Metro Ford, Inc.
Independence, MO
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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great place !!! Will be back next time As any time to a new car dealership the stereo type is the first thing on your mind .. oh god, what am I getting into... Well, we were there shopping As any time to a new car dealership the stereo type is the first thing on your mind .. oh god, what am I getting into... Well, we were there shopping for a car for my son, George met us in the parking lot and offered his assistance... we’ll needless to say with in 5 min of talking about which car in the lot is a good fit and the cars to stay away from I realized that he is not the typical salesman, in fact George is a down to earth no BS honest man, like it or not ... you will respect what he has to say.. and he is the type of guy who not wants to sell you a car but develop a relationship where you will buy cars from him for many years to come. Not only did my son buy a car .. to my complete surprise I bought a truck from him that same afternoon. Both sales were painless, even the paperwork was painless .. it’s like they streamlined the whole process and they all stayed after the store closed on a holiday weekend and seemed happy to do it...no pressure but they will present you with options so you can make an educated decision but when the decision is made .. their is no pressure ... great guys great service... looking forward to a long relationship with them ... More
Metro Ford is the best! Craig Hill and his team were awesome! Nothing but professionalism from start to finish. I could not be any happier with my 2017 Ford Focus ST! Craig Hill and his team were awesome! Nothing but professionalism from start to finish. I could not be any happier with my 2017 Ford Focus ST! More
Metro Ford - Quality Experience I had the privilege of being assisted by Isaiah Lind and he was a professional throughout the whole process and was patient with me and answered all o I had the privilege of being assisted by Isaiah Lind and he was a professional throughout the whole process and was patient with me and answered all of my questions. I had visited multiple dealerships in my search for a Truck and the experience provided by Isaiah and Metro will be the first place I look in the future. More
Ford F150 Gem Thanks Metro Ford, ( George Rackley ) for a wonderful experience . George and staff are friendly and very easy to talk to. Great truck, Great price, G Thanks Metro Ford, ( George Rackley ) for a wonderful experience . George and staff are friendly and very easy to talk to. Great truck, Great price, Great people!!!! More
Purchase The entire staff starting with Craig was knowledgeable and friendly throughout the entire process. Each member made sure that my needs were met and un The entire staff starting with Craig was knowledgeable and friendly throughout the entire process. Each member made sure that my needs were met and understood. There has been great follow up on the purchase and when the time comes to purchase another one, I’ll go back to Craig. More
Helpful, knowledgeable, honest Craig helped me find a perfect car for me. He was honest & helpful. The whole process was smooth, from the time I arrived to the time I drove off the Craig helped me find a perfect car for me. He was honest & helpful. The whole process was smooth, from the time I arrived to the time I drove off the lot. Highly recommend! More
New Car Purchase All staff was exceptionally friendly and helpful. I did not feel any of the typical "pressure sales tactics" that I felt at another dealership (remain All staff was exceptionally friendly and helpful. I did not feel any of the typical "pressure sales tactics" that I felt at another dealership (remain nameless). Craig, Rick, Paul, the receptionists and other staff that I came into brief contact with were extremely professional, while still managing to be lively and upbeat. This is not the Price is Right show, so how was the actual car purchasing deal? Overall, they explained thoroughly how the accounting will be played out while really suggesting added cost items. Again, I did not feel that there was going to be any "padded" cost that I have experienced in the past and heard about. Will recommend Metro Ford and proud to say that I am now a repeat customer. Evelyn More
5 star I moved my vehicles over to metro when I was fetching new vehicles for another dealership Jonny hays came from that same dealership for service 2 year I moved my vehicles over to metro when I was fetching new vehicles for another dealership Jonny hays came from that same dealership for service 2 years later wife wanted a mustang. Craig Hill was a GREAT salesman wasn’t pushy found exactly what the wife wanted metro had one like it but wrong color for her to drive to see if that what she wanted she thought about it and we pulled the trigger and bought it. Craig showed her options that mustang had and how to work them Craig is A1 and a 5 star It will be taken to metro service because Jonny Hayes ... More
Professionalism 5-Star Craig Hill was excellent in helping me through the process and was not aggressive in selling me the truck. He and his team helped to find me the best Craig Hill was excellent in helping me through the process and was not aggressive in selling me the truck. He and his team helped to find me the best deal possible and found every rebate possible to help me in my decision. When it’s time I would come back here for future business. I also highly recommend using Craig as your sales consultant. More
Great experience!!! Worked with George rackley, he went above and beyond all of the staff were extremely helpful. The whole staff went out of their way to help me as an o Worked with George rackley, he went above and beyond all of the staff were extremely helpful. The whole staff went out of their way to help me as an out of state buyer. More