Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Ford, Inc.
Independence, MO
596 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 596 reviews
July 24, 2017
Excellent experience Metro I was met at on the lot quickly, Michael was personable and got us out of the heat and into the truck for a test drive quickly. Very easy to talk to a I was met at on the lot quickly, Michael was personable and got us out of the heat and into the truck for a test drive quickly. Very easy to talk to and ask questions about the vehicle, he was knowledgeable about the truck and answered all of our questions with ease. The negotiating of price is never easy but we came to an acceptable agreement and closed the deal. The truck I purchased was fully loaded, so I didn't deal with the aftermarket dealer, but the financing was quick and painless. He was a hoot. I would definitely purchase from Metro Ford again. More
by JT from Prairie Village
Employees Worked With
July 21, 2017
Another great experience at Metro Ford George Rackley made buying our Ford Focus a great experience. He listen to what we were interested in, helped us find what we wanted and made us a gre George Rackley made buying our Ford Focus a great experience. He listen to what we were interested in, helped us find what we wanted and made us a great deal. When we are ready for another Ford, we will definitely ask for George.... More
by K Maday
Employees Worked With
George Rackley
July 20, 2017
Great Service Cant say enough good things about George Indelicato. He responded very quickly to my initial email about specific items relating to the car I was int Cant say enough good things about George Indelicato. He responded very quickly to my initial email about specific items relating to the car I was interested in. He helped us through every step of the way in a knowledgeable and efficient manner. I would recommend him to anybody. Lance Meservey More
by Sarahlance02
Employees Worked With
George Indelicato, Garett Gibson
July 19, 2017
Good experience in buying my car I did not think I was going to buy my car the other day. I had resigned myself to holding off and continuing to drive my 10 year old car. George Rackl I did not think I was going to buy my car the other day. I had resigned myself to holding off and continuing to drive my 10 year old car. George Rackley actually took the info I had from another dealership that I did not buy from, found my car and made sure he could get it for me with the features I wanted/needed. I was able to buy my new car for a price I could live with. I am picking up my new Escape tomorrow, I am so excited! Everybody I dealt with was nice. It was a good experience. More
by RN4Nsy
Employees Worked With
George Rackley
July 17, 2017
My new Escape. George Rackley and Metro Ford are the best. This was the best car buying experience of my life. My first car was a used Ford Fairlane and this my las George Rackley and Metro Ford are the best. This was the best car buying experience of my life. My first car was a used Ford Fairlane and this my last car experiece , my metalic blue Ford Escape. Thank you George for protecting me from my sisters boring red or black. Patty Sims More
by Patty Sims
July 16, 2017
Great, great experience Erich Phillips was amazing! He bonded with my daughter in such a. Short time! And made buying my first car not so scary. I highly recommend Erich at m Erich Phillips was amazing! He bonded with my daughter in such a. Short time! And made buying my first car not so scary. I highly recommend Erich at metro ford More
by Agruner13
Employees Worked With
July 11, 2017
Friendly,fun,fordtastic Dan the man, and Steve the money guy made me a deal that felt like family. No pressure and service above and beyond! Diana and Patti Dan the man, and Steve the money guy made me a deal that felt like family. No pressure and service above and beyond! Diana and Patti More
by Escape number02
Employees Worked With
Dan M.
July 09, 2017
Awesome experience!!! if you want to make car shopping suck a whole lot less and are looking for a fun and bright personality to help you along the way. Eric Phillips from if you want to make car shopping suck a whole lot less and are looking for a fun and bright personality to help you along the way. Eric Phillips from metro Ford is your guy! Had an amazing experience buying my first car! Thanks to the Metro Ford team. Left in happy tears! :) More
by Court123
July 08, 2017
Great experience and exactly what I wanted Came in to look at a vehicle I found online and had a nice experience getting the vehicle I wanted for the price I needed. Came in to look at a vehicle I found online and had a nice experience getting the vehicle I wanted for the price I needed. More
by Jeremy00
July 08, 2017
Great and helpful salesperson and staff, and reasonable pri Great dealership. I have bought numerous cars there. Great service dept. My salesman, Erich Phillips, is a major reason I return.His advise and help o Great dealership. I have bought numerous cars there. Great service dept. My salesman, Erich Phillips, is a major reason I return.His advise and help over the years is something I count on. A good place to buy and trust service to on my cars. Will keep returning! More
by marty666
Employees Worked With
