Metro Acura
Montclair, CA
Filter Reviews by Keyword
By Type
Showing 91 reviews
Awesome staff Staff are very friendly and knowledgeable . The place is so convenient for me to have the service. They accommodate you when you call the last minute Staff are very friendly and knowledgeable . The place is so convenient for me to have the service. They accommodate you when you call the last minute. More
Too high labor First of all the metro acura it my favorite place because the service very fast with confidence it was the labor prices good , but today i shoked the First of all the metro acura it my favorite place because the service very fast with confidence it was the labor prices good , but today i shoked the laber for oil transmission service too high prices!!! they asking for $299 and i checked with different branches they charge only $115 with same fluid transmission which is ATF 2.0 type 2 and i asked for the price they answer we can't much it I beleive the labor is going up after the construction remodel metro acura !!!!! More
Service Experience I had a car emergency and called Service Dept. I was 100 %satisfied with how helpful the service manager was. He was very cordial and in control of th I had a car emergency and called Service Dept. I was 100 %satisfied with how helpful the service manager was. He was very cordial and in control of the situation. I left feeling that I was well taken care of and can count on this dealership for any service need. More
Great, fast, professional. Went to go buy a car with Ivan was looking for TLX actually helped me get into an ILX and I love it and my payment is low. Thanks Ivan! Went to go buy a car with Ivan was looking for TLX actually helped me get into an ILX and I love it and my payment is low. Thanks Ivan! More
Recall Airbags Dropped my vehical off to replace my airbags for the recall. Polite and courteous service. Kept up to date with texts and voice call. Just great overa Dropped my vehical off to replace my airbags for the recall. Polite and courteous service. Kept up to date with texts and voice call. Just great overall. Will definately come back again. More
Great service and friendly employees! My service tech was busy when I got there but another employee (I didn’t get her name) was very kind and showed me to their and friendly employees! My service tech was busy when I got there but another employee (I didn’t get her name) was very kind and showed me to their waiting area. She went and let Angelo know that I was there and she checked on me twice to let me know he was coming and asked if she could get me water or anything. Great customer service! Angelo was also very friendly & helpful! More
Oil change at metro Acura My service rep Vince was professional, courteous and fast. Met me at my car door and my oil change was done in less than an hour. Car was clean and r My service rep Vince was professional, courteous and fast. Met me at my car door and my oil change was done in less than an hour. Car was clean and ready to go. Amenities at the dealership were second to none. Great job to all my nvolved More
Did a great job with my lease on a busy Memorial Day Had a great experience with sales, management and finance. They didn't have the color I wanted, so the rep drove to another dealer to get my car. Ever Had a great experience with sales, management and finance. They didn't have the color I wanted, so the rep drove to another dealer to get my car. Everyone worked hard to ensure my satisfaction. More
Great Staff Angelo was very helpful and thorough with checking what my car needed done at that time. The staff was apologetic with the wait time and getting help. Angelo was very helpful and thorough with checking what my car needed done at that time. The staff was apologetic with the wait time and getting help. More
Friendly and easy process We were greeting right from when we got to the dealership. He showed us what we asked for. Didn't try to show us something more expensive that we were We were greeting right from when we got to the dealership. He showed us what we asked for. Didn't try to show us something more expensive that we weren't looking for like many other dealers. The process was quick. More