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Merchants Auto
Hooksett, NH
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,063 reviews
February 23, 2024
Joe was awesome best salesman I have ever seen. He was informative and professional with no pressure. Everyone should get that kind of experience. He was informative and professional with no pressure. Everyone should get that kind of experience. More
by ebbiron
Verified CustomerEmployees Worked With
February 22, 2024
He was very helpful was willing to help. He was nice an got what we wanted in a new vehicle He was nice an got what we wanted in a new vehicle More
by raymanIII91
February 21, 2024
Had a great experience this past Monday. Lisa Petrucelli was great to deal with and helped me find the right truck after a couple test drives on some others. Lisa Petrucelli was great to deal with and helped me find the right truck after a couple test drives on some others. More
by SEANMCG55
Employees Worked With
February 21, 2024
Classic “bate and switch” routine. I even called a few hours before I showed up to make sure the jeep showing in stock online was still available. When my wife and I showed up a few ho I even called a few hours before I showed up to make sure the jeep showing in stock online was still available. When my wife and I showed up a few hours later they said they brought the jeep to a dealer for a recall. I was told that when they got the jeep back from the recall repair I could test drive it. But they insisted I test drive another jeep on their lot. I was also told that they didn’t have the title yet and it would be 3-4 weeks before they would get it and they COULD NOT sell me the jeep until they received the title. Two days later I get a call telling me that they sold the jeep to somebody else and wanted to know if I was still interested in the jeep that they were pushing on me. I will never go to Merchants again. I also took the VIN number from their website and checked with jeep myself and the jeep dealership claimed there was no recalls on that 2022 jeep wrangler. More
by Tim P
February 20, 2024
We received the Best service. Everyone involved were amazing people. Very happy with our vehicle Everyone involved were amazing people. Very happy with our vehicle More
by mbrown148
February 19, 2024
Cory was the absolute best salesman i’ve ever dealt with. He did everything in his power to make sure i left happy and was extremely nice and fun during the duration of my visit. I’ll be recommending everyon He did everything in his power to make sure i left happy and was extremely nice and fun during the duration of my visit. I’ll be recommending everyone i know to go see Cory. More
by hco2828x
Employees Worked With
Cory Normand
February 19, 2024
My car dealer was very nice and helpful and I'm happy with my new vehicle. with my new vehicle. More
by brianaegancarz
Employees Worked With
February 18, 2024
Michael was easy to work with on the phone since it was a Internet sale. Pricing was straight forward and the fees were up front. I appreciate that Internet sale. Pricing was straight forward and the fees were up front. I appreciate that More
by ellbarfarms
Employees Worked With
February 17, 2024
Great service, friendly staff. Fair price on car and very easy purchase process. Very pleased Fair price on car and very easy purchase process. Very pleased More
by david.k0917
Employees Worked With
