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Metro Ford, Inc.
Independence, MO
597 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 597 reviews
September 17, 2018
Very happy with experience Everyone at the dealership was friendly and easy to work with. I’m happy I decided to come here not just for the fact that I love the car, but the peo Everyone at the dealership was friendly and easy to work with. I’m happy I decided to come here not just for the fact that I love the car, but the people were also great to meet. More
by kylewiggins27
September 14, 2018
Wonderful! They worked very hard to make sure we got into a car that fit our budget and the needs of our family. They were all very friendly. They even make sure They worked very hard to make sure we got into a car that fit our budget and the needs of our family. They were all very friendly. They even make sure that my two young children stayed entertained. More
by Annavanae
Employees Worked With
Craig Hill
September 13, 2018
Great Dealer Just bought my second vehicle from them. They make the whole experience easy. Erich is so knowledgeable about the car you are looking at too. Will buy Just bought my second vehicle from them. They make the whole experience easy. Erich is so knowledgeable about the car you are looking at too. Will buy again from Metro Ford More
by Faithful Ford Fan
September 12, 2018
Excellent service. Good genuine helpful service, made my experience buying a new car not only easy, but enjoyable. Metro Ford worked with me to make sure I got exactly w Good genuine helpful service, made my experience buying a new car not only easy, but enjoyable. Metro Ford worked with me to make sure I got exactly what I wanted in the price range I was looking for. An overall great experience. More
by JBrunk88
Employees Worked With
George Indelicato
September 05, 2018
Experience was wonderful! I had a wonderful experience buying my 2018 Ford Escape. Craig Hill was such a joy to work with. He showed me everything I needed to know before I dro I had a wonderful experience buying my 2018 Ford Escape. Craig Hill was such a joy to work with. He showed me everything I needed to know before I drove my car off the lot. Actually everyone there was super helpful even the young lady at the front desk. I will definitely tell all my friends and family to buy their next car at Metro Ford. Thank you! More
by TamiK2018
Employees Worked With
Craig Hill
September 05, 2018
A+ service Got my car at kc metro Ford last week and Jamison made the experience pretty pleasant. Definetly a great experience and a nice location to be at. Got my car at kc metro Ford last week and Jamison made the experience pretty pleasant. Definetly a great experience and a nice location to be at. More
by Authorofthereview
Employees Worked With
August 24, 2018
Our visit to Mugs Up! We purchased a new Explorer from Craig Hill. He went above and beyond to make sure our experience was a good one. The entire staff were great. Thank We purchased a new Explorer from Craig Hill. He went above and beyond to make sure our experience was a good one. The entire staff were great. Thank you again. I love my new Explorer! More
by Kathy2018
August 22, 2018
Buying a New Edge We bought a new 2018 Edge after having our 2017 Edge totaled in an accident. We were still kind of shook up after the accident but Erich was so helpf We bought a new 2018 Edge after having our 2017 Edge totaled in an accident. We were still kind of shook up after the accident but Erich was so helpful that the whole experience was fantastic. We had bought our 2017 from Dick Smith Ford and had a terrible experience even after my family have been a customer with them for over 40 years. Erich was did a fantastic job and helping us through the process, and they worked with us to get a good financial deal. His pleasantness, low key pressure, and enthusiasm makes you want to drive a Ford right off the show room floor which is what we did. It was great fun and made getting the new car after our accident was pleasant. We love the car and enjoyed our time at Metro. The finance person really did a great job but I do not remember his name but I was impressed how he worked things out for us. I would recommend Erich in a heartbeat. Thanks Erich. More
by joyryd
Employees Worked With
August 19, 2018
Love Metro Ford This is my second purchase from Metro Ford. They are so easy to work with. They go above and beyond to make sure you have the vehicle you like at an a This is my second purchase from Metro Ford. They are so easy to work with. They go above and beyond to make sure you have the vehicle you like at an affordable price. More
by Elisha
Employees Worked With
August 16, 2018
Amazing Experience!!! Craig and the Metro team we’re amaz to work with. They did EVERYTHING they could to find us the perfect car and the perfect deal. I have never had suc Craig and the Metro team we’re amaz to work with. They did EVERYTHING they could to find us the perfect car and the perfect deal. I have never had such an enjoyable car buying experience and would recommend them to everyone!! More
by Carissa345
Employees Worked With
Craig Hill
