient good communication easy to make appointment waiting area was comfortable needed some water More

by kammcbride29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
September 11, 2024

Rob in the service area was great. He knew exactly what I needed and got it done in a timely fashion. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
September 09, 2024

Buffed out a scratch and did a nice job. They washed the car arld even applied tire shine. Thanks to everyone at the body shop More

by Gt350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa and Tony
...
18
...