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Metro Ford, Inc.
Independence, MO
595 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 595 reviews
April 04, 2019
Easy, no pressure, friendly Buying my Shelby was one of the easiest, and low pressure car buying experiences I've ever had. Craig Hill and the rest of the staff were great. Buying my Shelby was one of the easiest, and low pressure car buying experiences I've ever had. Craig Hill and the rest of the staff were great. More
by Jmccune
Employees Worked With
Craig Hill
April 04, 2019
Bought a car I’d recommend Metro Ford to everyone and anyone who wants a quick but very personable buying experience. George is the best! Great interview process I’d recommend Metro Ford to everyone and anyone who wants a quick but very personable buying experience. George is the best! Great interview process to determine what I needed and NAILED IT! Go to Metro Ford. More
by 3MadeThreeThrowd
April 03, 2019
Awesome! These guys made it easy and not stressful to buy a car! Definitely would recommend to all my friends! Thanks so much for the experience! These guys made it easy and not stressful to buy a car! Definitely would recommend to all my friends! Thanks so much for the experience! More
by steponme
April 01, 2019
New car purchase I had a real good experience here at Metro Ford. The salesman that assisted me was excellent and they were able to get me into a new car when i though I had a real good experience here at Metro Ford. The salesman that assisted me was excellent and they were able to get me into a new car when i thought it would not be possible. More
by Cholt4602
Employees Worked With
March 30, 2019
Used car purchase Erich was great. He treated me with empathy and kindness and it didn’t matter that I was buying an older vehicle . He went it of his way to ensure I w Erich was great. He treated me with empathy and kindness and it didn’t matter that I was buying an older vehicle . He went it of his way to ensure I was pleased with my purchase . More
by Sly629
Employees Worked With
March 27, 2019
Best Experience I’ve been to multiple dealerships in the past to buy vehicles and I’ve never had better customer service than I received at Metro Ford. I was picky ab I’ve been to multiple dealerships in the past to buy vehicles and I’ve never had better customer service than I received at Metro Ford. I was picky about which Explorer I wanted and Craig Hill found the exact one I wanted with ease. Everyone at Metro worked so hard for us to have the easiest buying process and I’ve never been more pleased! Highly recommend! More
by Cberislavich
Employees Worked With
Craig Hill
March 26, 2019
Wonderful dealership Wonderful set of guys helping me find the right truck for my business. Went through all the details and very quick. Got a free tank of gas too!! Wonderful set of guys helping me find the right truck for my business. Went through all the details and very quick. Got a free tank of gas too!! More
by Penny
Employees Worked With
George Rackley
March 21, 2019
Absolutely a pleasure This is the 6th car I have purchased from Erich and he is an awesome sales representative for Ford. I trust him, he works with you with no pressure a This is the 6th car I have purchased from Erich and he is an awesome sales representative for Ford. I trust him, he works with you with no pressure and he goes out of his way to make it a pleasant experience. More
by Linda D
March 19, 2019
We love Metro! We just bought our third car from Erich. He is extremely helpful, always upbeat and friendly. He is available and follows though on anything we need a We just bought our third car from Erich. He is extremely helpful, always upbeat and friendly. He is available and follows though on anything we need and checks in to make sure everything is ok. Paul Y is great with financing options and Paul P in parts is very knowledgeable and helpful More
by Arrowslinger
March 19, 2019
"No pressure" I didn't receive sale pressure from nobody. very straight forward no surprises Craig hill took care of us from the time we we started the process t I didn't receive sale pressure from nobody. very straight forward no surprises Craig hill took care of us from the time we we started the process till the end. Hats off to Craig thank you! More
by Joe1234
Employees Worked With
Craig hill
