Metro Ford, Inc.
Independence, MO
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 601 reviews
What a wonderful experience My husband and I just bought a new F150 at Metro Ford and their team is seriously great. Everyone was so nice and helpful. We couldn't have asked for My husband and I just bought a new F150 at Metro Ford and their team is seriously great. Everyone was so nice and helpful. We couldn't have asked for a better experience. They gave us time to think about our purchase and were delightful to work with through the buying process. We made our appointment with George, the internet manager, who was very helpful over the phone. We then met Michael, who was so patient and informative as he showed us our options. Later, sealed the deal with Rick, who was amazing with helping us make an thoroughly thought out decision. They've certainly made return customers out of this family. Two thumbs up! More
Excellent customer service by Kaylee Guyett Kaylee answered every question and concern we had during the negotiation process to our complete satisfaction.Kaylee is a very good listener and very Kaylee answered every question and concern we had during the negotiation process to our complete satisfaction.Kaylee is a very good listener and very polite and a very caring person.Kaylee even gave our two granddaughters some grapes from her own lunch that she brought to work to eat,while we were completing some paperwork.That is above and beyond great customer service.A true sales professional at work. More
George Rackley is a seasoned professional. George is always ready to assist. Friendly, courteous, knowlegeble, respectful, professional,. All around "good guy" who cares about what he is doin George is always ready to assist. Friendly, courteous, knowlegeble, respectful, professional,. All around "good guy" who cares about what he is doing and genuinely interested in all customers More
Excellence buying experience! After searching for the vehicle I wanted for months, I found what I was looking for 350 miles away at Metro Ford. I called and talked with George Gre After searching for the vehicle I wanted for months, I found what I was looking for 350 miles away at Metro Ford. I called and talked with George Greko about the car, my trade-in and was then confident enough to put a deposit down on the car sight unseen. Upon arrival, the car was everything I anticipated and expected. Working with George and the others through the buying process was top notch and professional. I highly recommend George and Metro Ford for any vehicle purchase. More
Great Service Erich! Erich Phillips, put us at ease in purchasing a car for our son. He was professional, listened to our concerns, and easy to work with! Erich Phillips, put us at ease in purchasing a car for our son. He was professional, listened to our concerns, and easy to work with! More
Excellent experience!! I worked with Goerge Rackley and he was very polite and respectful with a great sense of humor. He made you feel at ease with the whole process of pur I worked with Goerge Rackley and he was very polite and respectful with a great sense of humor. He made you feel at ease with the whole process of purchasing a new car. I never felt like he was pressuring me into buying a vehicle like I have experienced at other lots nor did he treat me like an idoit like alot of other lots. George went out of his way to make sure I purchased the car I wanted at a very reasonable price. He even worked passed his shift to make sure I was taken care of. All in all the experience at metro ford was great and not enough great things can be said about George Rackley. More
excellent buying experience. Kaylee was polite, professional and very knowledgeable about the product. John was polite and professional, Paul was polite, professional and got thr Kaylee was polite, professional and very knowledgeable about the product. John was polite and professional, Paul was polite, professional and got thru the paperwork process quickly. More
I was ready to buy and George was ready to deal. I traditionally hate the car buying experience, George made this easy and virtually painless. He spent a lot of time working with me as my wants chang I traditionally hate the car buying experience, George made this easy and virtually painless. He spent a lot of time working with me as my wants changed with availability. I was looking for a new F150 Limited, wound up with more truck when I purchased the F150 Platimum, thank you George More
Want a new Escape that day I wanted a new Escape that Saturday 4/28/2018 with full option package including must have ACC, Navigation options, and most important color. Called G I wanted a new Escape that Saturday 4/28/2018 with full option package including must have ACC, Navigation options, and most important color. Called George up and he got me with the sales and credit staff I needed to meet the requirements as quickly as possible to make it happen. Fun driving, cool Saturday. I Love it. More
Absolutely awsome. Mike was by far the best salesman I've ever worked with. He gave me 110% of his attention and helped make a miracle happen. Rick was also the best and Mike was by far the best salesman I've ever worked with. He gave me 110% of his attention and helped make a miracle happen. Rick was also the best and most patient finance professional in the business. Overall, metro ford was willing and able to work with me when no one else would. Thank you guys for everything. More






