Metro Ford, Inc.

When in for a scheduled appointment oil change at 9:30 left at 1 p.m. nothing was done to the truck they said something about the sunroof leaking and needed to order seals to fix it lost a whole day at wo left at 1 p.m. nothing was done to the truck they said something about the sunroof leaking and needed to order seals to fix it lost a whole day at work for nothing very incompetent I would not recommend this place at all More

Beware I've got to say. I had high hopes coming into this. I found what looked like a great truck for a decent price. Talked to the salesman Erich Phillips f I've got to say. I had high hopes coming into this. I found what looked like a great truck for a decent price. Talked to the salesman Erich Phillips for a few days, had him send me a video. Asked for it's quality, or if it had any issues I needed to be aware of, how the body looked etc. I was sent a video of it, that's when he pointed at what he said was the only body damage which was a dent in the bumper. Telling me there wasn't a single thing wrong with truck, no leaks, no noises, ran like it was brand new. So we arrange for me to drive 6 hours to see it. I show up, and realize that there were multiple minor scratches, multiple dents and dings. And a 'small' oil leak that apparently they had no idea about. I noticed the undercarraige was exceptionally clean which was odd, and a small drop of oil on the upper oil pan. They stated they wouldn't drop the price, and the oil leak wasn't significant enough for a repair or for them to lower the price. So let's fast forward, I drive it home, come out the next morning and see a puddle of oil in my driveway, climb up under the truck and notice that it wasn't some minor leak but enough now that the upper oil pan was coated in oil, flex plate, even back to the lower oil pan. The salesman obviously wouldn't respond to me after brought this to attention. So I just wanted to give you all a heads up that honesty is not their best policy, and they will do whatever they can to push vehicles out the door. Thank you Erich Phillips for you reminding me that selfish useless people exist like you out in this world! More

Everyone was very helpful. It was an amazing experience for my granddaughter's first car. Very professional and pleasant staff. Always impressed with the way the staff works as such a great team. for my granddaughter's first car. Very professional and pleasant staff. Always impressed with the way the staff works as such a great team. More

Best car buying experience! From the service department, to sales room staff, this is by far the best car buying experience I have had. Craig Hill is an awesome no pressure sales From the service department, to sales room staff, this is by far the best car buying experience I have had. Craig Hill is an awesome no pressure salesman. He answered my questions and explained each step/process along the way. He showed me several vehicles and stayed within my price range! Very knowledgeable about his profession. Everyone at this dealership was friendly and helpful. Thanks to Paul for help with my financing! I will definitely recommend Metro Ford to family and friends. More

No pressure sales The staff at this dealership was helpful and friendly. There was no pressure to make a purchase fast and Craig Hill was understanding of my needs and The staff at this dealership was helpful and friendly. There was no pressure to make a purchase fast and Craig Hill was understanding of my needs and was able to make it work. Overall I had a great experience here and will be going back in the future. More

Excellent Experience What can I say, but it was a great experience working with Craig. His knowledge about the car I wanted amazed me. He's the best!!! Rick G and John S. What can I say, but it was a great experience working with Craig. His knowledge about the car I wanted amazed me. He's the best!!! Rick G and John S. also were great to work with. Treated me with respect and happy with the whole transaction. More

Purchase of pre-owned vehicle We had a great experience with Craig Hill. He was very knowledgeable and great to work with. Everyone that we came in contact with at Metro Ford was v We had a great experience with Craig Hill. He was very knowledgeable and great to work with. Everyone that we came in contact with at Metro Ford was very pleasant and helpful. We would definitely recommend this dealership! More

2018 Ford Flex The people @ Metro Ford are Great Folks. It starts @ the top Cory VP/Gm has a great bunch of people that care about you. Craig is a great salesperson The people @ Metro Ford are Great Folks. It starts @ the top Cory VP/Gm has a great bunch of people that care about you. Craig is a great salesperson very genuine and jokes around with you! and Paul in finance is very knowledgeable and helpful . Thank you Metro Ford !😊 More

Great experience! George Indelicato helped me thru the entire purchase of our vehicle! Thanks to him and the Ford team, I'm driving a dependable, nice car! ! Thank yo George Indelicato helped me thru the entire purchase of our vehicle! Thanks to him and the Ford team, I'm driving a dependable, nice car! ! Thank you guys! We'll definitely be back! More

New car purchase I have purchases my last three vehicles from Metro Ford and Eric Phillips is my salesman. He has always tried to find the vehicle I wanted and to make I have purchases my last three vehicles from Metro Ford and Eric Phillips is my salesman. He has always tried to find the vehicle I wanted and to make sure I was satisfied with the car and the buying experience. Eric follows up after the sale as well. I am very happy with the team at Metro Ford and would recommend them to anyone. More