Metro Ford

The dealership was busy. A storm took out the power. I was there for the third time to test drive the same car. If AJ was exasperated with me, it didn’t show. He greeted A storm took out the power. I was there for the third time to test drive the same car. If AJ was exasperated with me, it didn’t show. He greeted me like we were old friends and his easy smile never left his face. He answered every (stupid or not) question I had and even ENCOURAGED me to go home and think about what car best met my needs and budget. I’m old schooled. As a senior woman buying a car, I expected pressure and quick talking. Instead, I got AJ. Kudos to Metro Ford for employing him for 10+ years. Thanks AJ. I LOVE my new car. More

This was my first visit to the service department with my brand new bronco. I was extremely pleased with the ease of the check in for my oil change and rotate. the waiting room was very clean and the service brand new bronco. I was extremely pleased with the ease of the check in for my oil change and rotate. the waiting room was very clean and the service did not take long at all. I would recommend this dealership to anybody. Also, I can't forget my salesman. AJ did a great job. Very happy with the outcome. More

Had an emergency with the car my Ford edge. The guard in the front was dragging and then completely fell off. It was a Saturday so I went to the metro for Dealer and asked them. Would they be a The guard in the front was dragging and then completely fell off. It was a Saturday so I went to the metro for Dealer and asked them. Would they be able to give me in. Weekends are skeleton crew. But one of the reps advised me to call him back at 12. Thank God he was able to get me in and remote the splash guard. That’s what I call. Great service. More

I recently had the pleasure of working with Nicole while leasing two new vehicles, and I can't say enough good things about the experience. From the moment I walked into the dealership, Nicole went above an leasing two new vehicles, and I can't say enough good things about the experience. From the moment I walked into the dealership, Nicole went above and beyond to make me feel welcome and comfortable. What impressed me the most was her deep knowledge of the cars and the industry. She took the time to understand my needs and preferences, and provided thoughtful recommendations that were tailored to what I was looking for. There was never any pressure or pushiness, just genuine enthusiasm and a commitment to finding the perfect car for me. The whole process was smooth and hassle-free, thanks to Nicole's professionalism and attention to detail. She even followed up after the sale to ensure I was satisfied with my purchase and to see if I had any further questions or concerns. I highly recommend Nicole to anyone looking to buy or lease a vehicle. Her exceptional service, expertise, and friendly demeanor made what is often a stressful experience an enjoyable one. Thank you, Nicole, for going the extra mile and making this car-buying experience truly outstanding! More

Always professional and courteous at Metro Ford. They take good care of my F150 truck. They take good care of my F150 truck. More

These guys are the best. Gave me an incredible deal on my new truck and do everything they can to cater to their customers. Nicole and Metro Ford now have a life long cus Gave me an incredible deal on my new truck and do everything they can to cater to their customers. Nicole and Metro Ford now have a life long customer with me and my company! More

The service advisors and technicians are great. This specific visit I came in without an appointment, you can't schedule when a tire will go down. Brian, the advisor wrote up my repair order and ha This specific visit I came in without an appointment, you can't schedule when a tire will go down. Brian, the advisor wrote up my repair order and handed it to the technician who then showed me why my tire was going down. Within about 30 minutes of my telling Brian what was wrong with my car, it was fixed and I was ready to be on my way. All of this as I said, without an appointment. Great teamwork with this service department. More

Incredibile intent to detail by Bill Hearly. I'm still in awe...he was awesome I'm still in awe...he was awesome More

Great experience. Dan Ketchum makes buying a vehicle a pleasure. There is not enough time in the day and he gets us out the door quickly. Dan Ketchum makes buying a vehicle a pleasure. There is not enough time in the day and he gets us out the door quickly. More

Great service. !- and I plan on future business with them !👍👍👍👌. Very accommodating, and can relie on their workmanship !- and I plan on future business with them !👍👍👍👌. Very accommodating, and can relie on their workmanship More