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Metro Ford, Inc.
Independence, MO
596 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 596 reviews
March 24, 2017
Great used car experience Erich at Metro Ford is an awesome representative for Metro Ford. No pressure, and always did whatever he could to be helpful. I had to come back to th Erich at Metro Ford is an awesome representative for Metro Ford. No pressure, and always did whatever he could to be helpful. I had to come back to the dealership multiple times to tie up loose ends and Erich was always there to help me. Never pawned me off on another employee, even after the sale was complete. Would definitely recommend seeing Erich if you're looking for a vehicle. More
by Tim712
Employees Worked With
March 24, 2017
Good experience. Very helpful and knowledgeable. I like the people I dealt with. I dislike having a set number of words being required. I just want to Very helpful and knowledgeable. I like the people I dealt with. I dislike having a set number of words being required. I just want to More
by Larry1943
March 19, 2017
Pleasurable Buying Experience Michael made my car buying experience as easy and comfortable as possible. He was extremely helpful and knowledgeable and explained everything expertl Michael made my car buying experience as easy and comfortable as possible. He was extremely helpful and knowledgeable and explained everything expertly. I never felt pressured and came away with a very good overall experience and would recommend Michael and everyone at Metro Ford highly. More
by cfaris
Employees Worked With
March 19, 2017
Excellent and easy to work with Erich Phillips went above and beyond to find the right truck for me and made the experience easy and as simple as it could've been. Friendly and great Erich Phillips went above and beyond to find the right truck for me and made the experience easy and as simple as it could've been. Friendly and great atmosphere at dealership made me feel like family More
by Harleydude2424
Employees Worked With
March 14, 2017
They make you feel like family. This is the second vehicle George Rackley helped me buy. He listens to your needs, doesn't try to put you in something beyond your wishes and is ther This is the second vehicle George Rackley helped me buy. He listens to your needs, doesn't try to put you in something beyond your wishes and is there with you the whole way. Tremendous guy to do business with. More
by Platinum
Employees Worked With
George Rackley
March 09, 2017
Simply Outstanding I'm not the easiest person to help find a car for,but George was listened to me and knew exactly just what I needed to see happen and what I desired i I'm not the easiest person to help find a car for,but George was listened to me and knew exactly just what I needed to see happen and what I desired in a car. Because of George I'm driving a beautiful black 2016 Ford fusion that I'm absolutely proud as a man to be driving. Thank you so much George.!!. More
by Troy Harper
Employees Worked With
George Indelicato
March 08, 2017
My Buying Experience at Metro Ford KC Jamiston listened to me and then went out and found the Truck I wanted, with great pricing at a different dealer. Within 4 hours "My F150 XLT" was the Jamiston listened to me and then went out and found the Truck I wanted, with great pricing at a different dealer. Within 4 hours "My F150 XLT" was there for me ***** worth of effort. Good Job Jamiston More
by daven1001
March 06, 2017
Garett Gibson is the guy to see at Metro!! Garett did a great job for me. Found the car with features I wanted and spent a lot of time making sure I was happy with deal. Everyone at Metro is t Garett did a great job for me. Found the car with features I wanted and spent a lot of time making sure I was happy with deal. Everyone at Metro is there for the customer. Second car in a row that I have purchased at Metro and will go back when ready to buy again. More
by White Edge
Employees Worked With
Steve Davidson, Jason Bills, Garett Gibson
March 04, 2017
Comfortable buying experience. The whole dealership made us feel welcome. Everyone was very friendly, but not pushy. Garett Gibson was so nice to work with. I trusted him and felt l The whole dealership made us feel welcome. Everyone was very friendly, but not pushy. Garett Gibson was so nice to work with. I trusted him and felt like he was very honest. More
by JG
Employees Worked With
Garett Gibson
March 04, 2017
Garett Gibson is Fabulous! We went to Metro Ford after having very little success at Gary Crossley or Chuck Anderson. This was kind of a last ditch effort. Garett Gibson worked We went to Metro Ford after having very little success at Gary Crossley or Chuck Anderson. This was kind of a last ditch effort. Garett Gibson worked with us and honestly blew the compition out of the water! He was honest, genuine, didn't push us or lie to us. He worked hard to get us exactly what we had hoped for. He is NOT your average salesperson, he went above and beyond! No games, just completely worked with us. My husband works for Ford, so that's all we've ever purchased. I can tell you this will not be the last vehicle we purchase from Metro Ford or Garett! Everyone along the process made it as quick and simple as possible. We walked out that night with the SUV we had hoped for and more! Thank you so very much Garett & Metro Ford!!! More
by Shannon1179
Employees Worked With
Garett Gibson
