Metro Ford, Inc.
Independence, MO
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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"No pressure" I didn't receive sale pressure from nobody. very straight forward no surprises Craig hill took care of us from the time we we started the process t I didn't receive sale pressure from nobody. very straight forward no surprises Craig hill took care of us from the time we we started the process till the end. Hats off to Craig thank you! More
We love Metro! We just bought our third car from Erich. He is extremely helpful, always upbeat and friendly. He is available and follows though on anything we need a We just bought our third car from Erich. He is extremely helpful, always upbeat and friendly. He is available and follows though on anything we need and checks in to make sure everything is ok. Paul Y is great with financing options and Paul P in parts is very knowledgeable and helpful More
Answered all my questions I had a great experience, and fourths car that was perfect me my son and me. Thank you Michael for staying over to allow me to get my insurance card. I had a great experience, and fourths car that was perfect me my son and me. Thank you Michael for staying over to allow me to get my insurance card. It was after hours and they had families of their own. I appreciate that and will recommend you to anyone looking for a great car. More
great people jamison was good to me didnt try to push me into a vehicle. was not trying to get me to spend more money i told him what i wanted and thats what i got jamison was good to me didnt try to push me into a vehicle. was not trying to get me to spend more money i told him what i wanted and thats what i got. really nice customer service. rick gilbert was also very nice. i can say so far it looks as if they take care of their customers as much as they can. not to impressed with the detailing part they took to long to get the brand new vehicle cleaned. otherwise i highly recommend the dealership. More
Craig is the One to See! When we started looking for a new car, we looked online and started receiving messages from different dealerships, Craig was one of the ones who reach When we started looking for a new car, we looked online and started receiving messages from different dealerships, Craig was one of the ones who reached out. He was very friendly and answered all my questions. Then shared that he had one particular vehicle would fit all our needs. Then he asked us to stop by & just look. Many others reached out, they were friendly but not as dynamic as Craig. He apologized after first 2 times if he was bothering me, but really felt like this vehicle was right for us and a really great deal. He was right, it was awesome! But we felt we couldn't afford the payments, and he and his manager found another vehicle for us that meet our requirements, it didn't have all the bells and whistles but it had everything we required and met our budget. I thought I wanted the other vehicle at first. Then we got our Flex, which I didn't think I wanted, but now love. I have some physical handicaps and the Flex was exactly what I needed and fits our needs. Thank YOU, Craig, Paul, Daniel & all those at Metro Ford, who helped us find and purchase the perfect vehicle for us. Debbie Soar More
Trustworthy and Kind. Thank you! Jamison and Ron were so helpful. They guided me to the perfect vehicle, and made the process easy, seamless and wonderful. I am thrilled with my new F Jamison and Ron were so helpful. They guided me to the perfect vehicle, and made the process easy, seamless and wonderful. I am thrilled with my new Ford, and very much appreciate both of them. 😄 More
Great Service Craig was a great and straight forward salesman. He went above and beyond to try and get me as close to my price point while being realistic and open Craig was a great and straight forward salesman. He went above and beyond to try and get me as close to my price point while being realistic and open with the options I had to have. He was very helpful and took the time to show me how to use all the electric and nifty things bluetooth allows now. He really does strive to be a great salesman and ford friend. Everyone I encountered including those that were not even involved with the sale where very friendly and inviting. Great atmosphere and people. More
Happy George in the used car department was great..very helpful and not selling you something you dont want...very honest with his customers ..very happy wi George in the used car department was great..very helpful and not selling you something you dont want...very honest with his customers ..very happy with our service More
Very great people Georgia Rackley and Paul Young was very helpful they went above and out there way to get in the car that I want George was a very good with keep my in Georgia Rackley and Paul Young was very helpful they went above and out there way to get in the car that I want George was a very good with keep my information I will say those who ever go to metro ford they will take care of you and treated you like family thank you guys very much will be seeing you for more business thanks. More
Top Notch I had a great experience at this dealership and I won’t be going anywhere else. We have bought two cars from here and both experiences were easy and s I had a great experience at this dealership and I won’t be going anywhere else. We have bought two cars from here and both experiences were easy and stress free. More