Metro Ford, Inc.
Independence, MO
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Enjoyable Experience Purchasing first new car Excellent experience from initial setting price of car to driving my new car off the lot! I was treating with respect by each staff team. They were Excellent experience from initial setting price of car to driving my new car off the lot! I was treating with respect by each staff team. They were responsive, eager to please and knowledgeable. I had fun and lots of laughs with the outstanding staff. I’m a Ford Lady now! I’m sorry I don’t remember everyone’s name! I was on Cloud 9 throughout the process with awesome helpful staff. More
No pressure, helpful staff, easy transaction When I entered the dealership, I was helped right away. The sales people were friendly, knowledgable and did not pressure me in any way to commit to a When I entered the dealership, I was helped right away. The sales people were friendly, knowledgable and did not pressure me in any way to commit to anything "right now" because the deal won't be valid the next day. The car I wanted was not on their lot, but they jumped through multiple hoops to locate several cars that would meet my very specific requirements. Once I decided on one, they had the car brought in promptly. When I came to pick it up, it looked beautiful!. I was shown what all the features were and how to use them. They had a partnership with my bank Community America, which made the finance part a breeze. There were several people who kept in contact with me via text and phone call during the entire search, locate, transport and pick-up process. Anytime I reached out, even after hours, I received a quick response. I can't imagine how this transaction could have gone any better. I plan to return to this dealership again. More
Easy, no pressure, friendly Buying my Shelby was one of the easiest, and low pressure car buying experiences I've ever had. Craig Hill and the rest of the staff were great. Buying my Shelby was one of the easiest, and low pressure car buying experiences I've ever had. Craig Hill and the rest of the staff were great. More
Bought a car I’d recommend Metro Ford to everyone and anyone who wants a quick but very personable buying experience. George is the best! Great interview process I’d recommend Metro Ford to everyone and anyone who wants a quick but very personable buying experience. George is the best! Great interview process to determine what I needed and NAILED IT! Go to Metro Ford. More
Awesome! These guys made it easy and not stressful to buy a car! Definitely would recommend to all my friends! Thanks so much for the experience! These guys made it easy and not stressful to buy a car! Definitely would recommend to all my friends! Thanks so much for the experience! More
New car purchase I had a real good experience here at Metro Ford. The salesman that assisted me was excellent and they were able to get me into a new car when i though I had a real good experience here at Metro Ford. The salesman that assisted me was excellent and they were able to get me into a new car when i thought it would not be possible. More
Used car purchase Erich was great. He treated me with empathy and kindness and it didn’t matter that I was buying an older vehicle . He went it of his way to ensure I w Erich was great. He treated me with empathy and kindness and it didn’t matter that I was buying an older vehicle . He went it of his way to ensure I was pleased with my purchase . More
Best Experience I’ve been to multiple dealerships in the past to buy vehicles and I’ve never had better customer service than I received at Metro Ford. I was picky ab I’ve been to multiple dealerships in the past to buy vehicles and I’ve never had better customer service than I received at Metro Ford. I was picky about which Explorer I wanted and Craig Hill found the exact one I wanted with ease. Everyone at Metro worked so hard for us to have the easiest buying process and I’ve never been more pleased! Highly recommend! More
Wonderful dealership Wonderful set of guys helping me find the right truck for my business. Went through all the details and very quick. Got a free tank of gas too!! Wonderful set of guys helping me find the right truck for my business. Went through all the details and very quick. Got a free tank of gas too!! More
Absolutely a pleasure This is the 6th car I have purchased from Erich and he is an awesome sales representative for Ford. I trust him, he works with you with no pressure a This is the 6th car I have purchased from Erich and he is an awesome sales representative for Ford. I trust him, he works with you with no pressure and he goes out of his way to make it a pleasant experience. More