Merchants Auto

My visit was mission specific, buy a new work van. I accomplished it with the help of the staff at the store. However the closing process was a struggle, gathering the title, and other administrative I accomplished it with the help of the staff at the store. However the closing process was a struggle, gathering the title, and other administrative paperwork took one, maybe two extra 45 min trips, each way to the dealership. In the end I got a good vehicle, that I will refinance at my local credit union to get a better rate. Merchants has good people working in a very specific system. The dealer fees were more than most dealers I’ve seen and when I picked up the van I didn’t even get a full tank of fuel. More

Went in and checked out some vans and found a good fit for my business. See Ron at merchants and he will help you out. for my business. See Ron at merchants and he will help you out. More

Great purchase my 2022 Sprinter is like new, My sales person Bill Murray was the best, I will be purchasing again and hopefully can get Mr. Murray again. C. Smoke person Bill Murray was the best, I will be purchasing again and hopefully can get Mr. Murray again. C. Smoke More

Love my van, appreciate the delivery. Would have given 5 stars but unfortunately it was supposed to be fully gone thru and the driver sun visor is seized and can not be used at all. The t Would have given 5 stars but unfortunately it was supposed to be fully gone thru and the driver sun visor is seized and can not be used at all. The tiny dingreported to me that could not be found turns out to be a large dent scrape thru the paint on top of the roof. More

I very happy with the service and my new car thank you so very much love it very much love it More

The process was so quick and easy! Everything was done by the time I went to the dealership and I basically signed and drove off the lot! Everything was done by the time I went to the dealership and I basically signed and drove off the lot! More

Very unhappy. so many problems with the car and told i was out of luck when i tried to address so many problems with the car and told i was out of luck when i tried to address More

Richard was very welcoming from the moment we walked in. Explained every step in easy to understand detail. The whole team was also supportive in our purchase. Even with the late arrival it didn't feel rush Explained every step in easy to understand detail. The whole team was also supportive in our purchase. Even with the late arrival it didn't feel rushed to go home or make a decision. Thank you Richard and the Merchants Team! More

Steve Francour was highly professional, bare bones honest and extremely helpful. he was 100% responsive and attended to all my needs. Thank you Steve. and extremely helpful. he was 100% responsive and attended to all my needs. Thank you Steve. More

Just purchased a 2023 Ram Pro Master from Jeff at Merchants Auto. He was very responsive, and everything went smoothly. Merchants Auto. He was very responsive, and everything went smoothly. More