Merchants Auto

Easy and smooth transaction! Excellent experience! Lisa Petrucelli, my saleswoman, was amazing from the start. We started communicating via online chat and in less than an hour I was already approved f Lisa Petrucelli, my saleswoman, was amazing from the start. We started communicating via online chat and in less than an hour I was already approved for financing and my car was waiting for me at the dealership. Very easy and smooth transaction. They never rush through the paperwork, carefully explaining every detail on the forms you are signing. Finance manager Steve was fantastic. He took the time to explain everything to me about my loan, gap insurance and extended warranty. I love this dealership. I will recommend them to all my family and friends,especially Lisa Petrucelli, no pressure sales woman that goes above and beyond for her clients. Thank you! Very satisfied customer Michelle Bedard More

Awesome place to car shop! I’m very pleased with my purchase - Thanks to Richard Roy & Gordon Lewis for making this experience super easy and well worth it!! I had brought my c I’m very pleased with my purchase - Thanks to Richard Roy & Gordon Lewis for making this experience super easy and well worth it!! I had brought my children with us and one of the other salesman helped keep my little guy entertained- that’s a plus!!! Thanks so much!! More

Great company!! We had an amazing experience purchasing our new suv! Joe Ciarcia was amazing and very helpful keeping our payments exactly were we wanted them to be!! We had an amazing experience purchasing our new suv! Joe Ciarcia was amazing and very helpful keeping our payments exactly were we wanted them to be!!! I recommend anyone looking for a car to go to merchants and ask for Joe Ciarcia. More

Great experience I had a great experience at Merchants Auto great customer service would recommend it to anybody if I end up buying another car it will definitely be t I had a great experience at Merchants Auto great customer service would recommend it to anybody if I end up buying another car it will definitely be through Merchants Auto the process was easy quick and simple More

Complete Package I was a first time vehicle financer. Merchants made the entire process fast, efficient and seemless. My sales person Joe Tomao explained everything I was a first time vehicle financer. Merchants made the entire process fast, efficient and seemless. My sales person Joe Tomao explained everything start to finish. Their financial department answered all my questions. Overall a very excellent experience. I would recommend to anyone looking for a vehicle to stop and see them. More

Exceeded Expectations! John Hannon makes your car buying experience wonderful! He takes the time to give you all the information you need and goes over all your options. He John Hannon makes your car buying experience wonderful! He takes the time to give you all the information you need and goes over all your options. He was never pushy, and made us feel completely comfortable. I loved that I could fill out the credit app online and search for vehicles through the website. I went into Merchants knowing exactly what I wanted to buy and they helped make that happen without feeling rushed and we left feeling extremely satisfied with our purchase. John introduced us to the service department before we left so that when I come back for routine maintenance I know exactly where to go and who to see. I would highly recommend John and his expertise to anyone in the market for a vehicle at Merchants! More

A wonderful buying experience, Not only is Joe great at what he does, but he's very honest. He always has the customers best interest in mind. We've been buying our cars from Joe f Not only is Joe great at what he does, but he's very honest. He always has the customers best interest in mind. We've been buying our cars from Joe for several years now, so when it was time to get a car for our daughter, Joe was the natural choice for us to buy from. We knew he would show us options we could afford and that my daughter would like. I always recommend him to our friends when they are looking to buy a car! My husband & I highly recommend him if you're thinking of buying a used car!!! More

Excellent Experience Great treatment right form the get go. Was looking at a car that had just arrived on the lot so it wasn't immediately available for a test drive and d Great treatment right form the get go. Was looking at a car that had just arrived on the lot so it wasn't immediately available for a test drive and didn't have a price yet, but my salesman (Mike Duval),kept me fully apprised of the situation. Offered a refundable deposit until I could test drive it and make a decision. Great car, great sales team. Thank you Mike. More

Satisfied customer I saw a truck on line be that I was interested in purchasing. When we pulled into the lot and found our way to the sales department, we were greeted o I saw a truck on line be that I was interested in purchasing. When we pulled into the lot and found our way to the sales department, we were greeted outside the door by a gentleman named Mark Chartrand. Very professional nice guy. He had us test driven , signed and on our way in our new to us 2012 F-150 ,in no time. Gordon the finance man was equally as nice to deal with. The whole process was quick and painless. More