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Metro Ford, Inc.
Independence, MO
595 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 595 reviews
December 12, 2017
Looking for an F150 We went to Metro Ford looking for a gently used F-150. Garett was extremely helpful in helping us learn about and find the right truck. If you're in t We went to Metro Ford looking for a gently used F-150. Garett was extremely helpful in helping us learn about and find the right truck. If you're in the market for a vehicle in the independence area, there isn't anybody I've talked to that was better than Garett. More
by Tself27
Employees Worked With
Garett Gibson
December 11, 2017
0nline to in car George and Paul were very helpful. An easy purchase. The car is a classic. Lucky to get it. Great receptionist as well, much better than other dealers George and Paul were very helpful. An easy purchase. The car is a classic. Lucky to get it. Great receptionist as well, much better than other dealerships. Friendly atmosphere. Thanks. Russ Murphy More
by Chocolatebanjo
Employees Worked With
Other Employees :
Front desk receptionist, outstanding., George Indelicato
December 10, 2017
Buying a Ford Escape I really appreciated the no nonsense approach to selling cars. They made sure that I got the car I wanted at a price I could afford. They were kno I really appreciated the no nonsense approach to selling cars. They made sure that I got the car I wanted at a price I could afford. They were knowledgeable enough with the new car to point out features and show me how to use them. More
by hlcaitlin
Employees Worked With
George Indelicato, George Rackley
December 07, 2017
New Vehicle Purchase My experience at Metro Ford has been very positive. Everyone I have worked with has been knowledgeable and professional. They have all made sincere ef My experience at Metro Ford has been very positive. Everyone I have worked with has been knowledgeable and professional. They have all made sincere effort to ensure my satisfaction. My salesperson, Jamison, was excellent. He was very helpful, kind, diligent and patient. I would recommend him highly. More
by SK1130
December 06, 2017
Puchase of vehicle from internet ad We worked with Garret to purchase a vehicle that we found on the internet. Garret was very helpful and willing to do a wslkthru for us to tell us abou We worked with Garret to purchase a vehicle that we found on the internet. Garret was very helpful and willing to do a wslkthru for us to tell us about any issues, scratches, etc. when we arrived to look at it, Garret had it ready to go and walked thru the features with us. Garret is very knowledgeable of the features and was able to answer all questions. Overall, this was an excellent buying experience. More
by Neetruck
December 06, 2017
Very good experience!I We had a great experience purchasing our new Ford Explorer. George and Cory and the staff made sure we got the exact car we were looking for and were We had a great experience purchasing our new Ford Explorer. George and Cory and the staff made sure we got the exact car we were looking for and were eager to be sure we were satisfied. We always turn to Metro Ford for our car needs. They are honest, friendly and willing to go the extra mile. More
by tandt
Employees Worked With
Corey Thompson, George Rackley
December 02, 2017
#1 SALESMAN We have spent over 200,000.00 dollars in Fords with Eric Phillips. Eric has never made us anything but happy with spending our hard earned money on 9 We have spent over 200,000.00 dollars in Fords with Eric Phillips. Eric has never made us anything but happy with spending our hard earned money on 9 cars and trucks. The rest of our family has also purchased Fords with no regrets. Go see Erich at Metro Ford today you won't believe the difference. Mark Anderson More
by Mark
Employees Worked With
December 01, 2017
Easy going and not high pressure Michael was easy going and not high pressure at all. His corny humor and wit made it a very enjoyable experience. We would definitely recommend Mich Michael was easy going and not high pressure at all. His corny humor and wit made it a very enjoyable experience. We would definitely recommend Michael and Metro Ford to family and friends. More
by Grammy2-1
Employees Worked With
November 30, 2017
Great Experience and Value From Metro Ford We were extremely pleased with our overall experience we received from the Metro Ford team members. The level of professional we received and price th We were extremely pleased with our overall experience we received from the Metro Ford team members. The level of professional we received and price they offered will keep us going back. Thank you Metro Ford!! More
by Forddriverforlife
Employees Worked With
Paul Daniel McKittrick, Kent Martin
November 30, 2017
Whole new Dealership...Impressed I had a bad experience over 20 years ago and had stayed away until now. The dealership is now driven to provide excellent customer service and doesn' I had a bad experience over 20 years ago and had stayed away until now. The dealership is now driven to provide excellent customer service and doesn't try to talk over your head. They are very down to earth and not what you think about a typical car buying experience. I would highly recommend them and especially Erich Phillips, our salesman. He was very hands on and will commute thru email and texting if that is your preferred method of communication. I bought a car on Wednesday and mentioned I needed a car for my son. He found him a car and was back on Saturday to pick it up. More
by Missy Lucito
Employees Worked With
