
Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,074 reviews
I manage a large fleet in the Capital Region and needed a part for a HD Truck. After they sent the wrong part I went in to work with the Metro Parts department on finding the correct part. The words "l part for a HD Truck. After they sent the wrong part I went in to work with the Metro Parts department on finding the correct part. The words "less than helpful" are kind to describe the two parts people that were completely devoid of all customer service and personality. They said " it's going to take me a day to find this part" I found the part with a 2-minute internet search, and will no longer buy a ford product. Thank you More
My wife and I are both very disappointed with this dealership after purchasing a 2024 Edge with a little over 4,000 miles on it. We were never told that it was a loaner and it was involved in an acci dealership after purchasing a 2024 Edge with a little over 4,000 miles on it. We were never told that it was a loaner and it was involved in an accident. We are seniors, and we placed our trust in the salesman to be straightforward with us regarding the history of the car. Obviously that was a big mistake. I wrote a letter to the owner 2 weeks ago and have yet to receive a response. I would advise anyone who plans to purchase a vehicle to avoid this dealership. L More
Anthony is an outstanding salesman. Attention to detail, communication, punctuality, professionalism and care for his clients. I have purchased 6 car from him and have referred people t Attention to detail, communication, punctuality, professionalism and care for his clients. I have purchased 6 car from him and have referred people to him also. The service center is also outstanding. Joe normally services my vehicle and is meticulous at his job. Attention to detail and gets the job done right the first time! Couldn’t be happier with the service we’ve received at ‘Metro! More
I would highly recommend Metro Ford. I had received excellent customer service upon my arrival. The service rep was professional and very helpful. The mechanic did a great job inspecting I had received excellent customer service upon my arrival. The service rep was professional and very helpful. The mechanic did a great job inspecting my Escape. I Will definitely come back to Metro Ford for future service. More