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Metro Ford, Inc.
Independence, MO
597 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 597 reviews
January 29, 2019
Craig Hill is the bomb! Metro Ford is the best dealership! Everyone is so honest and caring, especially Craig Hill! Best customer service EVER! All of the stress and worrying Metro Ford is the best dealership! Everyone is so honest and caring, especially Craig Hill! Best customer service EVER! All of the stress and worrying from car buying is nonexistent when shopping here! More
by Trina Brown
January 25, 2019
Isaiah Lind excellent salesman! Went to look at a new Ford Ranger and needed up getting a better deal thanks to my salesman Isaiah Lind. He showed me both the new ford ranger then a Went to look at a new Ford Ranger and needed up getting a better deal thanks to my salesman Isaiah Lind. He showed me both the new ford ranger then a full-size F150. Found out the better deal was with the full size pick up and I am very happy Isaiah did take the time to help me decide. Very pleased with my new truck and the management at metro ford! More
by WikoSuave2448
Employees Worked With
Other Employees :
Isaiah Lind , George Indelicato, Jason Bills
January 22, 2019
2018 escape We purchased an Escape and our Salesman, Craig Hlll was amazing. Honest, knowledgeable, and courteous. We pretty much knew what we wanted to buy an We purchased an Escape and our Salesman, Craig Hlll was amazing. Honest, knowledgeable, and courteous. We pretty much knew what we wanted to buy and called around several places. We drove 35 miles to this dealership, not only because they had they car we were most interested in, but because Craig could answer our questions and was sooooo knowledge and honest with us. Thanks Craig Hlll More
by Parkers
Employees Worked With
Craig Hill
January 14, 2019
Great truck at a great price I went to Metro Ford because they had exactly what I wanted. Craig made my experience easy. They have a great extended warranty plan too. Thanks! I went to Metro Ford because they had exactly what I wanted. Craig made my experience easy. They have a great extended warranty plan too. Thanks! More
by Stave7
Employees Worked With
Craig Hill
January 14, 2019
Erich Phillips is the best! Erich guided me through the purchase process and worked hard to find the right vehicle for me. Easy to get along with a good person. Erich guided me through the purchase process and worked hard to find the right vehicle for me. Easy to get along with a good person. More
by Jporter
Employees Worked With
January 10, 2019
We had a great experience with everyone!!! George was great to work with, made us feel very comfortable. He made sure we were satisfied with our purchase. We are pleased with the dealership an George was great to work with, made us feel very comfortable. He made sure we were satisfied with our purchase. We are pleased with the dealership and with everyone involved. More
by Donna1955
Employees Worked With
John Stenvall and the gentlemen in finance., George Rackley
January 03, 2019
Great experience This was by far the most relaxed I've ever been buying a car. Craig was so easy to work with and didn't pressure me at all. He showed me options I d This was by far the most relaxed I've ever been buying a car. Craig was so easy to work with and didn't pressure me at all. He showed me options I did t even know I had. It was a very good experience. More
by Shellyw246
Employees Worked With
Craig Hill
December 18, 2018
Great dealership - used truck purchase Very friendly staff honorable salesman I left the dealership feeling a winner and knowing I’m I was treat fair with my new purchase of a used truck. I Very friendly staff honorable salesman I left the dealership feeling a winner and knowing I’m I was treat fair with my new purchase of a used truck. I work in the insurance industry and understand how values work and not once did anyone try to oversell anything to me. More
by Dwigriffin
December 05, 2018
Awesome Experience :) Craig really took the time to find the SUV that fit my family needs and still stay within my price range. The staff was really polite and helpful. Craig really took the time to find the SUV that fit my family needs and still stay within my price range. The staff was really polite and helpful. More
by GeM
Employees Worked With
November 30, 2018
Amazing Experience!!! My most recent car buying experience was my best ever! Jason Corum is running an outstanding used car department at Metro Ford. My car sales consultan My most recent car buying experience was my best ever! Jason Corum is running an outstanding used car department at Metro Ford. My car sales consultant was Craig Hill, amazing person and an even better sales consultant. Great product knowledge and customer service! My wife and I had found some Edges on the internet we were interested in and Craig actually recommended an Edge we hadn’t seen yet which turned out to be fully loaded for a great price and they even gave me a fair deal on my trade. I was treated like a close friend throughout the entire process. If you’re in the market for a vehicle I would definitely recommend giving them a chance before looking somewhere else, you might be shocked at how well they treat you! More
by Bdalt001
Employees Worked With
Craig Hill & Jason Corum
