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Metro Ford, Inc.
Independence, MO
595 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 595 reviews
February 10, 2018
2017 Escape purchase Erich Phillips is how we see for our new and used car purchases. He answers questions and looks for the best deals. We are returning customers for ove Erich Phillips is how we see for our new and used car purchases. He answers questions and looks for the best deals. We are returning customers for over 20 years. We also have our vehicles oil changes and repairs done at the service department. Great people to work with.. More
by RandyB
February 07, 2018
George Indelicato George is a great salesman who is down to earth, very informative, and understanding of the stress felt when buying a car. I would recommend George 10 George is a great salesman who is down to earth, very informative, and understanding of the stress felt when buying a car. I would recommend George 100% to anyone looking for a car. More
by Kayla.f
Employees Worked With
George Indelicato
February 07, 2018
Great Experience !! George Rackley did a wonderful job making sure we were taken care of. Being a car guy it was easy to communicate our needs and what our goals needed t George Rackley did a wonderful job making sure we were taken care of. Being a car guy it was easy to communicate our needs and what our goals needed to be. The whole process went smooth. The staff and the dealership went above and beyond our expectations. Keep up the Great Job !! We will be back !! More
by Brian
Employees Worked With
George Rackley, Jason Bills
February 05, 2018
New Car George Indelicateo was just super! I called for information about a used vehicle I saw on the internet and he answered all of my questions. He then George Indelicateo was just super! I called for information about a used vehicle I saw on the internet and he answered all of my questions. He then made the suggestion of looking at a new vehicle since there were rebates available. We ended up buying a new Escape because George goes above and beyond. The experience at the dealership was very professional. More
by Car fan
January 31, 2018
Very helpful in trying to find car and features we wanted. We returned to George Indelicato for the purchase of another Ford Edge. He goes above and beyond to find the right car for us. He is easy to know an We returned to George Indelicato for the purchase of another Ford Edge. He goes above and beyond to find the right car for us. He is easy to know and very considerate of a customer's needs. More
by Kenneth M Davidson
January 30, 2018
Good......... Good service polite I recommend someone else service good explained well To many words stop asking have coffee felt welcome Explained things advised Good service polite I recommend someone else service good explained well To many words stop asking have coffee felt welcome Explained things advised what would work .................... More
by Ms G
January 29, 2018
Stress Free Car Buying Experience Michael was great to work and very knowledgeable about the Explorer. He was informative and supportive and never "pushy". He answered all of our que Michael was great to work and very knowledgeable about the Explorer. He was informative and supportive and never "pushy". He answered all of our questions and helped make car buying a stress free and enjoyable experience. He and all of the staff were friendly and gave us a fair price. We would go back to Metro Ford and work with Michael and the support staff again! More
by Kendria Lin Elliott
Employees Worked With
January 15, 2018
George Rackley was wonderful to work with. George Rackley listened to what we had to say. He didn't try and over sale us and kept in touch with us through the whole process. He is a must and M George Rackley listened to what we had to say. He didn't try and over sale us and kept in touch with us through the whole process. He is a must and Metro Ford is a must go visit. Everyone was so friendly and remembered us days later when we went to pick the SUV up. More
by Jackie Gross
Employees Worked With
George Rackley
January 09, 2018
A great experience Buying a new car can be a very intimidating experience. Garrett made sure that wasn’t the case. We came in with some very definite ideas of what we wa Buying a new car can be a very intimidating experience. Garrett made sure that wasn’t the case. We came in with some very definite ideas of what we wanted, but Garrett showed us that Metro had a vehicle that met those expectations but also saved us money. He also made sure that we knew he had the capability to find us the perfect vehicle from inventory in the surrounding states. After comparing both vehicles we decided to buy the one in stock. We were driving a 2005 Explorer, so Garrett spent a lot of time educating us on our new Explorer. He’s extremely knowledgeable and it’s important to him that the buyer understands all their new Ford has to offer. He has touched base a couple of times to make sure we knew he was available if we had any questions or concerns about our new Explorer. Thanks Garrett for making our purchase a great experience! More
by Igotanewcar!
Employees Worked With
Garett Gibson
January 09, 2018
Great experience! George Indelicato went beyond the call of duty to find us the perfect F-250 with the options we were looking for, which was at a dealership in Oklahom George Indelicato went beyond the call of duty to find us the perfect F-250 with the options we were looking for, which was at a dealership in Oklahoma. We went in to purchase the vehicle and found out the truck was sold the night before. George once again scoured regional inventories to find us the right truck. He also did a great job explaining all the bells and whistles then we picked up the vehicle. We would highly recommend him to our friends. More
by jkandck
Employees Worked With
George Indelicato
