Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Ford, Inc.
Independence, MO
595 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 595 reviews
August 19, 2017
Amazing They did a great job helping us choose a new car. I love my new car!! Had to take back for window tinting, everyone very nice and helpful. They did a great job helping us choose a new car. I love my new car!! Had to take back for window tinting, everyone very nice and helpful. More
by Mynatt1369
Employees Worked With
George Rackley, Jason Bills
August 16, 2017
Exceeds Expectations I called Metro Ford about a car I saw on their online inventory. When I arrived to see the car, it was pulled up and ready to drive. George Rackley, I called Metro Ford about a car I saw on their online inventory. When I arrived to see the car, it was pulled up and ready to drive. George Rackley, my sales rep, was excellent! There was no “sales talk” or intimidation to buy—he was very straight forward, answered my questions, and didn't waste my time. Metro Ford offered a better deal on my trade-in (better than Oakes Auto in KCK and much better than McCarthy Chevrolet in Olathe, KS). I picked up the car the next day—cleaned up, tanked up, and ready to go. More
by Cassandra Eubanks
Employees Worked With
George Rackley
August 14, 2017
Easy Purchase I had been looking for a new car for awhile and spotted the one I purchased on your website. I called and got connected to Michael Henry. He was extre I had been looking for a new car for awhile and spotted the one I purchased on your website. I called and got connected to Michael Henry. He was extremely knowledgeable about the vehicle and the process of purchasing the vehicle. My transaction went very smooth and I am now the happy owner of a car I have wanted for a very long time. More
by Dee
Employees Worked With
August 10, 2017
Highly satisfied Bought my first car from Metro and Erich Phillips 20 years ago. I had such excellent service from the dealership and Erich that there was no question Bought my first car from Metro and Erich Phillips 20 years ago. I had such excellent service from the dealership and Erich that there was no question as to where I would but my new car. More
by Samsenach
August 08, 2017
Excellent experience on new F150 purchase at Metro. Our experience at Metro was great. George had the F150 we were interested in out front when we arrived. We got to take a test drive right away and lov Our experience at Metro was great. George had the F150 we were interested in out front when we arrived. We got to take a test drive right away and loved it. George explained all the features on it very well and helped us through all the paperwork . Also our experience with the finance manager, Steve was very good and we feel like we got a very good deal. We love our new Truck. More
by Glen72
Employees Worked With
Steve Davidson, George Indelicato
August 08, 2017
New car purchase. My experience with Metro Ford was fantastic. Communication was seamless and my salesman was very knowledgeable. He even made himself available on his My experience with Metro Ford was fantastic. Communication was seamless and my salesman was very knowledgeable. He even made himself available on his day off to meet me for delivery if that proved to be the pick up day. From the receptionist to salesmen, aftermarket and finance, every was awesome. Even the general manager played a part. Everyone worked togethèr, and everyone was working to help. I will be a return customer. GC Matson III More
by GT350
Employees Worked With
Other Employees :
I can't remember the floor managers name the evening of my purchase but he was great to work with as well., Garett Gibson
July 24, 2017
Great Job Metro Garrett Gibson did an excellent job in finding exactly what I wanted . He followed through at every turn from beginning to end and you knew he was tru Garrett Gibson did an excellent job in finding exactly what I wanted . He followed through at every turn from beginning to end and you knew he was truly interested in my satisfaction. Great new Mustang at a great price. Thank you for your excellent service Garett!! More
by Patrick adcock
July 24, 2017
Great 2nd purchase experience My visit to Metro was a pleasant, low key experience resulting in exactly what I wanted. Both Dan McKittrick and Steve in finance made me feel comfor My visit to Metro was a pleasant, low key experience resulting in exactly what I wanted. Both Dan McKittrick and Steve in finance made me feel comfortable and important. I will go back when I need another vehicle. More
by Retired Teacher
Employees Worked With
Dan McKittrick, Steve in Finance
July 24, 2017
Excellent experience Metro I was met at on the lot quickly, Michael was personable and got us out of the heat and into the truck for a test drive quickly. Very easy to talk to a I was met at on the lot quickly, Michael was personable and got us out of the heat and into the truck for a test drive quickly. Very easy to talk to and ask questions about the vehicle, he was knowledgeable about the truck and answered all of our questions with ease. The negotiating of price is never easy but we came to an acceptable agreement and closed the deal. The truck I purchased was fully loaded, so I didn't deal with the aftermarket dealer, but the financing was quick and painless. He was a hoot. I would definitely purchase from Metro Ford again. More
by JT from Prairie Village
Employees Worked With
July 21, 2017
Another great experience at Metro Ford George Rackley made buying our Ford Focus a great experience. He listen to what we were interested in, helped us find what we wanted and made us a gre George Rackley made buying our Ford Focus a great experience. He listen to what we were interested in, helped us find what we wanted and made us a great deal. When we are ready for another Ford, we will definitely ask for George.... More
by K Maday
Employees Worked With
George Rackley
