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Metro Ford

Schenectady, NY

4.5
4,970 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 4,970 reviews

November 02, 2024

excellent is all I can say ,I was treated the best anyone could expect ,I have bought many new vehicles during my lifetime and this time it was outstanding. My salesman Jeff treated me like no other salesman More

by lazyluke2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Kulzer
November 02, 2024

I was not going to comment on your dealership but you keep asking so here it is. Worst dealership I have ever dealt with. From the start, your sales service was terrible, I was willing to deal with that More

by stefan41
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
JT Tibbits
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Excellent support from all at Metro on our service issue which occurred late on a Friday afternoon. Loaner car was provided and our vehicle was quickly repaired and back to us in a short time Thanks Metro More

by AMERICANEVERGREENINC
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Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Thank you Metro Ford! We were able to get a loner car while we wait for our transit to be fixed, so helpful to have this! More

by Emma Britton
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Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

My car was picked up and returned and the service completed. Problems were resolved and explained to me More

by cmbrown615
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Excellent customer service as always. I wouldn't buy a new vehicle anywhere but Metro Ford. More

by HOLLY_JO04
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Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Very professional. Worked with me to get a great deal on a great car! Highly recommend More

by jrichardson040404
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Metro is the place to get anything on your vehicle fixed. I trust them completely and they make my life easy More

by rpandori
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Recommend Dealer
Yes
Employees Worked With
Ron
October 25, 2024

Easy to work with. Received good service . Car was ready to go the same day More

by marymtp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

The sales process was as smooth as could be expected from Metro. I called my sales agent and told her what I wanted, she handled it that day and I picked up my car that afternoon. She thoroughly explained th More

by SUSANCERONE
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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