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Metro Ford
Schenectady, NY
4,995 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,995 reviews
July 16, 2024
Working with Darlene and the team at Metro Ford is always a great experience. I have purchased many cars from Darlene and Metro and have recommend them to all of my family and friends! a great experience. I have purchased many cars from Darlene and Metro and have recommend them to all of my family and friends! More
by KRISTINDEANGELUS
Verified Customer
July 16, 2024
I have been a Metro customer for sales and service for 35 years. I always find them easy to work with, reliable, and very reasonable. I currently have an older Focus which they keep running like new and have years. I always find them easy to work with, reliable, and very reasonable. I currently have an older Focus which they keep running like new and have bought 8 cars at Metro and have always been more than satisfied. On my most recent visit, I needed routine servicing and a door latch repair and everything went great! More
by jongriffin6
July 15, 2024
Phenomenal service! Metro Ford was a pleasure to work with once again! Very professional, fast and easy to work with. Thank you!! Metro Ford was a pleasure to work with once again! Very professional, fast and easy to work with. Thank you!! More
by CONNIER0
July 13, 2024
Always a pleasure doing business at Metro Ford! No surprises. Great customer service. Good people! No surprises. Great customer service. Good people! More
by GeoffPappas55
July 12, 2024
Metro Ford has done a complete turnaround since my last in counter with them. The sales staff was very accommodating and very professional real nice change so this time I purchased a new truck. Thanks Jenn in counter with them. The sales staff was very accommodating and very professional real nice change so this time I purchased a new truck. Thanks Jennifer-- Jim More
by jag643sr
July 11, 2024
Service staff is friendly and accommodating. They are prepared and professional. Check out is clean and easy They are prepared and professional. Check out is clean and easy More
by gm23
July 11, 2024
Metro Ford is awesome as well as their staff! I’m truly grateful we got me a used car through them. I love my used 2017 Ford Escape SE. I’m seeing. Ford Escapes everywhere now, a co worker said t I’m truly grateful we got me a used car through them. I love my used 2017 Ford Escape SE. I’m seeing. Ford Escapes everywhere now, a co worker said to me “We’re Ford Escape Sisters now!” :D Anyway, take this as an awesome review. My father’s side of the family have bought some cars through them as long ago as I can remember. More
by javagirlgosier
Employees Worked With
July 11, 2024
Service employees are always very professional and pleasant. Service interaction is very important to me. pleasant. Service interaction is very important to me. More
by peterpan506
Employees Worked With
July 11, 2024
They are always courteous and thorough, but the wait time for service to be completed seems excessive . for service to be completed seems excessive . More
by BRIAN MCKONE
Employees Worked With
