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Metro Ford, Inc.
Independence, MO
595 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 595 reviews
July 01, 2017
Great No Hassle Experience I had a great experience! Knowledgeable friendly sales people and staff. Got exactly the vehicle I wanted for a price other places couldn't beat! I had a great experience! Knowledgeable friendly sales people and staff. Got exactly the vehicle I wanted for a price other places couldn't beat! More
by Edge Driver
Employees Worked With
Ronnie Vargas
June 29, 2017
Great internet salesman Garrett is great to deal with. He bends over backward to be helpful and is very courteous. The whole dealership will make every effort to be helpful Garrett is great to deal with. He bends over backward to be helpful and is very courteous. The whole dealership will make every effort to be helpful and provide the kind of service anyone could want. All of the departments, sales, finance, after market and their service department are wonderfully helpful and friendly. We have dealt with this dealership for years and will continue to. More
by Lynn M
Employees Worked With
Kent (sales manager) John (after market) Paul (finance) , Garett Gibson, Tommie Neet
June 29, 2017
Wonderful Salespeople! We were very pleased with our experience at Metro Ford. This is the first brand new vehicle I have owned, and George was comfortable to work with and We were very pleased with our experience at Metro Ford. This is the first brand new vehicle I have owned, and George was comfortable to work with and not pushy. I have purchased cars at Metro Ford before, and have been happy with the service I received. Thank you! More
by John Kevin Tillman
Employees Worked With
George Rackley
June 28, 2017
Excellent Customer Service/George Rackley A month prior to being ready to purchase a car, I stopped into Metro Ford to get a better idea of what I wanted. George Rackley assisted me. He was ve A month prior to being ready to purchase a car, I stopped into Metro Ford to get a better idea of what I wanted. George Rackley assisted me. He was very knowledgeable, patient and understanding, and not pushy like I had experienced at other dealerships. I felt like the staff were there to help me make the best decision for me; like I was one of their family members. That is why I returned to this location to make my a final car purchase. More
by Liz Riley
Employees Worked With
George Rackley
June 27, 2017
Great experience at Metro Ford! Our sales rep Michael was extremely knowledgeable about the vehicle we were looking at and he was determined to help us find the one that met our nee Our sales rep Michael was extremely knowledgeable about the vehicle we were looking at and he was determined to help us find the one that met our needs. The entire staff at Metro Ford was pleasant and fun to work with More
by M&T
June 26, 2017
George Indelicato - good guy/car sales My first time at Metro Ford, and dealt with George. He was very knowledgeable about the car I was interested in, and answered all my questions. I wo My first time at Metro Ford, and dealt with George. He was very knowledgeable about the car I was interested in, and answered all my questions. I would recommend George to anyone on the market for a new car. Low pressure, friendly, knows his stuff. Thanks George! More
by Kathy G-B
Employees Worked With
Shout out to Steve in Finance!, George Indelicato
June 26, 2017
Great Experience w/ Dan McKittrick Dan did a great job getting me the car I wanted. It was my first time buying a brand new car and Dan made the process so much easier. I would recommen Dan did a great job getting me the car I wanted. It was my first time buying a brand new car and Dan made the process so much easier. I would recommend Dan if you're looking for a new Ford. More
by kyevans23
Employees Worked With
Dan McKittrick
June 15, 2017
Garett Gibson Garett was awesome! Not only was he extremely helpful but he made sure my car buying experience was easy and fun. I would 100% recommend Garett Gibson Garett was awesome! Not only was he extremely helpful but he made sure my car buying experience was easy and fun. I would 100% recommend Garett Gibson and Ford Metro More
by Amyliah
Employees Worked With
Garett Gibson
June 04, 2017
Great experience George listened to our needs and helped us find the perfect car for us! We didn't feel pressured and he focused on vehicles that matched out budget. George listened to our needs and helped us find the perfect car for us! We didn't feel pressured and he focused on vehicles that matched out budget. More
by Amy
Employees Worked With
George Indelicato
June 02, 2017
Great dealer for sales and service I've worked with Metro Ford's service department for many years, but I recently experienced an excellent transaction with their sales department. Ronn I've worked with Metro Ford's service department for many years, but I recently experienced an excellent transaction with their sales department. Ronnie Vargas is very friendly, knowledgeable, trustworthy and dependable to work with in sales. We purchased a used F-150, and he treated us with the upmost respect and courtesy. He knew every part of the vehicle, and he provided great follow-up and details about the car's history. I felt very reassured about our purchase. We also had a swift, painless and pleasant interaction with the finance and after market sales teams. I'd highly recommend this dealer, and Ronnie, if you are looking to purchase a vehicle. More
by LARimmer
Employees Worked With
Ronnie Vargas
