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Metro Ford, Inc.
Independence, MO
597 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 597 reviews
March 05, 2019
Easy buying experience My husband and I were just out going through different dealership parking lots looking for a truck for him. We actually left the lot but turned around My husband and I were just out going through different dealership parking lots looking for a truck for him. We actually left the lot but turned around and went back because we liked the fact that we hadn't been bothered and 'attacked' by a salesman while just browsing. We did test drive a truck on the lot but it didn't have the specifications my husband was looking for. Michael Henry ( the salesman we ended up working with) and Rick (one of the managers) went above and beyond and found out the specifications my husband was looking for and found a truck online with those exact specifications at a sister dealership in Kansas. We made the deal, did the paperwork and when the truck arrived, verified it was what my husband wanted and went home with a new truck! More
by mcgirljr
February 28, 2019
Metro is the place to go Jamison and the entire dealership was great. All envolved should be proud. They all work good together. I enjoyed my self so much ill probably go back Jamison and the entire dealership was great. All envolved should be proud. They all work good together. I enjoyed my self so much ill probably go back just to visit. More
by Charlie H
Employees Worked With
Other Employees :
Too many names to remember all were great. , George Indelicato
February 27, 2019
Very Happy!!! Craig and Metro Ford made buying a car painless and stress free! They were very upfront and made sure I got the best deal possible. I couldn't ask for Craig and Metro Ford made buying a car painless and stress free! They were very upfront and made sure I got the best deal possible. I couldn't ask for a better car buying experience. More
by Kkeith
Employees Worked With
Craig Hill
February 26, 2019
2018 cargo van purchase Isaiah land was my primary salesman for my purchase of a 2018 Ford E – 250 transport. The process from start to finish was seamless, comfortable and Isaiah land was my primary salesman for my purchase of a 2018 Ford E – 250 transport. The process from start to finish was seamless, comfortable and very friendly. Ron Hamilton and Paul Young were also very helpful throughout the process. Highly recommend. Thanks again Scott Wilson. More
by SMW10
February 26, 2019
Easy, painless, quick I viewed a vehicle online, requested information, and was contacted the next morning. The customer service was exceptional! Craig was patient with me I viewed a vehicle online, requested information, and was contacted the next morning. The customer service was exceptional! Craig was patient with me and helped make the car buying process easy. He stayed super late and took the extra time to show me all the features! I was thoroughly impressed! More
by FordFerg
February 23, 2019
Very good service I was greeted as soon as I pulled in the parking lot, I came in to just look at a car and get an estimate and ended up getting the car I wanted that d I was greeted as soon as I pulled in the parking lot, I came in to just look at a car and get an estimate and ended up getting the car I wanted that day, all of the salesman were very nice helpful and patient with me, it was the first time buying a car on my own and I was nervous about doing it but they all put me at ease and made it a very comfortable experience for me. I am very pleased with my new car! More
by Mashailey
Employees Worked With
Other Employees :
I can't remember eveyones name but I appreciate all the salesman who helped me that day they were all friendly and very helpful
February 17, 2019
OUTSTANDING EXPERIENCE! If I could give a 10 star rating I would! Craig Hill was awesome to work with, no pressure and no games. In all my years of car buying, this experie If I could give a 10 star rating I would! Craig Hill was awesome to work with, no pressure and no games. In all my years of car buying, this experience was the BEST I've ever had!! Thank you Metro Ford! More
by tlrogers417
Employees Worked With
Craig Hill
February 16, 2019
The experience was great. Giving the guys at Metro Ford an excellent rating because they took their time out of the day to help me get into the car of my dreams. S/o to Michael Giving the guys at Metro Ford an excellent rating because they took their time out of the day to help me get into the car of my dreams. S/o to Michael Henry and Rick Gilbert for making that happen I’m loving the new car thank you guys so much. More
by Bluesprings3434
February 07, 2019
Excellent service I came to Metro expecting to replace my used (totaled) Grand Marquis with another used vehicle. The people at Metro found a way for me to buy a new Fi I came to Metro expecting to replace my used (totaled) Grand Marquis with another used vehicle. The people at Metro found a way for me to buy a new Fiesta that is just what I need for a price I can handle. Service has been exemplary through the entire process. Craig Hill was a pleasure to work with as were the others involved in the whole process. More
by GrandpaBill
February 02, 2019
Amazing Service! All of the guys at Metro go above and beyond! Erich helped me find and purchase my first car on my own. He worked with me and made sure that I was 100 All of the guys at Metro go above and beyond! Erich helped me find and purchase my first car on my own. He worked with me and made sure that I was 100% before sending me to the financing department. Paul was was wonderful in making sure that I had a managable payment plan. I can’t express the amount gratitude and thankfulness for All if the guys and gals that work at Metro!! THANK YOU!!! More
by JChick2012
