Metro Acura

1. At opening business hour, assure that there are enough coffee cups.and coffee lids, etc. 2. An upper control arm was needed to make a repair under warranty. It had been at least two weeks that I was not coffee cups.and coffee lids, etc. 2. An upper control arm was needed to make a repair under warranty. It had been at least two weeks that I was not notified of its location status. Upon my second personal visit to determine what the delay is, the parts counter guide informed me that the part had been there at least two weeks. The service customer agents were never notified. A communications system should be developed to identify parts for customers to pick up and a system to identify those parts as warranty Items subject to installation on a vehicle by Metro mechanics. The issue with my car concerning a squeaking noise has been going on for months. The noise could be heard by myself and fellow passengers. The problem was very difficult to locate. Previous repairs for this condition were a waste of time and money spent on parts and labor as the condition continues. MDX vehicles are not supposed to have this noisy condition and it is rather embarrassing to the Acura name. Clearly this is not Metro's issue but that of quality control at the Acura factory. Despite the above issue, i enjoy driving the MDX and I really like it's features. Especially the Bang and Olefson sound system. I would seriously upgrade the vacuuming suction system at the car wash. More

Diana was very professional as always and the service and pricing were great. Very professional and efficient pricing were great. Very professional and efficient More

Arturo was my salesman and he was very professional and very helpful. I highly recommend going to metro Acura and going to Arturo. very helpful. I highly recommend going to metro Acura and going to Arturo. More

Robert Garcia was very awesome, honest & extremely helpful. Has definitely earned my business. Thank you. helpful. Has definitely earned my business. Thank you. More

Excellent customer service. My experience to Acura Montclair was positive from start to finish. The sales agent is very friendly and knowledgeable. They gave me a fair trade in My experience to Acura Montclair was positive from start to finish. The sales agent is very friendly and knowledgeable. They gave me a fair trade in deal for my car honda sport. I like my purchase Acura MDX, it’s very nice and comfortable car More

Took my car in for multiple system problem lights on the dashboard. Technician performed a diagnostic and found a loose harness on speed sensor. He connected the harness and cleared the codes. I called dashboard. Technician performed a diagnostic and found a loose harness on speed sensor. He connected the harness and cleared the codes. I called multiple times to get a status, and no one could help me. There was no communication until after the work was completed. Good work, not so good communication. More

Amazing experience of buying a car without any hassle. Sales Associate and the Manager are very friendly and always ready to address and solve any issues and concerns. Thank you very much for your suppo Sales Associate and the Manager are very friendly and always ready to address and solve any issues and concerns. Thank you very much for your support. Wish you all a very happy New Year 2026. More

Diana has helped us several times in the past and has always been very kind, knowledgeable, and efficient. always been very kind, knowledgeable, and efficient. More

You have a good one with service consultant Diana Gomez professional and friendly one of the best I have ever delt with..But, who ever made my appt. was hard to understand and rude... professional and friendly one of the best I have ever delt with..But, who ever made my appt. was hard to understand and rude... More

Unable to walk their inventory, I was told they shared a building with Honda. Makes it hard to choose when buying whether on a budget or trying to splurge guests need to feel they can have options. Vehicle building with Honda. Makes it hard to choose when buying whether on a budget or trying to splurge guests need to feel they can have options. Vehicle I wanted was sold night before. I was told it was not the case but the identical car they were showing me was 4k more with 2,000 miles less. Obviously salesman did not do their homework on his on hand cars. More