Metro Ford, Inc.
Independence, MO
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Fabulous Service!!!! I hate buying a car. Jason made my experience enjoyable and pleasant. He helped and guided me through this process with cheerfulness and knowledge. Wh I hate buying a car. Jason made my experience enjoyable and pleasant. He helped and guided me through this process with cheerfulness and knowledge. When I came back with with an issue of my own making, he went out of his way to take care of it and me and became my hero! Thank you Jason for treating me with such care.. More
Great experience Great sales and service experience. They went above and beyond helping us with a vehicle we had to bring in for service then working with us on trade- Great sales and service experience. They went above and beyond helping us with a vehicle we had to bring in for service then working with us on trade-in value and price for another vehicle. More
Excellent Service Never happier about the service I received. Paul Young had A can do attitude from the start and worked diligently through the whole buying process. Re Never happier about the service I received. Paul Young had A can do attitude from the start and worked diligently through the whole buying process. Reminded me of days gone by when I made my first purchase. I Got what I wanted at a budget I was on. More
Buying another car here was just as easy as the last time. I purchased a new Fusion on a day I told myself I wasn't going to buy a car that day, well I did buy a car that day. It was so easy , we looked aroun I purchased a new Fusion on a day I told myself I wasn't going to buy a car that day, well I did buy a car that day. It was so easy , we looked around for a while and narrowed it down to the Fusions. George , our salesman knew everything about the car we ended up buying, he was very helpful. We then worked with John the Aftermarket Manager who told us all the options we had and we chose several. We then went to Paul in Finance, he was very easy to work with. I would give all three of these gentlemen very high marks! More
Easy to work with I really enjoyed the staff. Jamison and george where the best, anything I needed they did. I would highly recommend this dealership. I will be back I really enjoyed the staff. Jamison and george where the best, anything I needed they did. I would highly recommend this dealership. I will be back for sure when I need a new truck. More
Excellent customer service by Kaylee Guyett Kaylee answered every question and concern we had during the negotiation process to our complete satisfaction.Kaylee is a very good listener and very Kaylee answered every question and concern we had during the negotiation process to our complete satisfaction.Kaylee is a very good listener and very polite and a very caring person.Kaylee even gave our two granddaughters some grapes from her own lunch that she brought to work to eat,while we were completing some paperwork.That is above and beyond great customer service.A true sales professional at work. More
What a wonderful experience My husband and I just bought a new F150 at Metro Ford and their team is seriously great. Everyone was so nice and helpful. We couldn't have asked for My husband and I just bought a new F150 at Metro Ford and their team is seriously great. Everyone was so nice and helpful. We couldn't have asked for a better experience. They gave us time to think about our purchase and were delightful to work with through the buying process. We made our appointment with George, the internet manager, who was very helpful over the phone. We then met Michael, who was so patient and informative as he showed us our options. Later, sealed the deal with Rick, who was amazing with helping us make an thoroughly thought out decision. They've certainly made return customers out of this family. Two thumbs up! More
George Rackley is a seasoned professional. George is always ready to assist. Friendly, courteous, knowlegeble, respectful, professional,. All around "good guy" who cares about what he is doin George is always ready to assist. Friendly, courteous, knowlegeble, respectful, professional,. All around "good guy" who cares about what he is doing and genuinely interested in all customers More
Excellence buying experience! After searching for the vehicle I wanted for months, I found what I was looking for 350 miles away at Metro Ford. I called and talked with George Gre After searching for the vehicle I wanted for months, I found what I was looking for 350 miles away at Metro Ford. I called and talked with George Greko about the car, my trade-in and was then confident enough to put a deposit down on the car sight unseen. Upon arrival, the car was everything I anticipated and expected. Working with George and the others through the buying process was top notch and professional. I highly recommend George and Metro Ford for any vehicle purchase. More
Great Service Erich! Erich Phillips, put us at ease in purchasing a car for our son. He was professional, listened to our concerns, and easy to work with! Erich Phillips, put us at ease in purchasing a car for our son. He was professional, listened to our concerns, and easy to work with! More