Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Ford, Inc.
Independence, MO
595 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 595 reviews
November 19, 2019
Best car buying experience! From the service department, to sales room staff, this is by far the best car buying experience I have had. Craig Hill is an awesome no pressure sales From the service department, to sales room staff, this is by far the best car buying experience I have had. Craig Hill is an awesome no pressure salesman. He answered my questions and explained each step/process along the way. He showed me several vehicles and stayed within my price range! Very knowledgeable about his profession. Everyone at this dealership was friendly and helpful. Thanks to Paul for help with my financing! I will definitely recommend Metro Ford to family and friends. More
by sundance
Employees Worked With
Other Employees :
Craig Hill I would rate my experience a 5 star
November 19, 2019
Everyone was very helpful. It was an amazing experience for my granddaughter's first car. Very professional and pleasant staff. Always impressed with the way the staff works as such a great team. for my granddaughter's first car. Very professional and pleasant staff. Always impressed with the way the staff works as such a great team. More
by Arutledge64052
November 02, 2019
No pressure sales The staff at this dealership was helpful and friendly. There was no pressure to make a purchase fast and Craig Hill was understanding of my needs and The staff at this dealership was helpful and friendly. There was no pressure to make a purchase fast and Craig Hill was understanding of my needs and was able to make it work. Overall I had a great experience here and will be going back in the future. More
by Dustin
September 04, 2019
Excellent Experience What can I say, but it was a great experience working with Craig. His knowledge about the car I wanted amazed me. He's the best!!! Rick G and John S. What can I say, but it was a great experience working with Craig. His knowledge about the car I wanted amazed me. He's the best!!! Rick G and John S. also were great to work with. Treated me with respect and happy with the whole transaction. More
by Julie O. S.
August 25, 2019
Purchase of pre-owned vehicle We had a great experience with Craig Hill. He was very knowledgeable and great to work with. Everyone that we came in contact with at Metro Ford was v We had a great experience with Craig Hill. He was very knowledgeable and great to work with. Everyone that we came in contact with at Metro Ford was very pleasant and helpful. We would definitely recommend this dealership! More
by rldarling
Employees Worked With
Craig Hill
August 20, 2019
2018 Ford Flex The people @ Metro Ford are Great Folks. It starts @ the top Cory VP/Gm has a great bunch of people that care about you. Craig is a great salesperson The people @ Metro Ford are Great Folks. It starts @ the top Cory VP/Gm has a great bunch of people that care about you. Craig is a great salesperson very genuine and jokes around with you! and Paul in finance is very knowledgeable and helpful . Thank you Metro Ford !😊 More
by Lee D.
July 08, 2019
Great experience! George Indelicato helped me thru the entire purchase of our vehicle! Thanks to him and the Ford team, I'm driving a dependable, nice car! ! Thank yo George Indelicato helped me thru the entire purchase of our vehicle! Thanks to him and the Ford team, I'm driving a dependable, nice car! ! Thank you guys! We'll definitely be back! More
by Neil
July 08, 2019
New car purchase I have purchases my last three vehicles from Metro Ford and Eric Phillips is my salesman. He has always tried to find the vehicle I wanted and to make I have purchases my last three vehicles from Metro Ford and Eric Phillips is my salesman. He has always tried to find the vehicle I wanted and to make sure I was satisfied with the car and the buying experience. Eric follows up after the sale as well. I am very happy with the team at Metro Ford and would recommend them to anyone. More
by Sharon
Employees Worked With
July 03, 2019
F150 Purchase It was with great pleasure that I was able to purchase a 2019 F150 Limited that was as smooth of a transaction as I have ever had with a new car. Eric It was with great pleasure that I was able to purchase a 2019 F150 Limited that was as smooth of a transaction as I have ever had with a new car. Erich Phillips and all of the managers made this quite the experience. Keep up the good work gentlemen and thanks once again. More
by KMOORE
June 25, 2019
"Your dealer makes a difference" I love the entire team at Metro Ford from George in sales to all the guys in service. I've been a loyal customer for over a decade and have never had I love the entire team at Metro Ford from George in sales to all the guys in service. I've been a loyal customer for over a decade and have never had a bad experience. This dealership sincerely cares for their Ford family members and goes above and beyond to provide excellent service! More
by Daniyell
