Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,925 reviews
Y'all helped me with a couple of known issues I had and one unknown with a recall. A minor issue arose after the fact and the body shop was on top of it. Kudos to Gary and the other people who work there. one unknown with a recall. A minor issue arose after the fact and the body shop was on top of it. Kudos to Gary and the other people who work there. More
Everyone I came in contact with were very helpful and knowledgeable about the products that they sold. knowledgeable about the products that they sold. More
This is 4th vehicle I bought from this dealership. Hope no issues with service department. Hope no issues with service department. More
Service was very timely, the final cost was less than the original estimate, and the shuttle service was extraordinary. original estimate, and the shuttle service was extraordinary. More
They were a big help and a much more reasonable price than I had expected. The online appointment setup was easy than I had expected. The online appointment setup was easy More
Excellent experience from beginning to end. My Salesman, Rob Sangelo, was great to work with and got me into the vehicle I wanted and at the terms I came in with. I would recommend Metro Ford t My Salesman, Rob Sangelo, was great to work with and got me into the vehicle I wanted and at the terms I came in with. I would recommend Metro Ford to anyone! More
He was very polite and understood our needs and wants for what we were looking for in a vehicle. He even laughed at my husband's corny jokes. And let me tell you sometimes he is the only that laughs at his what we were looking for in a vehicle. He even laughed at my husband's corny jokes. And let me tell you sometimes he is the only that laughs at his jokes. Made us feel like family. More
Excellent customer service, great trade in values, great prices and availability. I’ve purchased several vehicles from metro and referred friends and family as well. prices and availability. I’ve purchased several vehicles from metro and referred friends and family as well. More
Jennifer was okay. The F&I guy was fine. There was 2 issues to fix before picking up vehicle. one was to replace a messed up antenna that was rusted, paint missing and The F&I guy was fine. There was 2 issues to fix before picking up vehicle. one was to replace a messed up antenna that was rusted, paint missing and cross threaded. The got it screwed in but did not replace the torn up base or torn up bottom of antenna. The second item was a grease stain on the fabric of the right rear door was going to get fixed. Mentioned many times. Jennifer ended up cleaning it at the last minute. There must have been 2 detail persons. The one that did the passanger side and tail gate got a bit crazy with the buffer. Burned the clear coat in 7 places. Tour up the chrome on the right fender trim and took the clear and color right of the edge of the hood. I have been working on the clear coat each night by hand. I did better work as a teenager. Maybe you delivered the truck to fast. I think anytime a person says they will purchase a vehicle and then picks it up in worse shape than when they said they would buy, it just doesn't make you feel the best. The front of the dealership is fine. I own multiple self -Storage locations and hanging around is just too hard for me. Thanks, Dan Le Fever More