Metro Ford, Inc.
Independence, MO
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great Service Awesome experience, no hassle, no pressure. I will be buying my next Ford from Metro! Bobby Jr was excellent and made us feel very comfortable. Awesome experience, no hassle, no pressure. I will be buying my next Ford from Metro! Bobby Jr was excellent and made us feel very comfortable. More
New car purchase Bobby Hewlett Jr is professional easy to talk to knowledgeable and very caring about our vehicle needs and comfort with the dealership. We appreciate Bobby Hewlett Jr is professional easy to talk to knowledgeable and very caring about our vehicle needs and comfort with the dealership. We appreciate Bobby’s follow up with our satisfaction on the vehicle and the service. He made our family very comfortable. Thanks Bobby More
great Experience Craig Hill was very helpful and gave us excellent service . explain our choices to us to meet our car need.Was a pleasure to work with . Great job th Craig Hill was very helpful and gave us excellent service . explain our choices to us to meet our car need.Was a pleasure to work with . Great job that Craig Hill did. More
Great Experience Filled out a Ford info. ad on-line and received a call 30 minutes later. The next day, I went in and traded my truck in on a new EcoSport. I have been Filled out a Ford info. ad on-line and received a call 30 minutes later. The next day, I went in and traded my truck in on a new EcoSport. I have been driving with it weekly to Ft. Riley, KS for work and it has made the 2 hour trek so much more enjoyable. It's been two weeks now and I'm still discovering features. The transaction was faultless and the entire transaction took less than 3 hours. Jamison was very helpful and although I did not get the vehicle that I was wanting, I got the vehicle that I needed. Traveling around the country and training the U.S. Military is going to be much more painless in my new car. Paul, made sure that it all fit within my budget. Very happy with Metro and will recommend them in the future. Thanx. More
Awesome Dealership We had the best experience we have ever had with a car dealership. Craig Hill was an awesome salesperson. Craig was very knowledgable about the car. We had the best experience we have ever had with a car dealership. Craig Hill was an awesome salesperson. Craig was very knowledgable about the car. He also took us on a tour of the dealership and we got to meet the owner. Everyone we dealt with was very knowledgable and a pleasure to work with. We would definitely use this dealership again and recommend it to our family and friends. Thank you for a wonderful experience! More
Very good experience. Craig Hill was our sales guy. Craig and others though it would be best to order A truck rather than try to find one. So order is what they did. It h Craig Hill was our sales guy. Craig and others though it would be best to order A truck rather than try to find one. So order is what they did. It has turned out to be A good experience through it all Craig has been A big help and good friend. More
Awesome team there at Metro Ford!! Craig Hill was my sales guy.. He and Rick Glibert did an amazing job getting my fiance and I into new vehicles!! No run around just straight to the po Craig Hill was my sales guy.. He and Rick Glibert did an amazing job getting my fiance and I into new vehicles!! No run around just straight to the point!! Absolutely love these guys!!! More
Purchasing a new truck Michael Henry was our salesperson when we were looking for a new truck. He assisted us in test driving a Ford Ranger. He explained the new features an Michael Henry was our salesperson when we were looking for a new truck. He assisted us in test driving a Ford Ranger. He explained the new features and was very knowledgeable about all the technology I was interested in. He helped with all the purchase process making sure all questions were answered and that I was very comfortable with all the new features. I would definitely recommend Michael to friends and family when looking for a new car. More
Enjoyable Experience Purchasing first new car Excellent experience from initial setting price of car to driving my new car off the lot! I was treating with respect by each staff team. They were Excellent experience from initial setting price of car to driving my new car off the lot! I was treating with respect by each staff team. They were responsive, eager to please and knowledgeable. I had fun and lots of laughs with the outstanding staff. I’m a Ford Lady now! I’m sorry I don’t remember everyone’s name! I was on Cloud 9 throughout the process with awesome helpful staff. More
No pressure, helpful staff, easy transaction When I entered the dealership, I was helped right away. The sales people were friendly, knowledgable and did not pressure me in any way to commit to a When I entered the dealership, I was helped right away. The sales people were friendly, knowledgable and did not pressure me in any way to commit to anything "right now" because the deal won't be valid the next day. The car I wanted was not on their lot, but they jumped through multiple hoops to locate several cars that would meet my very specific requirements. Once I decided on one, they had the car brought in promptly. When I came to pick it up, it looked beautiful!. I was shown what all the features were and how to use them. They had a partnership with my bank Community America, which made the finance part a breeze. There were several people who kept in contact with me via text and phone call during the entire search, locate, transport and pick-up process. Anytime I reached out, even after hours, I received a quick response. I can't imagine how this transaction could have gone any better. I plan to return to this dealership again. More