Merchants Auto

car buying made easy The best experience buying a car I have had Rich had the Jeep ready when I drove up to the dealer He greeted me immediately, There was no hassle with The best experience buying a car I have had Rich had the Jeep ready when I drove up to the dealer He greeted me immediately, There was no hassle with price or sitting in dealer for hours waiting for response doing the paperwork was fast and easy More

I love my (new to me) Jeep Renegade Mike was polite & professional, took the time to listen to what I wanted. I told Mike I wasn't going to buy any vehicle unless it had a manual transmi Mike was polite & professional, took the time to listen to what I wanted. I told Mike I wasn't going to buy any vehicle unless it had a manual transmission (with a clutch pedal) and he did not try to convince me to buy an automatic or some paddle shifter nonsense like so many other dealers. Thank You :-) More

Amazing Experience from the moment you walk up to the door to the time that you sign papers for your vehicle to take home the experience is amazing . My sales rep Josep from the moment you walk up to the door to the time that you sign papers for your vehicle to take home the experience is amazing . My sales rep Joseph was very patient, knowledgeable, friendly, fast, very professional person. there was no hidden information everything was straightforward and I am very happy with my experience. Thank you to Merchants for helping me get into the car I always wanted:) More

Best experience The best customer service around. The best car buying experience ever. So very happy with our purchase. Special Thanks to Lisa and Richard for al The best customer service around. The best car buying experience ever. So very happy with our purchase. Special Thanks to Lisa and Richard for all you did for our sales experience. More

Wowed I wish I found Merchant's 2 years ago! Not only did Richard Roy get me in a car, and I have bad credit, he got me what I wanted and can afford right n I wish I found Merchant's 2 years ago! Not only did Richard Roy get me in a car, and I have bad credit, he got me what I wanted and can afford right now. Super friendly but also made me comfortable there and wasnt pushed! Which is huge, when you don't feel like you have to give up eating for 2 weeks to come up with more $$ on a downpayment. And not feeling like, we'll say it, a Loser with bad credit made me feel like buying a car from him was a right choice. I was also given relief that they could register me with new mass plates. And then came fireworks! The time was up on my insurance with my rental car, and got me hooked up with their shops "loaner" car. I will reccomend anyone in need of a car, credit amnesty and feeling like a valued consumer needs to go here. More

Best experience with a dealership I’ve ever had I went to merchants thinking I didn’t have a chance due to my credit! I worked with Richard Roy who was so down to earth and fun to deal with and he g I went to merchants thinking I didn’t have a chance due to my credit! I worked with Richard Roy who was so down to earth and fun to deal with and he got me approved for a car at the payment I asked for I was amazed! He is an amazing salesman absolutely no pressure he worked for me and I enjoyed every minute of it! I would recommend merchants of Hooksett to everyone and as for Richard Roy he is an awesome guy!!!!! More

Go see Mike Galer! I’ve bought used cars many times and never had such a pleasant positive experience. Great selection of vehicles and Mike was the friendliest most prof I’ve bought used cars many times and never had such a pleasant positive experience. Great selection of vehicles and Mike was the friendliest most professional and knowledge person! We bought a 2016 Nissan Rogue and Mike went out of his way to take good care of us and NO PRESSURE. Thanks, Mike! More

Service is above and beyond excellent I would like to thank John in the service dept as well as David in who is the service shop foreman. I have a 2012 Jeep Grand Cherokee that I thought w I would like to thank John in the service dept as well as David in who is the service shop foreman. I have a 2012 Jeep Grand Cherokee that I thought was a bad bearing or something in the front end that was making a rotational noise. Both individuals took in the vehicle and diagnosed that it was nothing in the front end but an issue with the new tires that I had.They only had 14K miles on them and were rated for 65K miles. After further testing they had told me that the tires are what was making the rotational noise and later that day went to where i purchased the tires and updated them to a new set of tires. The issue is no longer there and happy again that I can enjoy my vehicle once again. I just want to say thanks again to all that were involved in getting this issue diagnosed and very quickly. I would highly recommend this service dept to anyone looking to get the job done right the first time Thanks again. More