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Metro Ford
Schenectady, NY
5,064 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,064 reviews
February 01, 2025
I brought my car in for a transmission issue , they fixed the problem and now my car runs great. These guys are great. Thank you for all your help. the problem and now my car runs great. These guys are great. Thank you for all your help. More
by BESTK12304
Verified CustomerJanuary 31, 2025
Always a positive experience at MetroFord! My car was in for body work and regular maintenance. The co-ordination between both shops was seamless. The interaction between the body shop an My car was in for body work and regular maintenance. The co-ordination between both shops was seamless. The interaction between the body shop and my insurance company was also seamless, even when additional parts were needed, I would recommend MetroFord for these reasons. More
by john_p0814
January 28, 2025
I had a problem with my transmission, they fixed it, gave me a loaner car! Thank you! me a loaner car! Thank you! More
by EMMA16
January 28, 2025
Friendly staff. Very accommodating. Not pushy. Salesman Rob was great really listened to my specifics. Finance lady very nice and helpful. Probably the best dealersh Very accommodating. Not pushy. Salesman Rob was great really listened to my specifics. Finance lady very nice and helpful. Probably the best dealership experience I have had. More
by mikebissonette1
Employees Worked With
Robert Sangelo , Noelle
January 27, 2025
Service had been a great experience, Ron and Paul are great to work with. Look forward to continue service in the future. great to work with. Look forward to continue service in the future. More
by Steve.bosso
Employees Worked With
January 27, 2025
My experience was pressure free. The staff went above and beyond to be as helpful as possible. My overall experience was very satisfying. Thank you! The staff went above and beyond to be as helpful as possible. My overall experience was very satisfying. Thank you! More
by mead470
January 26, 2025
My sales person is always available to help out when I have questions and the service department is the best around have questions and the service department is the best around More
by JAMESWEEKS1982
January 25, 2025
I’m extremely happy with the service I received. It was fixed the first time and very quickly. It was fixed the first time and very quickly. More
by robertv-troy
Employees Worked With
Other Employees :
AJ salesman
