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Merchants Auto

Hooksett, NH

4.5
2,062 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,062 reviews

March 15, 2024

steve was phenomenal in helping me get a great safe vehicle for me and my family More

by Klopie09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Kemos
March 15, 2024

Quick and efficient for what I needed got in and out no problems good work More

by Zowiesdaddy07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Surprenant
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

My one and only complaint is I can't make a plan to pick up this unit. It would help just to know where the unit is with it the USA. More

by mputnam2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Duval
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

This was the best car Buying experience I’ve ever had. I was there for two hours tops. I’ve had many cars in my life and every time I bought a car I’ve spent the whole day at the dealership. Peter was gre More

by Amandabgramolini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Phaneuf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Merchants Auto responded

Amanda, thank you for taking the time to leave a review. We're so glad to hear it was a great experience and we look forward to working with you in the future!

March 12, 2024

Product offered is exemplary. Staff extremely helpful. Whole process was easier than expected. Ron is an asset to your team. More

by rlinardy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Semons
Mar 13, 2024 -

Merchants Auto responded

Thank you for your review. We're so happy to hear you had a great experience with Ron and the team!

March 11, 2024

Steven Kemos was the salesman he was awesome, great guy to work with. I was nervous and he made me feel at ease. This is the first time I have ever financed a car so it was a bit scary for me. More

by myangelspat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Kemos
Mar 13, 2024 -

Merchants Auto responded

Purchasing a vehicle is a big milestone so it's only normal to be a little nervous. We're glad Steve and the team were able to help ease your nerves and help you find a great vehicle!

March 11, 2024

Ron was very nice and helpful and made sure we walked out with a car we like More

by lebelfamily35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron semons
Mar 13, 2024 -

Merchants Auto responded

We're so glad to hear you were able to leave with a vehicle you liked! Thanks for your review.

March 11, 2024

Great experience, from start to finish! Lisa has been wonderful. Looking forward to a long healthy relationship with Lisa and the Merchants Auto team. More

by Blaine.ober
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Merchants Auto responded

Blaine, thanks for your review. We're so glad to hear you had a great experience with Lisa and the team. We look forward to working with you in the future!

March 11, 2024

Tony pena was my salesman Great service good selection of vehicles very helpful and thorough service center highly recommend More

by Trevor82121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Merchants Auto responded

Thanks for your review, Trevor. Enjoy your new vehicle!

March 10, 2024

Merchant's is awesome. They always get me into a car I love, no matter what! More

by SEIBERTKSS77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Phaneuf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Merchants Auto responded

Thanks for your review. That is absolutely our goal for our customers!

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