Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Ford, Inc.
Independence, MO
602 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 602 reviews
July 06, 2016
Everything went fast and easy. First time I had a good and fast car purchase. Normally it is long and painful. Thank you Ronnie and ladies at front desk too. First time I had a good and fast car purchase. Normally it is long and painful. Thank you Ronnie and ladies at front desk too. More
by Mcnuttpat
Employees Worked With
Curtis Owen, Ronnie Vargas
July 06, 2016
I was treated like royalty All of my needs was met Every I was treated so kind as if I was the only person in the world that mattered everyone was so nice to me my salesman was wonderful and very helpful. He I was treated so kind as if I was the only person in the world that mattered everyone was so nice to me my salesman was wonderful and very helpful. He know what in a vehicle that make me love coming to metro Ford. Willia Leach More
by Jeanie
Employees Worked With
Other Employees :
All employees were nice to me. , George Rackley, Jason Bills
July 04, 2016
Friendly, helpful sales team, Zero Pressure We've bought a lot of cars over the years, and this was the most pleasant experience I've had. Zero pressure, friendly and helpful salesman. Erich P We've bought a lot of cars over the years, and this was the most pleasant experience I've had. Zero pressure, friendly and helpful salesman. Erich Phillips even encouraged us to take a few days to be sure. Will definitely return the next time we need a vehicle. More
by Robin
Employees Worked With
July 03, 2016
it was a pleasure meeting and working with Christopher I would recommend Christopher DeLaCruz to everyone, he was very nice and helpful, he's a really nice man, not pushes, not argent, more sales men shoul I would recommend Christopher DeLaCruz to everyone, he was very nice and helpful, he's a really nice man, not pushes, not argent, more sales men should be more like him. I went in thinking I wasn't going to buy a car that day and ended up leaving with my new car, they took good care of me. Thank you Christopher and Metro ford, I love my car. Sherri Ash More
by Volkswagen girl
Employees Worked With
Christopher DeLaCruz
June 28, 2016
The best experience at a dealership Garett was extremely helpful and knowledgeable. He didn't try to over sell the vehicle. Even though I didn't end up buying my car from him, he is st Garett was extremely helpful and knowledgeable. He didn't try to over sell the vehicle. Even though I didn't end up buying my car from him, he is still willing to help me with any questions and was very happy for me on my new purchase. More
by Jet822
Employees Worked With
Garett Gibson
June 25, 2016
EXCELLENT PEOPLE!!! GO HERE!!! Although they couldn't get me approved (Because of my own poor previous credit behavior), these folks tried hard. They knew going into everything that Although they couldn't get me approved (Because of my own poor previous credit behavior), these folks tried hard. They knew going into everything that I was a pretty poor prospect for a sale and yet NOT ONCE did Rick or Jamison ever show me the least bit of snubbing or lack of attention. They treated me like I had an 750 credit score at all times. This is professional and I appreciate them trying and not making me feel bad for my situation that I had caused for myself. When I do get my situation right, believe me, I am coming back to Metro Ford. More
by Shaun.Arnold
June 24, 2016
Excellent New Vechicle Purchase This was a Great Purchase from Start to Finish. The transaction went smooth and Chris DeLaCruz is great sales person to deal with. I would highly reco This was a Great Purchase from Start to Finish. The transaction went smooth and Chris DeLaCruz is great sales person to deal with. I would highly recommend. More
by Ken
Employees Worked With
Christopher DeLaCruz
June 24, 2016
Great Fiance and I bought a 2016 Ford Fusion from Chris. 2 months later we split he takes car since in his name. Chris worked hard to find me a car. I was v Fiance and I bought a 2016 Ford Fusion from Chris. 2 months later we split he takes car since in his name. Chris worked hard to find me a car. I was very grateful for all his commitment to helping me. I was able to get a 2014 Ford Fusion. Thanks Chris! More
by genieka1
June 11, 2016
Happy with Metro Ford once again! We have purchased from Metro in the past, and both Children now too. We will do it again if needed! Thank you George Rackley and Cutis Owen. You ma We have purchased from Metro in the past, and both Children now too. We will do it again if needed! Thank you George Rackley and Cutis Owen. You make car buying easy for us and just the way we like it. More
by Escape
Employees Worked With
Curtis Owen, George Rackley
June 09, 2016
overall best car buying experience Garett was very helpful and patient in our car buying process. He was very knowledgeable of all the features of the vehicle we were interested in. W Garett was very helpful and patient in our car buying process. He was very knowledgeable of all the features of the vehicle we were interested in. We have bought several cars from other dealerships before and the experience we had at ford and with garett was the best we have ever had. Would highly recommend him and metro ford. More
by Vern Tennison
Employees Worked With
finace department young, Garett Gibson
