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Metro Ford, Inc.
Independence, MO
597 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 597 reviews
November 29, 2018
NEW F150 George i. Found me a super nice f150 helped me through all steps. Really great guy. Made me really good deal. Even offered to buy me a tea. George i. Found me a super nice f150 helped me through all steps. Really great guy. Made me really good deal. Even offered to buy me a tea. More
by Cassidysteven
Employees Worked With
George Indelicato
November 22, 2018
My new Eco Sport I called and spoke with George the internet manager, I expected for him to pass me on to a salesperson when I arrived with my wife, he personally help I called and spoke with George the internet manager, I expected for him to pass me on to a salesperson when I arrived with my wife, he personally helped us find the best vehicle that would help our needs, he ran and got 4 vehicles ready for us to test drive, he was also training a salesperson and they were both great, George even stayed late to get the sale completed so we can drive it home, great job guys, I work at the ford plant and it makes me happy to see these guys selling the products we make with our blood sweat and tears! Thank you for caring so much for your customers guys, I will definitely recommend Metro Ford!!!!! A+++ More
by Casinoog
Employees Worked With
George Indelicato
November 21, 2018
Great service! Great service I will definitely mention the excellent service to my friends and anyone else who will listen to me or those who do not care Great service I will definitely mention the excellent service to my friends and anyone else who will listen to me or those who do not care More
by ben
Employees Worked With
George Indelicato
November 21, 2018
Great experience I was looking for a particular car. I contacted Craig and he made it exstreamly easy. Craig followed through with all promises and even had my car del I was looking for a particular car. I contacted Craig and he made it exstreamly easy. Craig followed through with all promises and even had my car delivered to my office. They prepared all the paper work needed and everything went as he planned. More
by gary
Employees Worked With
Chris
November 20, 2018
Wonderful Experience Erich and his team helped me finding a car was amazing. It been a difficult year for me and my family. This experience will keep me a loyal customer f Erich and his team helped me finding a car was amazing. It been a difficult year for me and my family. This experience will keep me a loyal customer for years to come. So thank you to my uncle who referred me, and to Erich and his team for helping out and finding me a great car for me and my children. Thank You!😁 More
by Ashley Brown
Employees Worked With
November 12, 2018
New F150 Isiah Lind was great helping us with our new F150 purchase. Transaction went smoothly and he was extremely helpful showing us all the features during Isiah Lind was great helping us with our new F150 purchase. Transaction went smoothly and he was extremely helpful showing us all the features during the pre-delivery walk through. He is very knowledge about the F150. Give him a shout. More
by John
Employees Worked With
Isiah LInd
November 11, 2018
My Metro Ford Experience - 11/2/2018 Erich Phillips (and team) were simply amazing in helping me with a unique/urgent situation and got me the exact vehicle and deal I NEEDED!!! I sinc Erich Phillips (and team) were simply amazing in helping me with a unique/urgent situation and got me the exact vehicle and deal I NEEDED!!! I sincerely recommend them if you're in the need of a great, dependable and/or gracious car-buying experience. And don't think they can't service your current vehicle as well and will absolutely do an amazing job; trust me. I say ALL of the above due to my experience working with these kind folks for over 20 years and this all may sound like I'm a "homer", but there's an actual reason; some mentioned previously, other times as well! More
by My Metro Ford Experience - 11/2/2018
Employees Worked With
November 11, 2018
Exceptional Customer Service I was recommended to George Rackley by a good friend and was NOT disappointed! He, ACTUALLY, listened to EVERYTHING that I wanted in a vehicle via a c I was recommended to George Rackley by a good friend and was NOT disappointed! He, ACTUALLY, listened to EVERYTHING that I wanted in a vehicle via a casual conversation! I am sooooo BLESSED and HONORED to have had him as a 'vehicle WHISPERER'! He matched me PERFECTLY to an SUV that I LOVE! I LOVE MY SUV! Thank you, George! You are 'well versed' AND knowledgeable in your CRAFT. THANK you for the GIFT of my SUV! You remained within my BUDGETED amount, did NOT hassle me and was EXTREMELY considerate, courteous, cool calm AND collected. You 'ROCK', Dude!;) More
by Miranna 'Lady M" Milton
Employees Worked With
Paul, George Rackley
November 09, 2018
No pressure sale Craig was awesome and extremely patient working with my very pick daughter and I to purchase her 1st car. Never felt pressured to buy pleasure to wor Craig was awesome and extremely patient working with my very pick daughter and I to purchase her 1st car. Never felt pressured to buy pleasure to work with. More
by Happy Buyer
Employees Worked With
Craig Hill
November 06, 2018
Treat you like family The Guys at Metro Ford Independence took good care of us. They got me a great deal even though I'm a first time buyer (and only 22), and now I (and th The Guys at Metro Ford Independence took good care of us. They got me a great deal even though I'm a first time buyer (and only 22), and now I (and the bank) own a wonderful 2017 Mustang GT. More
by JGolden
