Metro Ford, Inc.
Independence, MO
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great Experience and Value From Metro Ford We were extremely pleased with our overall experience we received from the Metro Ford team members. The level of professional we received and price th We were extremely pleased with our overall experience we received from the Metro Ford team members. The level of professional we received and price they offered will keep us going back. Thank you Metro Ford!! More
Whole new Dealership...Impressed I had a bad experience over 20 years ago and had stayed away until now. The dealership is now driven to provide excellent customer service and doesn' I had a bad experience over 20 years ago and had stayed away until now. The dealership is now driven to provide excellent customer service and doesn't try to talk over your head. They are very down to earth and not what you think about a typical car buying experience. I would highly recommend them and especially Erich Phillips, our salesman. He was very hands on and will commute thru email and texting if that is your preferred method of communication. I bought a car on Wednesday and mentioned I needed a car for my son. He found him a car and was back on Saturday to pick it up. More
New Truck Michael Henry is very nice to work with. A year age I was interested in purchasing a new F150. After taking up a lot of Michael's time I decided not Michael Henry is very nice to work with. A year age I was interested in purchasing a new F150. After taking up a lot of Michael's time I decided not to buy. I decided this month I was ready and knew I should talk to Michael since he helped me before. He is very knowledgeable and would recommend him to every one looking for a new Ford. The dealership is very easy to deal with. No back and forth hassle. Trade ins at a far price. This is the second time I have dealt with Metro in 3 years. Both times they gave me the same dollar trade in that Car Max offered to buy. Great place to do business. More
Refreshing after previous experiences with dealerships Going in a car dealership hasn't always been a great experience. I go in thinking that I am going to get talked into a vehicle and payment that I am u Going in a car dealership hasn't always been a great experience. I go in thinking that I am going to get talked into a vehicle and payment that I am uncomfortable with. Typically it feels like they get the good deal instead of me. I looked at a different ford dealership in the KC area and had a not so great experience so I was hesitant to try Metro Ford. My experience at Metro Ford was quite opposite of other dealership experiences. I got the Mustang that I wanted from Garett who is extremely knowledgeable about Mustangs and isn't a typical pushy sales person which is a great change. George made sure I got the car that I wanted even if he had to go get it and was extremely responsive. Rick was very friendly and went the extra mile too. As long as their service department is as good as their sales experience, they probably have a lifelong customer here and I will recommend them. Drive past the other Ford dealerships and go to this one. Glad I did. Good job! More
Good deal, good service. Michael Henry was very helpful and knowledgeable about the car we purchased. Process was easy and quick and we were on our way. Great experience. Michael Henry was very helpful and knowledgeable about the car we purchased. Process was easy and quick and we were on our way. Great experience. More
Very good experience! Metro Ford and Michael Henry worked with us to make the experience pleasant! They made sure our needs were met. I will definitely go back! Metro Ford and Michael Henry worked with us to make the experience pleasant! They made sure our needs were met. I will definitely go back! More
The best car buying experience! After several bad dealership encounters, Metro Ford swooped in and saved the day. Garett, Jason and Steve were incredible and got me exactly what I ne After several bad dealership encounters, Metro Ford swooped in and saved the day. Garett, Jason and Steve were incredible and got me exactly what I needed with no stress, hassle or pressure. Garett was so knowledgeable about the vehicle that I purchased and showed me everything there was to know inside and out. I will be back again and I will recommend Metro Ford to everyone! More
very easy and very helpful Hadn't really planned on buying a car. Wanted to look around and see what the edge was like in comparison to my escape. Michael was very helpful in th Hadn't really planned on buying a car. Wanted to look around and see what the edge was like in comparison to my escape. Michael was very helpful in this. When I actually drove the edge I fell in love with the solid feel and quietness of the car. Decided if I could swing it I wanted it. Michael was very helpful in helping me find a car I could fit in my budget. Very low key sales pitch. Found out what I wanted and what I could settle on and stay in my budget. I am very happy with the entire purchasing experience. A complete contrast from my buying experience when I bought my Chrysler 2 years ago. I recommend this dealership and Michael in particular to anyone that wants to buy a car More
Buying a car They didnt pushyou into buying a car they wanted to make you happy rather than make money and some really nice people work there recommended them They didnt pushyou into buying a car they wanted to make you happy rather than make money and some really nice people work there recommended them More
Personalized service !! Erich was very helpful and made feel at home while going through the buying process ...highly recommended !!! Everyone was very friendly, and will Erich was very helpful and made feel at home while going through the buying process ...highly recommended !!! Everyone was very friendly, and willing to help. More