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Metro Ford
Schenectady, NY
4,992 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,993 reviews
September 17, 2024
Easy and efficient process. Very low pressure sales which is appreciated. Informative and attentive to my questions and needs. Entire process lasted 3 hours from test drive to d Very low pressure sales which is appreciated. Informative and attentive to my questions and needs. Entire process lasted 3 hours from test drive to delivery. Jeff K was personable and funny More
by PATBOCCIO
Verified Customer
September 12, 2024
Took longer than promised, but they gave me a small discount that was appreciated. Over. discount that was appreciated. Over. More
by rothka12306
Employees Worked With
September 11, 2024
Fast and efficient good communication easy to make appointment waiting area was comfortable needed some water appointment waiting area was comfortable needed some water More
by kammcbride29
Employees Worked With
September 11, 2024
Rob in the service area was great. He knew exactly what I needed and got it done in a timely fashion. He knew exactly what I needed and got it done in a timely fashion. More
by Bob
Employees Worked With
September 06, 2024
Exceptional customer service. I exclusively go to this service center for all of my vehicle matters. They're quick and communicate everything thoroughly. I will continue toget all I exclusively go to this service center for all of my vehicle matters. They're quick and communicate everything thoroughly. I will continue toget all of my service done through Metro. More
by acwhite2590
Employees Worked With
September 06, 2024
It is always a pleasure to work with Anthony and the entire Metro Ford team. entire Metro Ford team. More
by AMYMCCRAY30
September 05, 2024
When I go in for service. They really try to have car fixed in the timeframe they say. They really try to have car fixed in the timeframe they say. More
by CHRISS1BLUE
Employees Worked With
September 05, 2024
Timely nice got the job done. No fuss . One day done . Left the car clean No fuss . One day done . Left the car clean More
by DEDADEE520
September 05, 2024
mostly everything went well. we still need to go back for detailing, repair a ding on the car, and the under carriage painting. we still need to go back for detailing, repair a ding on the car, and the under carriage painting. More
by MICHAEL.CARROLL2
Employees Worked With
